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    Duet 3hc steppers not moving

    Scheduled Pinned Locked Moved
    Duet Hardware and wiring
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    • jay_s_ukundefined
      jay_s_uk @knuxvomica
      last edited by

      @knuxvomica can you post a photo of your wiring for power on the 3HC and the motors and also am output of M122 and M122 BX where X is the CAN number of the 3HC

      Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

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      • knuxvomicaundefined
        knuxvomica @jay_s_uk
        last edited by

        @jay_s_uk
        m122
        === Diagnostics ===
        RepRapFirmware for Duet 3 Mini 5+ version 3.4.4 (2022-10-20 16:18:28) running on Duet 3 Mini5plus WiFi (SBC mode)
        Board ID: 9PMRF-Q296U-D65J0-40KMS-2303Z-RKPK1
        Used output buffers: 1 of 40 (12 max)
        === RTOS ===
        Static ram: 103684
        Dynamic ram: 99116 of which 0 recycled
        Never used RAM 38840, free system stack 110 words
        Tasks: SBC(ready,4.5%,459) HEAT(notifyWait,0.0%,346) Move(notifyWait,0.0%,280) CanReceiv(notifyWait,0.1%,774) CanSender(notifyWait,2.6%,326) CanClock(delaying,0.0%,339) TMC(notifyWait,1.2%,72) MAIN(running,89.2%,508) IDLE(ready,0.8%,30) AIN(delaying,1.4%,263), total 100.0%
        Owned mutexes: HTTP(MAIN)
        === Platform ===
        Last reset 00:01:27 ago, cause: power up
        Last software reset at 2022-11-16 19:58, reason: User, GCodes spinning, available RAM 38912, slot 2
        Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x00000000 BFAR 0xe000ed38 SP 0x00000000 Task SBC Freestk 0 n/a
        Error status: 0x00
        MCU revision 3, ADC conversions started 88706, completed 88706, timed out 0, errs 0
        Step timer max interval 1490
        MCU temperature: min 17.3, current 22.4, max 22.4
        Supply voltage: min 24.1, current 24.2, max 24.2, under voltage events: 0, over voltage events: 0, power good: yes
        Heap OK, handles allocated/used 0/0, heap memory allocated/used/recyclable 0/0/0, gc cycles 0
        Events: 2 queued, 2 completed
        Driver 0: standstill, SG min 0, read errors 0, write errors 0, ifcnt 11, reads 4569, writes 11, timeouts 0, DMA errors 0, CC errors 0
        Driver 1: standstill, SG min 0, read errors 0, write errors 0, ifcnt 11, reads 4569, writes 11, timeouts 0, DMA errors 0, CC errors 0
        Driver 2: standstill, SG min 0, read errors 0, write errors 0, ifcnt 11, reads 4569, writes 11, timeouts 0, DMA errors 0, CC errors 0
        Driver 3: standstill, SG min 0, read errors 0, write errors 0, ifcnt 14, reads 4565, writes 14, timeouts 0, DMA errors 0, CC errors 0
        Driver 4: standstill, SG min 0, read errors 0, write errors 0, ifcnt 9, reads 4571, writes 9, timeouts 0, DMA errors 0, CC errors 0
        Driver 5: not present
        Driver 6: not present
        Date/time: 2022-11-17 01:47:07
        Cache data hit count 201888597
        Slowest loop: 25.32ms; fastest: 0.08ms
        === Storage ===
        Free file entries: 10
        SD card 0 not detected, interface speed: 0.0MBytes/sec
        SD card longest read time 0.0ms, write time 0.0ms, max retries 0
        === Move ===
        DMs created 83, segments created 3, maxWait 25259ms, bed compensation in use: none, comp offset 0.000
        === MainDDARing ===
        Scheduled moves 1, completed 1, hiccups 124676, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
        === AuxDDARing ===
        Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
        === Heat ===
        Bed heaters 0 -1 -1 -1, chamber heaters -1 -1 -1 -1, ordering errs 0
        === GCodes ===
        Segments left: 0
        Movement lock held by null
        HTTP* is doing "M122" in state(s) 0
        Telnet is idle in state(s) 0
        File is idle in state(s) 0
        USB is idle in state(s) 0
        Aux is idle in state(s) 0
        Trigger* is idle in state(s) 0
        Queue is idle in state(s) 0
        LCD is idle in state(s) 0
        SBC is idle in state(s) 0
        Daemon is idle in state(s) 0
        Aux2 is idle in state(s) 0
        Autopause is idle in state(s) 0
        Code queue is empty
        === CAN ===
        Messages queued 715, received 2175, lost 0, boc 0
        Longest wait 3ms for reply type 6053, peak Tx sync delay 72, free buffers 18 (min 16), ts 440/439/0
        Tx timeouts 0,0,0,0,0,0
        === SBC interface ===
        Transfer state: 5, failed transfers: 0, checksum errors: 0
        RX/TX seq numbers: 3259/3259
        SPI underruns 0, overruns 0
        State: 5, disconnects: 0, timeouts: 0 total, 0 by SBC, IAP RAM available 0x0f19c
        Buffer RX/TX: 0/0-0, open files: 0
        === Duet Control Server ===
        Duet Control Server v3.4.4
        Code buffer space: 4096
        Configured SPI speed: 8000000Hz, TfrRdy pin glitches: 0
        Full transfers per second: 0.60, max time between full transfers: 135.2ms, max pin wait times: 126.1ms/5.9ms
        Codes per second: 0.01
        Maximum length of RX/TX data transfers: 3244/732

        m122 b10
        Diagnostics for board 10:
        Duet EXP3HC rev 1.02 or later firmware version 3.4.4 (2022-10-14 11:45:56)
        Bootloader ID: SAME5x bootloader version 2.4 (2021-12-10)
        All averaging filters OK
        Never used RAM 158896, free system stack 173 words
        Tasks: Move(notifyWait,0.0%,126) HEAT(notifyWait,0.0%,108) CanAsync(notifyWait,0.0%,69) CanRecv(notifyWait,0.0%,80) CanClock(notifyWait,0.0%,71) TMC(notifyWait,7.5%,99) MAIN(running,91.2%,413) IDLE(ready,0.0%,40) AIN(delaying,1.3%,263), total 100.0%
        Last reset 00:04:36 ago, cause: power up
        Last software reset data not available
        Driver 0: pos 0, 80.0 steps/mm,ok, SG min 0, mspos 0, reads 40162, writes 0 timeouts 0, steps req 0 done 0
        Driver 1: pos 1599840, 160.0 steps/mm,ok, SG min 9, mspos 9, reads 40161, writes 0 timeouts 0, steps req 0 done 0
        Driver 2: pos 0, 80.0 steps/mm,ok, SG min 9, mspos 9, reads 40161, writes 0 timeouts 0, steps req 0 done 0
        Moves scheduled 1, completed 1, in progress 0, hiccups 0, step errors 0, maxPrep 0, maxOverdue 0, maxInc 0, mcErrs 0, gcmErrs 0
        Peak sync jitter -3/9, peak Rx sync delay 174, resyncs 0/0, no step interrupt scheduled
        VIN voltage: min 46.8, current 46.8, max 46.8
        V12 voltage: min 12.2, current 12.2, max 12.2
        MCU temperature: min 22.7C, current 39.4C, max 39.4C
        Last sensors broadcast 0x00000000 found 0 177 ticks ago, 0 ordering errs, loop time 0
        CAN messages queued 113, send timeouts 0, received 144, lost 0, free buffers 37, min 37, error reg 0
        dup 0, oos 0/0/0/0, bm 0, wbm 0, rxMotionDelay 0

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        • Phaedruxundefined
          Phaedrux Moderator @knuxvomica
          last edited by

          @knuxvomica said in Duet 3hc steppers not moving:

          G4 S2 ; wait for expansion boards to start

          Can you try increasing your delay to 5 seconds?

          Are the LEDs on the expansion blinking in time with the mainboard?

          Is this a new build? Has this setup on the 3HC ever worked?

          Can you send M98 P"config.g" and post the result?

          Z-Bot CoreXY Build | Thingiverse Profile

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          • knuxvomicaundefined
            knuxvomica @Phaedrux
            last edited by

            @Phaedrux

            The lights are indeed blinking in time with the main board as well as other can boards and all other boards are functioning correctly. It is not a new build, however, the 3hc is replacing two 1xd boards and 2 stepper drivers. I received the 3hc recently and it has not worked since I installed it. I also feel its important to note that there is no error reported by the drivers.

            The only result returned from M98 P"config.g" is "M98 P"config.g" in green.

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            • Phaedruxundefined
              Phaedrux Moderator
              last edited by

              @knuxvomica said in Duet 3hc steppers not moving:

              VIN voltage: min 46.8, current 46.8, max 46.8

              What is your power supply voltage actually?

              Z-Bot CoreXY Build | Thingiverse Profile

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              • knuxvomicaundefined
                knuxvomica @Phaedrux
                last edited by knuxvomica

                @Phaedrux that is the actual voltage of the power supply. It is a 48v psu

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                • knuxvomicaundefined
                  knuxvomica @knuxvomica
                  last edited by

                  @knuxvomica I just checked it with a voltmeter to confirm and it is actually reading 46.8 directly from t he psu.

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                  • Phaedruxundefined
                    Phaedrux Moderator
                    last edited by

                    Can you post some photos of the 3HC driver area?

                    When and where did you purchase the 3HC?

                    Z-Bot CoreXY Build | Thingiverse Profile

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                    • knuxvomicaundefined
                      knuxvomica @Phaedrux
                      last edited by

                      @Phaedrux 3hc.jpg

                      I purchased it from filastruder on 11/03/22 and received it 11/07/22

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                      • Phaedruxundefined
                        Phaedrux Moderator
                        last edited by

                        Could you get some better lighting on there?

                        Z-Bot CoreXY Build | Thingiverse Profile

                        knuxvomicaundefined 1 Reply Last reply Reply Quote 0
                        • knuxvomicaundefined
                          knuxvomica @Phaedrux
                          last edited by

                          @Phaedrux
                          Sure

                          20221118_120356.jpg
                          20221118_120433.jpg
                          20221118_120456.jpg

                          dc42undefined 1 Reply Last reply Reply Quote 0
                          • Phaedruxundefined
                            Phaedrux Moderator
                            last edited by

                            Thanks. I don't see anything obvious for damage.

                            Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.

                            Z-Bot CoreXY Build | Thingiverse Profile

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                            • deckingmanundefined
                              deckingman @Phaedrux
                              last edited by

                              @Phaedrux I was just wondering if the problem might be related to the fact that the OP has the board configured as board 10 seemingly without boards 1 to 9 being present? Might it be worth the OP configuring it as board 1 just to see what happens?

                              Ian
                              https://somei3deas.wordpress.com/
                              https://www.youtube.com/@deckingman

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                              • Phaedruxundefined
                                Phaedrux Moderator
                                last edited by

                                Worth a try, though I don't think there are any limits to the addressing as long as they are in the range.

                                https://docs.duet3d.com/en/User_manual/Machine_configuration/CAN_connection

                                3HC should be within 1 to 15.

                                In Duet 3 systems, each board has a CAN address, which is a number in the range 0 to 126. Each board must have a unique CAN address. The address of the main board is always 0. You can choose the addresses of the expansion and tool boards as you wish, however we suggest the following:
                                Use addresses 1 to 15 for Duet 3 Expansion 3HC boards
                                Use addresses 20 to 39 for tool boards
                                Use addresses 40 to 59 for external driver boards

                                Z-Bot CoreXY Build | Thingiverse Profile

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                                • dc42undefined
                                  dc42 administrators @knuxvomica
                                  last edited by

                                  @knuxvomica I spotted this. From your config.g:

                                  M569 P20.0 S0 ; assign physical drive 0 at can 20
                                  M569 P10.0 S1 ;T2.6:2.6:5:0 ; assign physical drive 0 at can 10
                                  M569 P10.1 S1 ;T2.6:2.6:5:0 ; assign physical drive 1 at can 10
                                  M569 P0.0 S0 ; assign physical drive 0
                                  M569 P0.1 S1 ; assign physical drive 1
                                  M569 P0.2 S1 ; assign physical drive 2
                                  M584 Y10.0 X10.1 E20.0 Z0.0:0.1:0.2 ; map drives
                                  ;Drive settings
                                  M350 X16 Y16 Z32 E16 I1 ; configure microstepping with interpolation
                                  M92 X160 Y160 Z320 E562 ; set steps per mm
                                  M566 X1000 Y1000 Z500 E120.00 ; set maximum instantaneous speed changes (mm/min)
                                  M203 X100000 Y100000 Z3000 E3000 ; set maximum speeds (mm/min)
                                  M201 X4000 Y4000 Z20.00 E1500 ; set accelerations (mm/s^2)
                                  M906 X1000 Y1000 Z1000 E650 I30 ; set motor currents (mA) and motor idle factor in per cent

                                  From your M122 B10 report:

                                  Driver 0: pos 0, 80.0 steps/mm,ok, SG min 0, mspos 0, reads 40162, writes 0 timeouts 0, steps req 0 done 0
                                  Driver 1: pos 1599840, 160.0 steps/mm,ok, SG min 9, mspos 9, reads 40161, writes 0 timeouts 0, steps req 0 done 0
                                  Driver 2: pos 0, 80.0 steps/mm,ok, SG min 9, mspos 9, reads 40161, writes 0 timeouts 0, steps req 0 done 0
                                  Moves scheduled 1, completed 1, in progress 0, hiccups 0, step errors 0, maxPrep 0, maxOverdue 0, maxInc 0, mcErrs 0, gcmErrs 0

                                  This indicates that driver 1 is correctly configured and 1 move has been executed, which has moved driver 1. However, driver 0 indicates 80 steps/mm which is the default, whereas your config.g maps axis Y to driver 10.0 and the subsequent M92 command sets the Y steps/mm to 160. So I suspect that some commands in config.g may not be working as intended.

                                  Please can you try sending the M584, M92 and M906 commands manually from the command line with the same parameters as used in config.g. Then send M584, M92 and M906 without parameters to check that the correct values are reported. Also send M913 to check that all axes are set to 100% motor current. Finally, test whether you can make X or Y moves using e.g. G91 G1 H2 X10.

                                  Duet WiFi hardware designer and firmware engineer
                                  Please do not ask me for Duet support via PM or email, use the forum
                                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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