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Duet 6XD "Failed to connect to duet3.local" in SBC mode

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Duet Hardware and wiring
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  • undefined
    p8blr
    last edited by p8blr 4 Dec 2023, 19:57 12 Apr 2023, 19:55

    I've got a Duet 6XD that has been working great, but I wanted to upgrade to a Raspberry Pi to improve the stability of the web interface. I'm using a Raspberry PI 4 and followed this guide here: Guide. However, I'm getting the error mentioned in the title of this post. I've tried different Pi's and different ribbon cables, I've also visually inspected the solder joints. I'm using the included 5.1V 3A power adapter that came with the Pi. Also, I'll add that if I try the same raspberry pi on an extra 6HC that I have, it connects just fine. Do I have a bad board? I'm running the same firmware on both (3.4.5).

    Failed to connect to duet3.local
    Operation failed (Reason: failed to connect to Duet, please check your connection (DCS is not started))
    undefined 1 Reply Last reply 13 Apr 2023, 07:46 Reply Quote 0
    • undefined
      chrishamm administrators @p8blr
      last edited by 13 Apr 2023, 07:46

      @p8blr Is your board up-to-date? If you're unsure, see https://docs.duet3d.com/en/User_manual/Machine_configuration/SBC_setup#h-6-update-firmware.

      Follow https://github.com/Duet3D/DuetSoftwareFramework/wiki/SBC-Setup-Guide#troubleshooting if the problem persists.

      Duet software engineer

      undefined 1 Reply Last reply 13 Apr 2023, 19:07 Reply Quote 0
      • undefined
        p8blr @chrishamm
        last edited by p8blr 13 Apr 2023, 19:07

        @chrishamm Still no luck. I'm running 3.4.5 on all my boards and I ran that update routine on the raspberry pi. I also tried the lite version and still no luck. This is what I see on the PI:
        pi lcd.jpg

        and the web interface:
        web interface.jpg

        @dc42 Since I can get this to work with my 6HC, does that indicate that the 6XD is bad? It's only a few months old, can I get a warranty replacement?

        undefined 1 Reply Last reply 14 Apr 2023, 07:08 Reply Quote 0
        • undefined
          Phaedrux Moderator
          last edited by 13 Apr 2023, 19:49

          Can you try a fresh SD card and fresh download of the DuetPi image?

          Z-Bot CoreXY Build | Thingiverse Profile

          undefined 1 Reply Last reply 17 Apr 2023, 14:42 Reply Quote 0
          • undefined
            chrishamm administrators @p8blr
            last edited by 14 Apr 2023, 07:08

            @p8blr You do not have a microSD card in your Duet, do you? Did you follow https://github.com/Duet3D/DuetSoftwareFramework/wiki/SBC-Setup-Guide#failed-to-connect-to-duet-dcs-not-started? If yes, please share the DCS log so we can see why DCS refuses to start.

            Duet software engineer

            undefined 1 Reply Last reply 17 Apr 2023, 15:34 Reply Quote 0
            • undefined
              p8blr @Phaedrux
              last edited by 17 Apr 2023, 14:42

              @Phaedrux I tried a couple different microSD cards and new images and that didn't help.

              I also tried this and it didn't work either: https://forum.duet3d.com/topic/15551/duet3-pi-dcs-is-unavailable-after-wiring-24v/160?_=1604779364666

              1 Reply Last reply Reply Quote 0
              • undefined
                p8blr @chrishamm
                last edited by p8blr 17 Apr 2023, 15:34

                @chrishamm

                @Phaedrux

                No microSD card is installed in the Duet.

                2023-04-12-122403_1920x1200_scrot.png

                test 1234.jpg

                undefined 1 Reply Last reply 18 Apr 2023, 06:44 Reply Quote 0
                • undefined Phaedrux marked this topic as a question 17 Apr 2023, 20:22
                • undefined
                  chrishamm administrators @p8blr
                  last edited by 18 Apr 2023, 06:44

                  @p8blr Thanks. Can you confirm that the DIAG LED on the Duet flashes once per second?

                  Duet software engineer

                  undefined 1 Reply Last reply 18 Apr 2023, 13:52 Reply Quote 0
                  • undefined
                    p8blr @chrishamm
                    last edited by 18 Apr 2023, 13:52

                    @chrishamm IMG_1492.mp4

                    undefined 1 Reply Last reply 18 Apr 2023, 15:39 Reply Quote 0
                    • undefined
                      chrishamm administrators @p8blr
                      last edited by 18 Apr 2023, 15:39

                      @p8blr Okay, thanks for that - it looks like something is wrong with the Duet. Please contact warranty@duet3d.com and CC your reseller with a link to this thread to arrange a replacement.

                      Duet software engineer

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