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    Firmware update failed

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    • patterson6undefined
      patterson6
      last edited by patterson6

      I tried updating firmware to 3.4.4 from 3.2.0 and it failed i believe. I uploaded Duet2and3Firmware-3.4.4.zip on the system page to upload system files. It uploaded all files then it says Reset firmware? and over that it says Please wait while updates are being installed. I waited for a half hour and nothing happened. I cant click on anything. So I opened up another web browser to the ip and that wont connect. I restarted the power to my printer and same result.

      Tried connecting via usb but does not recognize properly like it used to so I tried to update the firmware with windows drive file and that didn't work.

      So I was going to do fallback procedure #1 but even that seems confusing with step 2,3,4.

      Where do I start and why did this update fail. Really disappointed.

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      • Phaedruxundefined
        Phaedrux Moderator
        last edited by

        At this point it sounds like you'll need to update the board firmware over USB using Bossa software.

        https://docs.duet3d.com/en/User_manual/RepRapFirmware/Updating_firmware#fallback-procedure-2

        Which board do you have?

        Z-Bot CoreXY Build | Thingiverse Profile

        patterson6undefined 1 Reply Last reply Reply Quote 0
        • patterson6undefined
          patterson6 @Phaedrux
          last edited by

          @Phaedrux
          duet 3 main board 6xd

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          • Phaedruxundefined
            Phaedrux Moderator
            last edited by

            Alright, follow the steps to reset the firmware on the board, and then use bossa https://github.com/Duet3D/BOSSA/releases/tag/1.9.1a-duet3d to flash this firmware file.

            https://github.com/Duet3D/RepRapFirmware/releases/download/3.4.5/Duet3Firmware_MB6XD.bin

            Z-Bot CoreXY Build | Thingiverse Profile

            patterson6undefined 1 Reply Last reply Reply Quote 0
            • patterson6undefined
              patterson6 @Phaedrux
              last edited by

              @Phaedrux

              In device manager under universal serial bus controllers I get the usb to show thier but it says Unknown USB device(device descriptor request failed).

              How do I know if the bossa port is listed?

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              • Phaedruxundefined
                Phaedrux Moderator
                last edited by

                Did you do the erase firmware steps?

                https://docs.duet3d.com/en/User_manual/RepRapFirmware/Updating_firmware#all-other-duet-boards

                Z-Bot CoreXY Build | Thingiverse Profile

                patterson6undefined 1 Reply Last reply Reply Quote 0
                • patterson6undefined
                  patterson6 @Phaedrux
                  last edited by

                  @Phaedrux

                  before any of that I found another usb cord and got it to read in yat.

                  m552 s1
                  ok<LF>
                  m115
                  FIRMWARE_NAME: RepRapFirmware for Duet 3 MB6HC FIRMWARE_VERSION: 3.4.4 ELECTRONICS: Duet 3 MB6HC v1.01 FIRMWARE_DATE: 2022-10-20 16:19:01<LF>ok<LF>

                  patterson6undefined 1 Reply Last reply Reply Quote 0
                  • patterson6undefined
                    patterson6 @patterson6
                    last edited by

                    @patterson6

                    M552 gave me the new iP so let me try that

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                    • Phaedruxundefined
                      Phaedrux Moderator
                      last edited by

                      even better

                      Z-Bot CoreXY Build | Thingiverse Profile

                      patterson6undefined 1 Reply Last reply Reply Quote 0
                      • patterson6undefined
                        patterson6 @Phaedrux
                        last edited by

                        @Phaedrux
                        I believe I'm back in business... Thanks

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