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    Did I brick my 5" Paneldue?

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    • Phaedruxundefined
      Phaedrux Moderator @TimV 0
      last edited by

      @TimV-0 said in Did I brick my 5" Paneldue?:

      Did I brick the display, or can it be recovered?

      Did you use the erase button to clear the firmware?

      It's pretty hard to brick it, so try the USB firmware update steps again.

      https://docs.duet3d.com/en/User_manual/RepRapFirmware/Updating_PanelDue#firmware-update-via-usb

      Z-Bot CoreXY Build | Thingiverse Profile

      TimV 0undefined 1 Reply Last reply Reply Quote 0
      • TimV 0undefined
        TimV 0 @Phaedrux
        last edited by

        @Phaedrux Hi. Port that my PanelDue was connected to is showing faint in Ports in Device Manager. That means it's not available. In the properties it says to reconnect the hardware

        It doesn't matter how many times I attach the USB cable to the PanelDue, it remains inactive. That was the port that Brossa would connect on, so I am not able to connect the software to the board.

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        • Phaedruxundefined
          Phaedrux Moderator
          last edited by

          Have you used the erase and reset buttons again?

          Z-Bot CoreXY Build | Thingiverse Profile

          TimV 0undefined 1 Reply Last reply Reply Quote 0
          • TimV 0undefined
            TimV 0 @Phaedrux
            last edited by

            @Phaedrux No, Should I?

            TimV 0undefined 1 Reply Last reply Reply Quote 0
            • TimV 0undefined
              TimV 0 @TimV 0
              last edited by

              @TimV-0 erase / reset do nothing. Paneldue is still dark

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              • Phaedruxundefined
                Phaedrux Moderator
                last edited by

                Did you read the link I posted?

                Connect the PanelDue to the host computer
                Power off the Duet, and disconnect the PanelDue from the Duet, both the ribbon cable and 4-wire interface cable, otherwise the Duet will receive power when USB power is applied to the PanelDue. If the back of the PanelDue is inaccessible, disconnect it at the Duet end, but check that the free end of the 4-wire interface cable cannot short against anything.
                Use a suitable cable to connect the micro USB connector on the PanelDue controller to a USB port on your PC. Caution! With version 1.0 and 1.1 PanelDue boards, take care not to exert too much sideways or up/down force on the USB connector, or you may pull the USB connector off the board. If the board has already been programmed then the backlight should illuminate.
                Erase firmware
                Press and hold the Erase button of the PanelDue for at least one second. You can access this button by pressing the end of a straightened-out paper clip through the hole in the enclosure.
                Release the Erase button, then press and release the Reset button. If you have a version 2.0 board then the backlight will turn off.

                Z-Bot CoreXY Build | Thingiverse Profile

                TimV 0undefined 2 Replies Last reply Reply Quote 0
                • TimV 0undefined
                  TimV 0 @Phaedrux
                  last edited by

                  @Phaedrux I'm not sure the backlight came on. I did get the sounds of a USB connecting. I also got the sound for the reset. It is possible that at one point I flipped the four pin cable over, so maybe I fried the board. I have never had a ribbon cable connected.

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                  • TimV 0undefined
                    TimV 0 @Phaedrux
                    last edited by

                    @Phaedrux connected fine with Brossa to the paneldue. It wrote 668 pages and said it was successful.
                    I have replaced the 4 pin cable between the boards and actually connected it to the panel due port this time, and it is still dark. I'll try later tonight when I have a better chance if seeing if the backlight is trying

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                    • Phaedruxundefined
                      Phaedrux Moderator
                      last edited by

                      If the pins were reversed it may have damaged the backlight inverter. If you shine a light onto the screen can you see if anything is actually being displayed?

                      Now that it has firmware on it, it would probably be starting with a touch calibration. Does it make a beep if you touch the display?

                      Z-Bot CoreXY Build | Thingiverse Profile

                      TimV 0undefined 1 Reply Last reply Reply Quote 0
                      • TimV 0undefined
                        TimV 0 @Phaedrux
                        last edited by

                        @Phaedrux
                        Wow, you always have the best questions 🙂

                        I can shine a light on the display and see absolutely nothing. I really think it is smoked (although none leaked out and there are no signs of burning).

                        Pressing on the screen did not produce any response either in audio or visual.

                        The truth is I don't really need the screen to print or do anything else now that DWC is working.

                        I've got the endstops working and the motions going in the right directions.

                        I have a BLTouch that I would like to put on it, but in reading ahead on the install, I'm not sure I am that brave.

                        dc42undefined 1 Reply Last reply Reply Quote 0
                        • dc42undefined
                          dc42 administrators @TimV 0
                          last edited by dc42

                          @TimV-0 is it a 5" integrated PanelDue, or a non-integrated one? If it is non-integrated, what PCB version is it?

                          If it's an integrated one then you can check whether the backlight inverter is working by measuring the voltage across the capacitor labelled C3 near the top right hand corner (looking at the back) of the PCB. It should be about 17V. Note, it can be difficult to get a good connection to SMD components when using a multimeter, because of oxidation on the surface of the lead-free solder.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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