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    PanelDue stop after config error

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    PanelDue
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    • Phaedruxundefined
      Phaedrux Moderator
      last edited by

      So the panel is working when connected by USB, but not when connected to the paneldue port on the Duet?

      Double check your wiring. It sounds like it's just not getting power. Perhaps a pin/crimp is loose. I assume you're using a 4-wire able?

      Z-Bot CoreXY Build | Thingiverse Profile

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      • gabbieundefined
        gabbie @Phaedrux
        last edited by

        @Phaedrux
        Thanks Phaedru.
        Yes I'm using the 4-pin cable that came with the it. When it has stopped printing I will check connectivity of the cable. It is strange for sure that USB worked and it does seem that it is not getting power. Can I test the connector on the Duet2 for power?

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        • Phaedruxundefined
          Phaedrux Moderator
          last edited by

          Yes you can test the paneldue port for 5v power with a multimeter.

          a7d0605c-e522-4270-ac8b-0602d6c8b599-image.png

          Z-Bot CoreXY Build | Thingiverse Profile

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          • gabbieundefined
            gabbie @Phaedrux
            last edited by

            @Phaedrux

            Hi, Multimeter gives +4.92v as read from the cable plugged into the PanelDue. ![alt text]20221211_203917.jpg )

            Hope the image uploaded. Is it possible that I've damaged the UART or serial output? Is there a way to test the output port? I have a bus pirate somewhere in the house. Or is that overkill?
            Thank you.

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            • Phaedruxundefined
              Phaedrux Moderator
              last edited by Phaedrux

              I'd be inclined to make up a short replacement cable just to test.

              Can you also try sending M575 P1 S1 B57600 in the gcode console just in case it hasn't been activated correctly.

              What firmware file specifically did you flash?

              Z-Bot CoreXY Build | Thingiverse Profile

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              • gabbieundefined
                gabbie @Phaedrux
                last edited by gabbie

                @Phaedrux

                Thanks Phaedrux for helping me walk through this. I flashed "PanelDueFirmware-3.4.1-7.0i.bin". I will make a new cable up tomorrow and post the results. Kindly, Gabbie.

                I have remade the cable. But no sign of life when reconnected to the Duet2. Below is a photo of the 7i working from the USB. Totally baffled at this stage. I have run M575 P1 S1 B57600 from the console but get no response either. Can I try the ribbon cable from CON_LCD? The Duet is a v1.02.

                paneldue.jpg

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                • Phaedruxundefined
                  Phaedrux Moderator
                  last edited by

                  Yes try the ribbon cable.

                  Z-Bot CoreXY Build | Thingiverse Profile

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                  • gabbieundefined
                    gabbie @Phaedrux
                    last edited by

                    @Phaedrux

                    I tried the ribbon in CON_LCD but nothing. Alas. Do you think that is the end of the line?

                    Uodate: I removed the 7i from the case to examine the components for any damage - maybe I shorted it by being clumsy. I noticed slight marks in the circuit board. I rubbed to feel if it was a removable mark, maybe grease. tracings.jpg

                    Reassembled and voila. Workings again.

                    7i_working_now.jpg

                    Quite likely to go again though I think.

                    Thanks Phaedrux for all your help. Do you have any advice on a repair if it goes again?

                    Kind regards Gabbie

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                    • Phaedruxundefined
                      Phaedrux Moderator
                      last edited by

                      When and where did you purchase the Paneldue?

                      Z-Bot CoreXY Build | Thingiverse Profile

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                      • gabbieundefined
                        gabbie @Phaedrux
                        last edited by

                        @Phaedrux

                        Hi Phaedrux, I bought it from E3D on the 2022-05-19.

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                        • Phaedruxundefined
                          Phaedrux Moderator
                          last edited by Phaedrux

                          If you continue to have issues return to this thread and let us know. I'll mark it as solved for now.

                          Z-Bot CoreXY Build | Thingiverse Profile

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                          • Phaedruxundefined Phaedrux marked this topic as a question
                          • Phaedruxundefined Phaedrux has marked this topic as solved
                          • gabbieundefined
                            gabbie
                            last edited by

                            Hi Phaedrux,

                            My 7i PanelDue has stopped functioning again. E3D replied saying to get back to the forum and post again with the issue. Any advice gratefully appreciated. Thanks Gabbie

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                            • Phaedruxundefined
                              Phaedrux Moderator
                              last edited by

                              Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.

                              Z-Bot CoreXY Build | Thingiverse Profile

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