Duet3D Logo Duet3D
    • Tags
    • Documentation
    • Order
    • Register
    • Login

    Motors doesn't work on drives from Duex 5

    Scheduled Pinned Locked Moved Solved
    Duet Hardware and wiring
    3
    33
    899
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • fcwiltundefined
      fcwilt @Eken
      last edited by

      @eken

      Did you check to be sure there was no continuity from power in (positive or negative) to the metal plate?

      Frederick

      Printers: a small Utilmaker style, a small CoreXY and a E3D MS/TC setup. Various hotends. Using Duet 3 hardware running 3.4.6

      Ekenundefined 1 Reply Last reply Reply Quote 0
      • Ekenundefined
        Eken @fcwilt
        last edited by Eken

        @fcwilt
        Yes, nothing there.
        0V
        0.L ohm
        Have measured at multiple locations (+/- on Duet, Duex and PSU)

        I'm not stupid, I'm just unlucky when I try figuring it out.

        1 Reply Last reply Reply Quote 1
        • Phaedruxundefined
          Phaedrux Moderator @Eken
          last edited by

          @eken said in Motors doesn't work on drives from Duex 5:

          Hmm maybe I can find another ribbon cable just for trying something…

          Does the ribbon cable have continuity on all it's pins?

          Z-Bot CoreXY Build | Thingiverse Profile

          Ekenundefined 1 Reply Last reply Reply Quote 1
          • Ekenundefined
            Eken @Phaedrux
            last edited by Eken

            @phaedrux
            Yes it has.
            So I didn’t bother looking for another cable to try with.

            I'm not stupid, I'm just unlucky when I try figuring it out.

            1 Reply Last reply Reply Quote 1
            • Phaedruxundefined
              Phaedrux Moderator @Eken
              last edited by

              @eken said in Motors doesn't work on drives from Duex 5:

              @phaedrux
              This is a "new" Duex, ordered it 13 months ago and installed it this week.

              When and where was the Duex purchased?

              Z-Bot CoreXY Build | Thingiverse Profile

              Ekenundefined 1 Reply Last reply Reply Quote 0
              • Ekenundefined
                Eken @Phaedrux
                last edited by Eken

                @phaedrux
                End of 11/2 2021, RepRapPro.me

                I'm not stupid, I'm just unlucky when I try figuring it out.

                1 Reply Last reply Reply Quote 0
                • Phaedruxundefined
                  Phaedrux Moderator
                  last edited by

                  It would be out of warranty, but seeing as it hasn't been used until now, and the issue seems to be that the Duex is not being detected at all, I think we should cover it under warranty.

                  Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.

                  Z-Bot CoreXY Build | Thingiverse Profile

                  Ekenundefined 2 Replies Last reply Reply Quote 0
                  • Ekenundefined
                    Eken @Phaedrux
                    last edited by

                    @phaedrux
                    Thanks for the reply!
                    I’ve sent an email now.

                    I'm not stupid, I'm just unlucky when I try figuring it out.

                    1 Reply Last reply Reply Quote 0
                    • Ekenundefined
                      Eken @Phaedrux
                      last edited by

                      @phaedrux
                      Recieved my new Duex yesterday and work out just great now!
                      Now I'm off to get use of some 3-point-independent-z-motor-super-mega-heavy-duty-auto-bed-leveling 🙂

                      Thanks for your help and thanks to Duet-team and reprappro.me for the quick handling of the warranty case!

                      I'm not stupid, I'm just unlucky when I try figuring it out.

                      1 Reply Last reply Reply Quote 1
                      • Phaedruxundefined
                        Phaedrux Moderator
                        last edited by

                        Glad you're up and running now.

                        Z-Bot CoreXY Build | Thingiverse Profile

                        1 Reply Last reply Reply Quote 0
                        • Phaedruxundefined Phaedrux marked this topic as a question
                        • Phaedruxundefined Phaedrux has marked this topic as solved
                        • First post
                          Last post
                        Unless otherwise noted, all forum content is licensed under CC-BY-SA