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    Duet mini 5+ freezes and shuts off heaters

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    • infiniteloopundefined
      infiniteloop @Michael Hathaway
      last edited by

      @michael-hathaway

      I think that I will make a new case cover that brings ambient air from outside the heat chamber to the Duet and then draw it back out again. Shouldn't be too difficult, I think two 60mm fans would work well.

      I often see housings with the Duet mounted near the bottom, cooling them from above. In your case, I’m not sure, but it is really essential to follow the explicit recommendations: cool the bottom of the board! Then, even a mediocre blower at low speed is sufficient.

      Michael Hathawayundefined 1 Reply Last reply Reply Quote 0
      • Michael Hathawayundefined
        Michael Hathaway @infiniteloop
        last edited by Michael Hathaway

        @infiniteloop I am not sure I follow you here. Why would I want to cool the bottom of the board? Are you talking about the back side of the board?

        Cooling the back side of the board is for the stepper drivers as well as a couple of other items. I had a rather large fan cooling the back side of the board at the start of this. Didn't help what so ever. No, what ever is tripping the reset of the board is either on the front side or the board in it's entirety.

        My board enclosure is located inside the heated print chamber. Blowing hot air over an overheated board is not going to be the answer for me. Bringing in cool air to cool the board and then exhausting it so that it doesn't cool the print chamber is what is needed.

        fanside.jpg

        My warped sense of humor here 😂 😂

        Cut me, I bleed Duet3D. 😳 And I love the people here. 😍😍😍
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        infiniteloopundefined droftartsundefined 2 Replies Last reply Reply Quote 0
        • infiniteloopundefined
          infiniteloop @Michael Hathaway
          last edited by

          @michael-hathaway said in Duet mini 5+ freezes and shuts off heaters:

          Are you talking about the back side of the board?

          Sorry for my English: it's the back side what I mean.

          Michael Hathawayundefined 1 Reply Last reply Reply Quote 1
          • Michael Hathawayundefined
            Michael Hathaway @infiniteloop
            last edited by

            My original case had a 92mm fan on the front side and it was designed to blow air on the front and force the air around to the back side to cool the steppers. Still its hot air circulating and I need to do this a little differently this time. I didn't really have problems until we had a few really hot days and I was printing high temperature plastics, which made the chamber even hotter, surpassing the limits of the system.

            Cut me, I bleed Duet3D. 😳 And I love the people here. 😍😍😍
            www.MatterHackers.com - https://discord.gg/Ked7GREqux

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            • droftartsundefined
              droftarts administrators @Michael Hathaway
              last edited by

              @michael-hathaway when you initially asked about this problem, there were a number of useful pieces of information that you weren’t forthcoming with: that the Duet (and PSU, I think) are mounted inside the heated chamber, the high ambient temperature at the time, printing high temperature materials. This lead to a focus on other factors that might cause the reset, rather than the obvious one; the board temperature.

              What sort of temperature does the chamber get to? You are stressing the electronics on the board running it inside the enclosure. The MCU itself may be rated to 85C (operating temperature, not ambient temperature), but other components on the board may not be, and could be causing voltage fluctuations and the ‘phantom’ resets. I don’t think we publish a temperature range of operation for Duet boards (I’ll ask @dc42), but subjecting it to heat intentionally seems less than ideal. I think you have got away with it in past, but a combination of factors has pushed the board beyond its temperature limits. Is it possible to mount it outside the enclosure?

              Ian

              Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

              Michael Hathawayundefined 1 Reply Last reply Reply Quote 0
              • Michael Hathawayundefined
                Michael Hathaway @droftarts
                last edited by

                @droftarts I agree with you completely.

                The boards are not faulty, I am just pushing them to their limits. It's not really intentional though, I have just gotten away with it until now.

                I don't think it is the MCU causing the shutdown, but something else on the board. I have printed no less than 20,000 prints on my original Duet mini 5. IMO it's way better than the American or any other boards on the market.

                It's just a Prusa aluminum clad enclosure, many people use these. I have never pushed the chamber over 60°C and I know it was over 50 when I was having problems with the MCU in the 67-70C range. It was 48°C here in the shade and my workshop was close to that temperature. Both the combined high ambient temperature and the increase current through the board to bring the hotend up to 330C is what I think caused the resets/emergency shutdown.

                Cut me, I bleed Duet3D. 😳 And I love the people here. 😍😍😍
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                Michael Hathawayundefined 1 Reply Last reply Reply Quote 0
                • Michael Hathawayundefined
                  Michael Hathaway @Michael Hathaway
                  last edited by

                  Will the Duet 6HC handle higher temperatures better than the mini 5+? Are the components on the board higher grade?

                  Cut me, I bleed Duet3D. 😳 And I love the people here. 😍😍😍
                  www.MatterHackers.com - https://discord.gg/Ked7GREqux

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                  • TLASundefined
                    TLAS @Michael Hathaway
                    last edited by

                    @michael-hathaway said in Duet mini 5+ freezes and shuts off heaters:

                    The printer went 5 layers and stopped. I have no idea why it is freezing.

                    We’ll maybe you shouldn’t (should) leave it out in the cold? Sorry, couldn’t resist…

                    I’m fully certified to use dad jokes…
                    https://youtu.be/4CeWYM08s7A

                    Michael Hathawayundefined 1 Reply Last reply Reply Quote 0
                    • Michael Hathawayundefined
                      Michael Hathaway @TLAS
                      last edited by Michael Hathaway

                      @tlas I don't wish to wire for external board. I am not the first person to print inside an enclosure. I just didn't know the thermal limits of this board until now. I will end up switching over to the 6HC as it seems to be more robust.

                      Cut me, I bleed Duet3D. 😳 And I love the people here. 😍😍😍
                      www.MatterHackers.com - https://discord.gg/Ked7GREqux

                      TLASundefined 1 Reply Last reply Reply Quote 0
                      • TLASundefined
                        TLAS @Michael Hathaway
                        last edited by

                        @michael-hathaway
                        Mostly a joke there (board freezing… leaving it out in the cold…).

                        I can understand why folks would want to keep the boards in heated chambers.

                        FYI, bringing in a line of compressed air at ~10 psi is helpful to provide local cooling without impacting the overall chamber too much.

                        Michael Hathawayundefined 1 Reply Last reply Reply Quote 0
                        • Michael Hathawayundefined
                          Michael Hathaway @TLAS
                          last edited by

                          @tlas I joked with a friend this morning when I told him I was going to water cool my MCU. 😂

                          Cut me, I bleed Duet3D. 😳 And I love the people here. 😍😍😍
                          www.MatterHackers.com - https://discord.gg/Ked7GREqux

                          droftartsundefined 1 Reply Last reply Reply Quote 0
                          • droftartsundefined
                            droftarts administrators @Michael Hathaway
                            last edited by

                            @michael-hathaway Unfortunately, I don't think it's just the MCU, and this issue isn't just limited to the Mini 5+. Other components aren't rated higher than 85C, and running at high temperatures will shorten the life of all the components. We don't give recommended operating temperature limits (though we are talking about it), because the board heating itself up due to FETs/stepper drivers/power supplies on the board is very application specific.

                            With the 6HC, the higher rating on the stepper drivers mean they run cooler, so don't add as much self-heating to the board, so perhaps that's what you mean when you say they are more robust.

                            We really don't advise running Duets in heated chambers; it will shorten their life.

                            Ian

                            Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                            Michael Hathawayundefined 1 Reply Last reply Reply Quote 2
                            • Michael Hathawayundefined
                              Michael Hathaway @droftarts
                              last edited by

                              @droftarts Yes, this is what I said in my previous statement to you. It is all the components on the board.

                              The chamber is heated by the bed and hotend. The reason why it prints petg and not the high temp nylon is because the chamber temp rises much higher with the higher temp plastics. Especially on very hot days. I realize now that I cannot print my higher temp plastics until I bring cold air in to cool the electronics. 🤠

                              Cut me, I bleed Duet3D. 😳 And I love the people here. 😍😍😍
                              www.MatterHackers.com - https://discord.gg/Ked7GREqux

                              Michael Hathawayundefined 1 Reply Last reply Reply Quote 0
                              • Michael Hathawayundefined
                                Michael Hathaway @Michael Hathaway
                                last edited by

                                A small update: The issue has nothing to do with heat of the chamber or the Duet 3 mini. After a ton of testing, I have narrowed the issue down around the extruder.

                                Exhausting all other tests, I decided to run a print cycle with no filament running through the extruder and it finished the print. I am able to print at high temperature with flexible Nylon, but the stiff carbon fiber nylon throws a reset.

                                I installed a new stepper and Bontech extruder. I will post results later.

                                Cut me, I bleed Duet3D. 😳 And I love the people here. 😍😍😍
                                www.MatterHackers.com - https://discord.gg/Ked7GREqux

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                                • Michael Hathawayundefined
                                  Michael Hathaway @droftarts
                                  last edited by

                                  10/25/2022, 1:15:28 AM 	m122
                                  === Diagnostics ===
                                  RepRapFirmware for Duet 3 Mini 5+ version 3.4.1 (2022-06-01 21:06:56) running on Duet 3 Mini5plus Ethernet (standalone mode)
                                  Board ID: 6MFQS-V096U-D65J0-40KMJ-JS03Z-R72JU
                                  Used output buffers: 1 of 40 (22 max)
                                  === RTOS ===
                                  Static ram: 103684
                                  Dynamic ram: 105204 of which 0 recycled
                                  Never used RAM 32752, free system stack 168 words
                                  Tasks: NETWORK(ready,25.9%,260) ETHERNET(notifyWait,0.3%,568) HEAT(notifyWait,0.0%,358) Move(notifyWait,0.0%,290) CanReceiv(notifyWait,0.0%,942) CanSender(notifyWait,0.0%,372) CanClock(delaying,0.0%,339) TMC(notifyWait,0.7%,81) MAIN(running,72.1%,422) IDLE(ready,0.2%,29) AIN(delaying,0.8%,264), total 100.0%
                                  Owned mutexes:
                                  === Platform ===
                                  Last software reset at 2022-10-25 00:59, reason: User, GCodes spinning, available RAM 32752, slot 0
                                  Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x00489000 BFAR 0xe000ed38 SP 0x00000000 Task MAIN Freestk 0 n/a
                                  Error status: 0x00
                                  MCU revision 3, ADC conversions started 101415, completed 101415, timed out 0, errs 0
                                  Step timer max interval 1486
                                  MCU temperature: min 41.6, current 42.2, max 43.3
                                  Supply voltage: min 23.8, current 23.9, max 24.1, under voltage events: 0, over voltage events: 0, power good: yes
                                  Heap OK, handles allocated/used 0/0, heap memory allocated/used/recyclable 0/0/0, gc cycles 0
                                  Events: 0 queued, 0 completed
                                  Driver 0: standstill, SG min 0, read errors 0, write errors 0, ifcnt 9, reads 5301, writes 9, timeouts 0, DMA errors 0, CC errors 0
                                  Driver 1: standstill, SG min 0, read errors 0, write errors 0, ifcnt 9, reads 5301, writes 9, timeouts 0, DMA errors 0, CC errors 0
                                  Driver 2: standstill, SG min 0, read errors 0, write errors 0, ifcnt 12, reads 5298, writes 12, timeouts 0, DMA errors 0, CC errors 0
                                  Driver 3: standstill, SG min 0, read errors 0, write errors 0, ifcnt 9, reads 5301, writes 9, timeouts 0, DMA errors 0, CC errors 0
                                  Driver 4: standstill, SG min 0, read errors 0, write errors 0, ifcnt 9, reads 5301, writes 9, timeouts 0, DMA errors 0, CC errors 0
                                  Driver 5: not present
                                  Driver 6: not present
                                  Date/time: 2022-10-25 01:15:24
                                  Cache data hit count 172505060
                                  Slowest loop: 12.16ms; fastest: 0.13ms
                                  === Storage ===
                                  Free file entries: 9
                                  SD card 0 detected, interface speed: 22.5MBytes/sec
                                  SD card longest read time 1.0ms, write time 9.1ms, max retries 0
                                  === Move ===
                                  DMs created 83, segments created 3, maxWait 42811ms, bed compensation in use: mesh, comp offset 0.000
                                  === MainDDARing ===
                                  Scheduled moves 2, completed 2, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 2], CDDA state -1
                                  === AuxDDARing ===
                                  Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                                  === Heat ===
                                  Bed heaters 0 -1 -1 -1, chamber heaters -1 -1 -1 -1, ordering errs 0
                                  Heater 0 is on, I-accum = 0.6
                                  Heater 1 is on, I-accum = 0.5
                                  === GCodes ===
                                  Segments left: 0
                                  Movement lock held by null
                                  HTTP is idle in state(s) 0
                                  Telnet is idle in state(s) 0
                                  File is idle in state(s) 0
                                  USB is idle in state(s) 0
                                  Aux is idle in state(s) 0
                                  Trigger is idle in state(s) 0
                                  Queue is idle in state(s) 0
                                  LCD is idle in state(s) 0
                                  SBC is idle in state(s) 0
                                  Daemon is idle in state(s) 0
                                  Aux2 is idle in state(s) 0
                                  Autopause is idle in state(s) 0
                                  Code queue is empty
                                  === Filament sensors ===
                                  Extruder 0 sensor: ok
                                  === CAN ===
                                  Messages queued 909, received 0, lost 0, boc 0
                                  Longest wait 0ms for reply type 0, peak Tx sync delay 0, free buffers 18 (min 18), ts 506/0/0
                                  Tx timeouts 0,0,505,0,0,402 last cancelled message type 30 dest 127
                                  === Network ===
                                  Slowest loop: 9.29ms; fastest: 0.03ms
                                  Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
                                  HTTP sessions: 1 of 8
                                  - Ethernet -
                                  State: active
                                  Error counts: 0 0 0 0 0
                                  Socket states: 2 2 2 2 2 0 0 0
                                  

                                  Cut me, I bleed Duet3D. 😳 And I love the people here. 😍😍😍
                                  www.MatterHackers.com - https://discord.gg/Ked7GREqux

                                  Michael Hathawayundefined 1 Reply Last reply Reply Quote 0
                                  • Michael Hathawayundefined
                                    Michael Hathaway @Michael Hathaway
                                    last edited by

                                    Last software reset at 2022-10-25 00:59, reason: User, GCodes spinning, available RAM 32752, slot 0
                                    Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x00489000 BFAR 0xe000ed38 SP 0x00000000 Task MAIN Freestk 0 n/a
                                    Error status: 0x00
                                    

                                    Cut me, I bleed Duet3D. 😳 And I love the people here. 😍😍😍
                                    www.MatterHackers.com - https://discord.gg/Ked7GREqux

                                    Michael Hathawayundefined 1 Reply Last reply Reply Quote 0
                                    • Michael Hathawayundefined
                                      Michael Hathaway @Michael Hathaway
                                      last edited by

                                      @nikscha
                                      24 Oct 2022, 14:30
                                      Printer runs perfectly without errors with no filament loaded. Petg, non-composite nylon, everything works. Yes my nozzle is grounded to the frame and Earth ground.

                                      I now have a Nema 17 x 48mm stepper on a Bontech extruder, pulling from 2.5Kg spool and pushing through 500mm of bowden tube.

                                      Maybe there is too much friction with carbonfiber nylon?

                                      Currently printing test cube with M92 E1.

                                      Cut me, I bleed Duet3D. 😳 And I love the people here. 😍😍😍
                                      www.MatterHackers.com - https://discord.gg/Ked7GREqux

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                                      • dc42undefined
                                        dc42 administrators @Michael Hathaway
                                        last edited by dc42

                                        @Michael-Hathaway said in Duet mini 5+ freezes and shuts off heaters:

                                        Yes my nozzle is grounded to the frame and Earth ground.

                                        If it works OK without filament, it does sound as though it is ESD. Have you checked with a multimeter that there is continuity between the hot end metalwork and Duet ground? Also check that the extruder motor body is connected to the same ground, in case it is the extruder motor building up ESD and flashing over to the phase connections.

                                        Duet WiFi hardware designer and firmware engineer
                                        Please do not ask me for Duet support via PM or email, use the forum
                                        http://www.escher3d.com, https://miscsolutions.wordpress.com

                                        Michael Hathawayundefined 2 Replies Last reply Reply Quote 1
                                        • Michael Hathawayundefined
                                          Michael Hathaway @dc42
                                          last edited by

                                          Hello and thank you. Where on the Duet mini would be the appropriate place to place an earth ground?

                                          Cut me, I bleed Duet3D. 😳 And I love the people here. 😍😍😍
                                          www.MatterHackers.com - https://discord.gg/Ked7GREqux

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                                          • Michael Hathawayundefined
                                            Michael Hathaway @dc42
                                            last edited by

                                            @dc42 Is it safe use the 24v power supply ground on the board?

                                            Cut me, I bleed Duet3D. 😳 And I love the people here. 😍😍😍
                                            www.MatterHackers.com - https://discord.gg/Ked7GREqux

                                            Michael Hathawayundefined 1 Reply Last reply Reply Quote 0
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