How to diagnose an issue with broken stepper output
-
@phaedrux I bought the duett board with a 3d printer (used) off FB Marketplace. I bought it last summer (2021), I do not know how long ago the previous owner had the board.
-
Ah, that does complicate things on the warranty front as we don't know the vendor, it's age, or even if it is genuine. If you can post some photos of the board we may be able to get a better idea of it's provenance. The 6HC is a fairly recent board and only very recently cloned, so I think the likelihood of it being genuine is good.
-
@dima if it's black it's a clone and if it's blue it's real
-
-
@Dima still doing a little digging to see if we can pin down the original purchase of the board to determine warranty status.
Barring that, there are two other options available.
We have some refurbished Duet3 boards that we offer at reduced cost on exchange with the old board.
Or, if that's too expensive an option, and you require all the drivers perhaps using a toolboard for the extruder would be a good option?
-
@Phaedrux
would this mean that it is not a software/firmware issue?
Could I be running too old of a firmware? -- even if its 'stable' -
No it doesn't seem like a firmware issue. The phase error would indicate there is a connection issue, but you have tested the motor and wiring successfully on a different driver. That would indicate that the driver has failed/damaged.
Though if you'd like to update to 3.3 just in case feel free.
Upload this zip file to the system tab.
https://github.com/Duet3D/RepRapFirmware/releases/download/3.3/Duet2and3Firmware-3.3.zip
-
@phaedrux Is there a way to check which chip is broken, such that I could try and replace it?
-
It's likely the driver chip itself but it's hard to tell without any obvious visible damage to point the way.
-
@phaedrux ok, thank you for all the help
-
undefined Phaedrux has marked this topic as solved
