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    Duet3 MD6HC fw update fubar?

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    • mikeabuilderundefined
      mikeabuilder
      last edited by mikeabuilder

      I think I did something stupid today trying to update my MB6HC board from 3.4.rc2 to 3.4.0, but I'm not sure what. Current state of the board is that the web page is not responding and when I try to connect via USB I get a windows error saying something is wrong with the USB.

      I'm looking for some advice on recovery.

      My update process - I downloaded two files from the git repo , Duet3_SDiap32_MB6HC.bin, and Duet3Firmware_MB6HC.bin. Then I connected to the board using the web interface and copied the files into the sys directory. I said yes when asked to install.

      After this the web interface did not connect. Maybe I should have pulled the zip file (Duet2and3Firmware-3.4.0.zip) from the git repo?

      I verified that the board was not getting a different IP address from my router and eventually verified that it was not asking for an IP address after the old lease expired.

      I connected a USB cable to the board (no AC power) and windows said it could not connect to the board, even though the board did power up (LEDs on, BLTouch click/clack). I also downloaded the USB drivers and tried to update, but windows said the driver was already current.

      I tried putting the 3.4.0 Sdiap and fw files in the firmware directory of the SD card and powering on. No change (still no IP)

      I tried putting the 3.4.rc2 Sdiap and fw files in the firmware directory of the SD card. Still no joy.

      Finally, I made a new SC card image with the config files I downloaded back in November when I first powered up the board. No change (I checked to see if it picked up a different IP on it's old MAC).

      I'm looking for advice on what I should put on the SD card that should be a "sure thing".

      I also have a PanelDu that I've never connected yet, but that seems like adding another piece of complexity. But maybe this is the best next step?

      fcwiltundefined Phaedruxundefined 2 Replies Last reply Reply Quote 0
      • fcwiltundefined
        fcwilt @mikeabuilder
        last edited by

        @mikeabuilder

        Normally you download the ZIP file that contains most everything and upload it to the Duet and then let the existing firmware deal with it.

        Did you try that first?

        Frederick

        Printers: a small Utilmaker style, a small CoreXY and a E3D MS/TC setup. Various hotends. Using Duet 3 hardware running 3.4.6

        1 Reply Last reply Reply Quote 0
        • samlogan87undefined
          samlogan87
          last edited by

          I had the same issue with mine. The auto install through dwc failed and I had to update via bossa to get it working again

          Cheers
          Sam

          Custom Core-XY

          1 Reply Last reply Reply Quote 2
          • Phaedruxundefined
            Phaedrux Moderator @mikeabuilder
            last edited by

            @mikeabuilder said in Duet3 MD6HC fw update fubar?:

            Maybe I should have pulled the zip file (Duet2and3Firmware-3.4.0.zip) from the git repo?

            Yes that's the recommended way so that you have all required files.

            Are you able to connect to the board over USB terminal and see if it will respond to commands like M115?

            Z-Bot CoreXY Build | Thingiverse Profile

            1 Reply Last reply Reply Quote 0
            • jay_s_ukundefined
              jay_s_uk
              last edited by

              I also had mine (6HC) fail using the combined firmware when upgrading from 3.4RC2 to 3.4
              The firmware was fully wiped and the board appeared as a BOSSA port. Fortunately I have a cable plugged in all the time in case I need to debug anything so it was a 2 min job to get back up and running.

              Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

              1 Reply Last reply Reply Quote 1
              • martin7404undefined
                martin7404
                last edited by

                Mine bricked too 3.4 b1 to 3.4, but I connected with bossa and wrote successfully,
                but then again no connection in YAT.
                Whit wich firmware to update in bossa

                Muldex IDEX Duet2+Duex5
                Custom CoreXY 600x400 Hemera , Duet3+Toolboard+1HCL closed loop
                Sapphire Pro with Duet2, with closed-loop motors
                custom high temp E3D tool changer with Duet2+Duex

                jay_s_ukundefined 1 Reply Last reply Reply Quote 0
                • jay_s_ukundefined
                  jay_s_uk @martin7404
                  last edited by

                  @martin7404 this one https://github.com/Duet3D/RepRapFirmware/releases/download/3.4.0/Duet3Firmware_MB6HC.bin
                  make sure you tick all the boxes like shown below
                  93ba3e04-5d4e-4617-a2b1-ac86f51c908a-image.png

                  Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

                  martin7404undefined 1 Reply Last reply Reply Quote 1
                  • martin7404undefined
                    martin7404 @jay_s_uk
                    last edited by

                    @jay_s_uk working OK now
                    thank you

                    Muldex IDEX Duet2+Duex5
                    Custom CoreXY 600x400 Hemera , Duet3+Toolboard+1HCL closed loop
                    Sapphire Pro with Duet2, with closed-loop motors
                    custom high temp E3D tool changer with Duet2+Duex

                    1 Reply Last reply Reply Quote 1
                    • mikeabuilderundefined
                      mikeabuilder
                      last edited by

                      Thanks everyone for all the advice. I'll be spending time on the FW updates page today and hope for success. @Phaedrux - I connected the USB yesterday and I could see the device in Windows Device Manager, but it had a yellow-bang and I could not clear that with an attempted driver update. I did not look for the bossa port. I'll try again today, with both Windows (and maybe Linux) to see if I have better success.

                      1 Reply Last reply Reply Quote 0
                      • mikeabuilderundefined
                        mikeabuilder
                        last edited by mikeabuilder

                        This post is deleted!
                        1 Reply Last reply Reply Quote 0
                        • mikeabuilderundefined
                          mikeabuilder
                          last edited by

                          I'm reconnected to the board, using a different (shorter) USB cable and now I see the bossa port. I'm proceeding to follow the bossa instructions.

                          1 Reply Last reply Reply Quote 1
                          • mikeabuilderundefined
                            mikeabuilder
                            last edited by

                            Success with Bossa! Problem is SOLVED.

                            Thanks to everyone that offered suggestions.

                            1 Reply Last reply Reply Quote 1
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