@elmoret Thanks for your help on this. I recently purchased a high quality micro USB cable to make sure that that wasn't the issue. It turns out that it was. I think my old cable was damaged and that's why I wasn't able to connecct.
I really appreciate this team's patience.

@phaedrux Ok, I'll email them. Thanks

@elmoret Thanks for your help on this. I recently purchased a high quality micro USB cable to make sure that that wasn't the issue. It turns out that it was. I think my old cable was damaged and that's why I wasn't able to connecct.
I really appreciate this team's patience.

@phaedrux Ok, I'll email them. Thanks

@phaedrux I purchased it from Filastruder about 2 months ago.

@phaedrux I got on a windows computer, got BOSSA downloaded. The GUI is working fine. Unfortunately, the Bossa port is not visible in device manager and the PanelDue is not visible in the BOSSA GUI. I've tried all the USB ports. The PanelDue lights up while plugged in but will do nothing else. I've done an erase and reset while plugged into USB and there is no reaction whatsoever; the PanelDue continues to show white screen and doesn't even flinch during erase and reset.

@phaedrux I'm going to try borrowing my dad's windows computer.

@phaedrux I've never gotten the GUI version of BOSSA working. Is there a difference in how it works vs command line?

@dc42 Ok, I've tried erase, reset multiple times. No change. Terminal still won't recognize the paneldue. I did follow Phaedrux' link and got everything prepped but until the PanelDue is recognized it's kind of mute.

@conradhoshall Oooh, nice, I'll check this out.

@jay_s_uk Ok, I've got an intel chip so we should be ok.
I'm working through the link you sent. This is what I'm getting in my terminal:

There's no /dev/tty.usbmodem14101 or any other device. I started troubleshooting by switching usb cables and usb ports thinking that might be the problem. Finally I plugged into my duet mainboard just to see if the terminal would read it, just to rule out the usb ports and cable.

My terminal is detecting the duet main board; something is up with the paneldue.

@dc42 I was afraid you'd say that. I only have a mac and have not been able to get Bossa to work. Is there an alternative you'd recommend?