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    Did I brick my 5" Paneldue?

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    • TimV 0undefined
      TimV 0
      last edited by

      My PanelDue was working on version 1.1.7
      I updated to version 3.4.4 board firmware
      I updated to version 1.27 Server

      I ran the update in DWC on PanelDueFirmware -3.4.1- 7.0i.bin
      I watched all of the unpacking and installing messages.
      Got a message saying the update was successful

      Power cycled the printer

      PanelDue lit up and when I checked the Setup tab on the PanelDue. it said it was still version 1.1.7

      I connected a USB cable directly to the PanelDue, loaded Bossa, pointed it to the 3.4.1-7.09i.bin file, forgot to click the Lock box, pressed the erase button on the PanelDue and told Bossa to write the file.

      I now have a dark PanelDue and I can't seem to make it light up, no matter what I do. My PanelDue is a 5", not a 7" and I can't talk to it apparently. Bossa no longer sees the port or the board and it is not available in USB com ports any more.

      Did I brick the display, or can it be recovered?

      Phaedruxundefined 1 Reply Last reply Reply Quote 0
      • Phaedruxundefined
        Phaedrux Moderator @TimV 0
        last edited by

        @TimV-0 said in Did I brick my 5" Paneldue?:

        Did I brick the display, or can it be recovered?

        Did you use the erase button to clear the firmware?

        It's pretty hard to brick it, so try the USB firmware update steps again.

        https://docs.duet3d.com/en/User_manual/RepRapFirmware/Updating_PanelDue#firmware-update-via-usb

        Z-Bot CoreXY Build | Thingiverse Profile

        TimV 0undefined 1 Reply Last reply Reply Quote 0
        • TimV 0undefined
          TimV 0 @Phaedrux
          last edited by

          @Phaedrux Hi. Port that my PanelDue was connected to is showing faint in Ports in Device Manager. That means it's not available. In the properties it says to reconnect the hardware

          It doesn't matter how many times I attach the USB cable to the PanelDue, it remains inactive. That was the port that Brossa would connect on, so I am not able to connect the software to the board.

          1 Reply Last reply Reply Quote 0
          • Phaedruxundefined
            Phaedrux Moderator
            last edited by

            Have you used the erase and reset buttons again?

            Z-Bot CoreXY Build | Thingiverse Profile

            TimV 0undefined 1 Reply Last reply Reply Quote 0
            • TimV 0undefined
              TimV 0 @Phaedrux
              last edited by

              @Phaedrux No, Should I?

              TimV 0undefined 1 Reply Last reply Reply Quote 0
              • TimV 0undefined
                TimV 0 @TimV 0
                last edited by

                @TimV-0 erase / reset do nothing. Paneldue is still dark

                1 Reply Last reply Reply Quote 0
                • Phaedruxundefined
                  Phaedrux Moderator
                  last edited by

                  Did you read the link I posted?

                  Connect the PanelDue to the host computer
                  Power off the Duet, and disconnect the PanelDue from the Duet, both the ribbon cable and 4-wire interface cable, otherwise the Duet will receive power when USB power is applied to the PanelDue. If the back of the PanelDue is inaccessible, disconnect it at the Duet end, but check that the free end of the 4-wire interface cable cannot short against anything.
                  Use a suitable cable to connect the micro USB connector on the PanelDue controller to a USB port on your PC. Caution! With version 1.0 and 1.1 PanelDue boards, take care not to exert too much sideways or up/down force on the USB connector, or you may pull the USB connector off the board. If the board has already been programmed then the backlight should illuminate.
                  Erase firmware
                  Press and hold the Erase button of the PanelDue for at least one second. You can access this button by pressing the end of a straightened-out paper clip through the hole in the enclosure.
                  Release the Erase button, then press and release the Reset button. If you have a version 2.0 board then the backlight will turn off.

                  Z-Bot CoreXY Build | Thingiverse Profile

                  TimV 0undefined 2 Replies Last reply Reply Quote 0
                  • TimV 0undefined
                    TimV 0 @Phaedrux
                    last edited by

                    @Phaedrux I'm not sure the backlight came on. I did get the sounds of a USB connecting. I also got the sound for the reset. It is possible that at one point I flipped the four pin cable over, so maybe I fried the board. I have never had a ribbon cable connected.

                    1 Reply Last reply Reply Quote 0
                    • TimV 0undefined
                      TimV 0 @Phaedrux
                      last edited by

                      @Phaedrux connected fine with Brossa to the paneldue. It wrote 668 pages and said it was successful.
                      I have replaced the 4 pin cable between the boards and actually connected it to the panel due port this time, and it is still dark. I'll try later tonight when I have a better chance if seeing if the backlight is trying

                      1 Reply Last reply Reply Quote 0
                      • Phaedruxundefined
                        Phaedrux Moderator
                        last edited by

                        If the pins were reversed it may have damaged the backlight inverter. If you shine a light onto the screen can you see if anything is actually being displayed?

                        Now that it has firmware on it, it would probably be starting with a touch calibration. Does it make a beep if you touch the display?

                        Z-Bot CoreXY Build | Thingiverse Profile

                        TimV 0undefined 1 Reply Last reply Reply Quote 0
                        • TimV 0undefined
                          TimV 0 @Phaedrux
                          last edited by

                          @Phaedrux
                          Wow, you always have the best questions 🙂

                          I can shine a light on the display and see absolutely nothing. I really think it is smoked (although none leaked out and there are no signs of burning).

                          Pressing on the screen did not produce any response either in audio or visual.

                          The truth is I don't really need the screen to print or do anything else now that DWC is working.

                          I've got the endstops working and the motions going in the right directions.

                          I have a BLTouch that I would like to put on it, but in reading ahead on the install, I'm not sure I am that brave.

                          dc42undefined 1 Reply Last reply Reply Quote 0
                          • dc42undefined
                            dc42 administrators @TimV 0
                            last edited by dc42

                            @TimV-0 is it a 5" integrated PanelDue, or a non-integrated one? If it is non-integrated, what PCB version is it?

                            If it's an integrated one then you can check whether the backlight inverter is working by measuring the voltage across the capacitor labelled C3 near the top right hand corner (looking at the back) of the PCB. It should be about 17V. Note, it can be difficult to get a good connection to SMD components when using a multimeter, because of oxidation on the surface of the lead-free solder.

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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