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    CONSTANT AJAX disconnect errors

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    • Jareryundefined
      Jarery
      last edited by

      Will be interested to see if it goes away with the new board he receives.

      My wifi disconnection issues which seem identical to KeeganB’s are present on both boards I have.
      I’ll see if I can downgrade my one system back to 18 firmware to see if issues go away this weekend.

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      • KeeganBundefined
        KeeganB
        last edited by

        Thanks David,

        I got the emails from Roland.

        Jarery,

        It'll be kind of rough if the new board doesn't resolve the issue, as I am running out of ideas. Yesterday via USB power, and no power from the printer's PSU, the duet stayed connected sitting idle for over 14hrs! Next I powered the printer up, and homed it to energize the steppers, it stayed for about 3 hours like that. Still being connected, i went ahead and started running G32's with everything still cold. Still connected about an hour later, i preheated everything and started a print. It stayed connected for about 30 mins after that and then disconnected. About 30 mins later I was able to reconnect via DWC without using USB to restart the wifi card. It stayed connected after that for over 6 hours to finish the print and was still connected when I left this morning.

        That was a wild series of events, given the night before it was disconnecting like you see if the video I posted. I haven't figured out how to trigger the disconnects.

        Artemis
        Rostock Max v2
        Orion

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        • someuniqnameundefined
          someuniqname
          last edited by

          i hate to join this thread but i started to see Ajax disconnects in the recent versions. today i'm getting just disconnects within minutes. switching printer on (heat bed+heat hotted) end disconnect. the board is alive via usb and can be pinged. i attach the m122 logs

          M122
          SENDING:M122
          === Diagnostics ===
          Used output buffers: 1 of 32 (20 max)
          === Platform ===
          RepRapFirmware for Duet WiFi version 1.19 running on Duet WiFi 1.0
          Board ID: 08DAM-999TL-MQ4S4-6J1FG-3S06T-T5H3Z
          Static ram used: 21176
          Dynamic ram used: 96064
          Recycled dynamic ram: 1544
          Stack ram used: 4008 current, 4840 maximum
          Never used ram: 7448
          Last reset 00:03:38 ago, cause: power up
          Last software reset reason: User, spinning module GCodes, available RAM 7448 bytes (slot 0)
          Software reset code 0x0003, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x00400000, BFAR 0xe000ed38, SP 0xffffffff
          Error status: 0
          [ERROR] Error status: 0

          Free file entries: 10
          SD card 0 detected, interface speed: 20.0MBytes/sec
          SD card longest block write time: 0.0ms
          MCU temperature: min 14.3, current 18.9, max 19.5
          Supply voltage: min 16.2, current 18.7, max 19.1, under voltage events: 0, over voltage events: 0
          Driver 0: stalled standstill
          Driver 1: stalled standstill
          Driver 2: stalled standstill
          Driver 3: standstill
          Driver 4: standstill
          Date/time: 2017-10-27 19:28:11
          Slowest main loop (seconds): 0.015995; fastest: 0.000034
          === Move ===
          MaxReps: 3, StepErrors: 0, FreeDm: 240, MinFreeDm 234, MaxWait: 717ms, Underruns: 0, 0
          Scheduled moves: 5, completed moves: 5
          Bed compensation in use: none
          Bed probe heights: 0.000 0.000 0.000 0.000 0.000
          === Heat ===
          Bed heater = 0, chamber heater = -1
          Heater 0 is on, I-accum = 0.1
          Heater 1 is on, I-accum = 0.1
          === GCodes ===
          Segments left: 0
          Stack records: 2 allocated, 0 in use
          Movement lock held by null
          http is idle in state(s) 0
          telnet is idle in state(s) 0
          file is idle in state(s) 0
          serial is ready with "M122" in state(s) 0
          aux is idle in state(s) 0
          daemon is idle in state(s) 0
          queue is idle in state(s) 0
          autopause is idle in state(s) 0
          Code queue is empty.
          Network state is running
          WiFi module is connected to access point
          WiFi firmware version 1.19
          WiFi MAC address 5c:cf:7f:2b:e7:ae
          WiFi Vcc 3.12, reset reason Turned on by main processor
          WiFi flash size 4194304, free heap 40232
          WiFi IP address 192.168.178.36
          WiFi signal strength -50dBm
          HTTP sessions: 1 of 8
          Socket states: 0 0 0 0 0 0 0 0
          Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

          M122
          SENDING:M122
          === Diagnostics ===
          Used output buffers: 1 of 32 (24 max)
          === Platform ===
          RepRapFirmware for Duet WiFi version 1.19 running on Duet WiFi 1.0
          Board ID: 08DAM-999TL-MQ4S4-6J1FG-3S06T-T5H3Z
          Static ram used: 21176
          Dynamic ram used: 96128
          Recycled dynamic ram: 1480
          Stack ram used: 4008 current, 6156 maximum
          Never used ram: 6132
          Last reset 00:02:27 ago, cause: software
          Last software reset reason: User, spinning module GCodes, available RAM 7208 bytes (slot 1)
          Software reset code 0x0003, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x00400000, BFAR 0xe000ed38, SP 0xffffffff
          Error status: 0
          [ERROR] Error status: 0

          Free file entries: 10
          SD card 0 detected, interface speed: 20.0MBytes/sec
          SD card longest block write time: 456.1ms
          MCU temperature: min 18.5, current 19.4, max 21.2
          Supply voltage: min 18.0, current 18.5, max 19.2, under voltage events: 0, over voltage events: 0
          Driver 0: stalled standstill
          Driver 1: stalled standstill
          Driver 2: stalled standstill
          Driver 3: standstill
          Driver 4: standstill
          Date/time: 2017-10-27 19:33:47
          Slowest main loop (seconds): 0.457424; fastest: 0.000035
          === Move ===
          MaxReps: 0, StepErrors: 0, FreeDm: 240, MinFreeDm 240, MaxWait: 0ms, Underruns: 0, 0
          Scheduled moves: 0, completed moves: 0
          Bed compensation in use: none
          Bed probe heights: 0.000 0.000 0.000 0.000 0.000
          === Heat ===
          Bed heater = 0, chamber heater = -1
          Heater 0 is on, I-accum = 0.2
          Heater 1 is on, I-accum = 0.1
          === GCodes ===
          Segments left: 0
          Stack records: 2 allocated, 0 in use
          Movement lock held by null
          http is idle in state(s) 0
          telnet is idle in state(s) 0
          file is idle in state(s) 0
          serial is ready with "M122" in state(s) 0
          aux is idle in state(s) 0
          daemon is idle in state(s) 0
          queue is idle in state(s) 0
          autopause is idle in state(s) 0
          Code queue is empty.
          Network state is running
          WiFi module is connected to access point
          WiFi firmware version 1.19
          WiFi MAC address 5c:cf:7f:2b:e7:ae
          WiFi Vcc 3.12, reset reason Turned on by main processor
          WiFi flash size 4194304, free heap 39352
          WiFi IP address 192.168.178.36
          WiFi signal strength -51dBm
          HTTP sessions: 1 of 8
          Socket states: 0 0 0 0 0 0 0 0
          Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

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          • someuniqnameundefined
            someuniqname
            last edited by

            the server is still in the network and http seems to be there but a request instantly dies

            Uwes-MBP-3:Edge uwe$ nmap 192.168.178.36

            Starting Nmap 7.40 ( https://nmap.org ) at 2017-10-27 19:52 CEST
            Nmap scan report for duet.fritz.box (192.168.178.36)
            Host is up (0.056s latency).
            Not shown: 999 closed ports
            PORT STATE SERVICE
            80/tcp open http

            Nmap done: 1 IP address (1 host up) scanned in 1.31 seconds
            Uwes-MBP-3:Edge uwe$ nmap 192.168.178.36

            Starting Nmap 7.40 ( https://nmap.org ) at 2017-10-27 19:52 CEST
            Nmap scan report for duet.fritz.box (192.168.178.36)
            Host is up (0.047s latency).
            Not shown: 999 closed ports
            PORT STATE SERVICE
            80/tcp open http

            Nmap done: 1 IP address (1 host up) scanned in 2.66 seconds
            Uwes-MBP-3:Edge uwe$ wget 192.168.178.36
            –2017-10-27 19:53:04-- http://192.168.178.36/
            Connecting to 192.168.178.36:80… connected.
            HTTP request sent, awaiting response... Read error (Connection reset by peer) in headers.
            Retrying.

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            • KeeganBundefined
              KeeganB
              last edited by

              new board is in, updating firmwares and connecting to wifi now. fingers crossed

              [7:39]
              updated and connected. now we wait

              [7:42]
              Well, about an hour of work to swap the boards, and it only took 2mins and 2seconds for it to disconnect.

              [7:43]
              I am going to go eat some pizza and walk away from this for a minute.

              Artemis
              Rostock Max v2
              Orion

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              • number40fanundefined
                number40fan
                last edited by

                Damn!!!

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                • KeeganBundefined
                  KeeganB
                  last edited by

                  @number40fan:

                  Damn!!!

                  I used a different word, but yup…

                  Artemis
                  Rostock Max v2
                  Orion

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                  • KeeganBundefined
                    KeeganB
                    last edited by

                    Jarery,

                    Any luck going back to 1.18?

                    Artemis
                    Rostock Max v2
                    Orion

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                    • Jareryundefined
                      Jarery
                      last edited by

                      Keegan, sorry i've been busy changing careers in the last week and have not had a chance yet.
                      Hopefully later this week I can downgrade my other printer.

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                      • dc42undefined
                        dc42 administrators
                        last edited by

                        As the replacement board didn't fix the problem, that suggests that it is something about the environment of your Duet that is triggering the problem.

                        Can you post a few photos of your printer, to show how you have the Duet mounted and any cables that are in the vicinity of the WiFi module?

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                        • KeeganBundefined
                          KeeganB
                          last edited by

                          David,

                          I will try to get some pictures tonight. Ill warn in advance, that the wiring is pretty sloppy right now. I didn't give it much care when swapping the board because I wanted to get it in there as quickly as possible to test it. My next idea was to maybe just disconnect everything I could from the board except for power and try testing it that way.

                          Comparing to a Ultibots DV300s that comes with the duet, the main difference I could see is that my PSU (meanwell) is in the base of the Rostock with the Duet, where it is external for the DV300s. Could the PSU cause issue?

                          On the idea of the PSU too, is there any benefit in turning up the voltage potentiometer?

                          Artemis
                          Rostock Max v2
                          Orion

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                          • Mentaluproarundefined
                            Mentaluproar
                            last edited by

                            I had this problem too. It only went away once I used Firefox developers edition to access the printer. I know there's a lot of hate for Safari, but I like it. It just can't access the duet properly.

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                            • KeeganBundefined
                              KeeganB
                              last edited by

                              @Mentaluproar:

                              I had this problem too. It only went away once I used Firefox developers edition to access the printer. I know there's a lot of hate for Safari, but I like it. It just can't access the duet properly.

                              Thanks, I will test this tonight too. So far I've tried Safari and Chrome.

                              Artemis
                              Rostock Max v2
                              Orion

                              1 Reply Last reply Reply Quote 0
                              • dc42undefined
                                dc42 administrators
                                last edited by

                                @KeeganB:

                                Comparing to a Ultibots DV300s that comes with the duet, the main difference I could see is that my PSU (meanwell) is in the base of the Rostock with the Duet, where it is external for the DV300s. Could the PSU cause issue?

                                I have my PSU under the bed with the Duet too. The bed is AC mains powered, so it's quite a small PSU. The edge of the Duet with the external connectors is between two of the 2020 base extrusions, so that the WiFi antenna protrudes outside them. See https://www.thingiverse.com/thing:965396.

                                Duet WiFi hardware designer and firmware engineer
                                Please do not ask me for Duet support via PM or email, use the forum
                                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                • KeeganBundefined
                                  KeeganB
                                  last edited by

                                  David,
                                  Thanks for that link. Those pictures are a nice reference. My PSU is no closer than that to my duet board. I noticed that you have flex cable around all of your stepper wiring. Does this help with EMI at all, or is it just to clean up the wiring?

                                  Artemis
                                  Rostock Max v2
                                  Orion

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                                  • MiRundefined
                                    MiR
                                    last edited by

                                    I today tested latest firmware 1.20beta4+WifiServer1.20beta2, unfortunately the test ended with an Ajax error when I started printing a real file.

                                    But, to start at the beginning, I first simply let autocalibration run for quite a while (30++ minutes) and all was fine.
                                    Then I edited a gcode file stored on the printer, saved it and started printing the file.
                                    Shortly after that I saw the Ajax Disconnect Error message.

                                    RSSI Values and Noise Floor are very good, Powersave is disabled (see flags, no PS in flags) and the WiFi Card is still associated and answering fine to sta_info but the TCP-Stack is dead, cannot ping the Duet

                                    in network 2897 seconds
                                    flags 0x1e03a: WME N_CAP AMPDU AMSDU
                                    per antenna average rssi of rx data frames: -39 -43 -45 0
                                    per antenna noise floor: -95 -96 -95 0

                                    What I see in sta_info is that after the error happend I have rx decrypt errors and one tx error, before the error decrypt failures were 0:

                                    tx failures: 1
                                    rx decrypt succeeds: 30153
                                    rx decrypt failures: 144

                                    Not sure if this means anything, at least it looks suspicious.

                                    I have now rebooted the board and have directly started the print job, right now it runs for 30 minutes, decrypt errors are still 0 and tx failures are also 0.

                                    Michael

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                                    • MiRundefined
                                      MiR
                                      last edited by

                                      @David: Could it help when I provide remote debugging for you? I could set up a pc with windows on it that is also connected to duet's usb

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                                      • dc42undefined
                                        dc42 administrators
                                        last edited by

                                        KeeganB, stepper motor wires should ideally be twin twisted pair, with one pair used per phase, to minimise EMI. But like most people, I just use ordinary 4 core cable, in which the cores slowly twist around each other along the length of the cable.

                                        Duet WiFi hardware designer and firmware engineer
                                        Please do not ask me for Duet support via PM or email, use the forum
                                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                        • Jareryundefined
                                          Jarery
                                          last edited by

                                          I have two printers, different builds, both exhibit the same disconnects.
                                          One is a metal delta from a kickstarter where I added a duet and it is mounted on the back upright, the other is based of dc42's large kosel build except i mounted my motors and duet on top and power supply underneath.

                                          here is the Kossel with duet and motors on the top of printer

                                          And here is second printer, with duet mounted off the back, no motor wiring anywhere near the wifi module

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                                          • dc42undefined
                                            dc42 administrators
                                            last edited by

                                            A major difference with my delta is that I have the wifi antenna poking outside the machine through the lower extrusions, well away from stepper motors cables, the PSU and other sources of interference, and partially shielded from stepper motors cables etc. by the extrusions. I've never had it any other way, so I don't know how significant this is.

                                            Duet WiFi hardware designer and firmware engineer
                                            Please do not ask me for Duet support via PM or email, use the forum
                                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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