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    Can't Connect to DWC

    Scheduled Pinned Locked Moved Solved
    Duet Web Control
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    • conradhoshallundefined
      conradhoshall
      last edited by

      Duet 2 Wifi with all current firmware.
      Cannot get DWC to work despite network connection to board.
      Continually get "This Site Can't Be Reached" message after entering the IP.
      Any help appreciated!

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      • Phaedruxundefined
        Phaedrux Moderator
        last edited by

        What do the contents of your SD card look like?
        There should be a www folder that contains the DWC files.
        What firmware version are you running?
        What IP address are you trying? Where did you obtain it?

        Z-Bot CoreXY Build | Thingiverse Profile

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        • conradhoshallundefined
          conradhoshall
          last edited by

          Screen Shot 2022-08-05 at 4.43.54 PM.png
          Thanks so much for your reply. 3.2.2. That's the newest version I could get to work.
          I don't actually see something that I can tell are DWC files in the www file. Is it supposed to be a folder?
          I've figured out how to connect to my wifi network because the LED is constantly lit. I've tried numerous IP addresses from the setup instructions, and I've also tried designating my own.
          This is my first go at Duet and working with IPs so I'm pretty sure it's user error but I've been at it for a while and haven't made progress.

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          • Phaedruxundefined
            Phaedrux Moderator
            last edited by

            Those files look ok at a glance.

            Take a look at this guide and follow along.

            https://docs.duet3d.com/en/How_to_guides/Getting_connected/Getting_connected_to_your_Duet

            Z-Bot CoreXY Build | Thingiverse Profile

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            • conradhoshallundefined
              conradhoshall @Phaedrux
              last edited by

              @phaedrux Thanks! This guide is what I've been using. Everything is good until step 6. I put in the IP address that comes up at the end of step 5. and still get this:

              Screen Shot 2022-08-06 at 5.07.55 AM.png

              I also followed the steps for the mDNS support as described in step 6. I get the same result.

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              • Phaedruxundefined
                Phaedrux Moderator
                last edited by

                Ok, that's helpful.

                What is the IP address that you get from the Duet?

                What is the IP address of your computer?

                Can you ping the IP address of the Duet from your computer?

                Z-Bot CoreXY Build | Thingiverse Profile

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                • conradhoshallundefined
                  conradhoshall
                  last edited by

                  Here's the screenshot of what I get for the duet:

                  Screen Shot 2022-08-06 at 1.37.33 PM.png

                  I've tried 255.255.255.255 and 192.168.1.14 and others.

                  My computer's wifi is 10.0.0.245.

                  Here's what happens when I try pinging the duet with 255.255.255.255 from the computer:

                  Screen Shot 2022-08-06 at 1.48.31 PM.png

                  Here's what happens when I use 192.168.1.14:

                  Screen Shot 2022-08-06 at 1.50.00 PM.png

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                  • Phaedruxundefined
                    Phaedrux Moderator
                    last edited by

                    255.255.255.255 definitely isn't a valid IP address. Is that what you've manually set?

                    192.168.1.14 would be the IP of your wireless router

                    Which network are you trying to connect to?

                    @conradhoshall said in Can't Connect to DWC:

                    My computer's wifi is 10.0.0.245.

                    And what network are you connected to?

                    The Duet will need an ip address in the range of 10.0.0.x to be accessible from that computer.

                    Z-Bot CoreXY Build | Thingiverse Profile

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                    • conradhoshallundefined
                      conradhoshall
                      last edited by

                      No 255.255.255.255 is just what I daw in the serial tool. I guess I don't know what I'm looking at exactly.
                      I don't know how to manually set an IP address for the DUET board.
                      I'm trying to connect to BoogieDown. The LED on the board indicates that I was successful.

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                      • Phaedruxundefined
                        Phaedrux Moderator
                        last edited by

                        I suggest you clear out all of the saved wifi networks from the Duet and add only the one you want to connect to. By default it will choose to connnect to the network with the best signal which may not be the same network you want to use.

                        Send M588 S"*" to forget them

                        Then use M587 again to add your preferred network.

                        If you send send M552 it should give you a status.

                        M552 S1 should enable wifi and connect to the network.

                        Z-Bot CoreXY Build | Thingiverse Profile

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                        • conradhoshallundefined
                          conradhoshall
                          last edited by

                          Ok, now I'm only showing the one network. My board's LED is constantly lit.
                          Now still having trouble connecting it to DWC.
                          I've been using http://duettest.local/ because I don't know how to tell what the IP address of my duet is or how to designate it.

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                          • Phaedruxundefined
                            Phaedrux Moderator
                            last edited by

                            What does it respond with when you send M552 now?

                            Z-Bot CoreXY Build | Thingiverse Profile

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                            • conradhoshallundefined
                              conradhoshall
                              last edited by

                              Screen Shot 2022-08-07 at 1.28.46 PM.png

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                              • conradhoshallundefined
                                conradhoshall
                                last edited by

                                I got it to connect successfully. I found where I was supposed to get the right IP addressed and it worked right away.
                                Thanks for your help!

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                                • Phaedruxundefined
                                  Phaedrux Moderator
                                  last edited by

                                  Boogie Down!

                                  Z-Bot CoreXY Build | Thingiverse Profile

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