Help setting up new Duet 2 Wifi

droftarts

@sadrian Did you try with the SD card removed? Remove the SD card, reset the Duet. Does the DIAG light stay on even then? If not, connect via USB. A Duet with working firmware should show up in the Mac System Information in the USB device tree (this is a Maestro), though make sure the Windows VM isn't capturing the USB port:
System info.png
Ian

sadrian

@droftarts Yes, I did. When flashed and rebooted there is no port at all. Neither on macOS nor Windows, with or without SD card. When I set the erase jumper I get a port. On macOS its tty.usbmodemXXXXX, on Windows its called bossaport(Com3). When I flash and reboot, there's again no port. The diag led has been always on so far.

Phaedrux

When and where did you purchase your Duet?

sadrian

@Phaedrux got it directly from Duet, received it 2-3 weeks ago.

Phaedrux

@sadrian said in Help setting up new Duet 2 Wifi:

The board is a refurbished unit that I got directly from Duet, INV-1594. It arrived about two weeks ago.

Right, I forgot about that. Will look into how to proceed and get back to you.

sadrian

Thank you, @Phaedrux

sadrian

@droftarts my last reply was from memory, here's a screenshot of the port showing when the erase jumper was set:

Screenshot 2022-12-01 at 09.17.08.png

Once flashed, no port is showing anymore.

Phaedrux

Please send an email to warranty@duet3d.com. Include a link to this forum thread and the details of your original purchase and details from the first refurb board.

sadrian

Thank you very much for your help @Phaedrux, I'll do that.

sadrian

@Phaedrux The replacement board has arrived and it immediately worked. We could install it in the printer an started configuring today. We have everything working, but one major issue:

Any motor connected to E0 only wiggles/vibrates but doesn't turn. There are no error messages in the console. We tested with several stepper motors. All motors work as expected on any port but E0.

As the built has independent dual z-motors, we can't just use E1 instead of E0.

How can we troubleshoot this?

This is the configuration for the drives:

; Drive Mappings (S0 = backwards, S1 = forwards)
M569 P0 S0                                                 ; Drive 0 goes forwards: X Axis
M569 P1 S1                                                 ; Drive 1 goes forwards: Y Axis
M569 P2 S0                                                 ; Drive 2 goes forwards: Z Axis Left
M569 P3 S0                                                 ; Drive 3 goes backward: E Axis
M569 P4 S0                                                 ; Drive 4 goes forwards: Z Axis Right (using E1)

; Motor Configuration
M350 X16 Y16 Z16 E16 I1                                    ; Set X, Y, and Z Microstepping with interpolation 
M92 X100.00 Y100.00 Z400.00 E397.00                        ; Steps per mm
M566 X840.00 Y840.00 Z48.00 E120.00 P1                     ; Set maximum instantaneous speed changes (mm/min)
M203 X15000.00 Y15000.00 Z900.00 E1200.00                  ; Set maximum speeds (mm/min)
M201 X4000.00 Y4000.00 Z1000.00 E600.00                    ; Set accelerations (mm/s^2)
M906 X620.00 Y620.00 Z560.00 E1000.00 I10.                 ; Set motor currents (mA) and motor idle factor in percent
M84 S30

=== EDIT ===

This definitely comes from the config: When I boot a generic config, drive E0 works normal. Maybe you can see something in the config above, already? If not, I'll have a try again in a few days.

Phaedrux

I don't see an M584 command in your sample to bind the drivers to an axis.