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    Help!! Didn’t find access point while trying to connect

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    • Phaedruxundefined
      Phaedrux Moderator
      last edited by

      What IP address did you use?
      You can see what address the Duet is using in the M122 report.

      Your SD card may not have the DWC files in place.

      To be sure, you can extract this zip file into the WWW folder on the SD card.

      https://github.com/Duet3D/DuetWebControl/releases/download/2.0.7/DuetWebControl-SD.zip

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      • Dillon Brownundefined
        Dillon Brown @Phaedrux
        last edited by

        @Phaedrux Hmm. Still not working. Should I delete the other files (same names) in the www folder?

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        • Phaedruxundefined
          Phaedrux Moderator
          last edited by

          You can delete the entire www folder and re-create it.

          Send a screenshot of the folder structure just to make sure everything is still in the right place.

          What error do you get in the browser when you try and reach the Duet?

          Are you able to ping the Duet IP address from your machine?

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          • Dillon Brownundefined
            Dillon Brown @Phaedrux
            last edited by

            @Phaedrux Screenshot 2023-05-10 at 4.53.27 PM.png Screenshot 2023-05-10 at 4.53.34 PM.png

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            • Dillon Brownundefined
              Dillon Brown @Phaedrux
              last edited by

              @Phaedrux Screenshot 2023-05-10 at 4.56.21 PM.png

              This is the error i get in the browser after typing in my IP address.

              I have a sprectrum router that automatically switches between 2.4 and 5ghz. I was able to get a spectrum agent to direct towards 2.4ghz for long enough for my printer to get connected to the wifi and stay connected.

              After typing in M552 S2 i get the message:
              Wifi is providing access point "my network", IP address "my IP"

              I enter the exact same IP address into my browser but neither safari nor chrome will load the page.

              I have also tried http://duettest.local/ and http://myprinter.local/

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              • Phaedruxundefined
                Phaedrux Moderator
                last edited by Phaedrux

                Your screenshot looks like it's trying to reach www.192738172 whatever ip address. That definitely won't work. Try http://192.168.1.100 or whatever your ip address is.

                Also, please try using the terminal to ping the ip address to see if your computer can even reach it on the network at all.

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                • Dillon Brownundefined
                  Dillon Brown @Phaedrux
                  last edited by

                  @Phaedrux Thanks for your patience. IP was entered correctly. How do I ping from the terminal? Is there a code? I sent M122 and the Ip address was the same

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                  • Phaedruxundefined
                    Phaedrux Moderator
                    last edited by

                    In the mac terminal, type ping 192.168.1.100 with your duet ip and press enter. Press control-C to stop it.

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                    • Dillon Brownundefined
                      Dillon Brown @Phaedrux
                      last edited by

                      @Phaedrux all i get back is "bad command: ping 192.168.x.x
                      ok"

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                      • Phaedruxundefined
                        Phaedrux Moderator @Dillon Brown
                        last edited by

                        @Dillon-Brown said in Help!! Didn’t find access point while trying to connect:

                        After typing in M552 S2 i get the message:
                        Wifi is providing access point "my network", IP address "my IP"

                        Did you mean M552 S1?

                        Are you trying to have the Duet create an access point that you connect to, or are you trying to connect the Duet to your existing wifi?

                        @Dillon-Brown said in Help!! Didn’t find access point while trying to connect:

                        all i get back is "bad command: ping 192.168.x.x

                        Where are you sending that command?

                        Do you have a mac or windows PC? That ping command needs to be sent from either the mac terminal program or the windows command prompt.

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                        • Dillon Brownundefined
                          Dillon Brown @Phaedrux
                          last edited by

                          @Phaedrux I use the app serial tools for Mac. I am able to get the solid blue led from the duet board to come on and serial tools command line responds that wifi module is providing access point "my network", and the correct IP address. Wifi is idle.

                          I just ran the ping command from the terminal app and it responded with (my ip address): 56 data bytes
                          and then request timeouts until i hit control c

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                          • Dillon Brownundefined
                            Dillon Brown @Phaedrux
                            last edited by

                            @Phaedrux Screenshot 2023-05-12 at 10.13.28 AM.png

                            After typing in http://192.168.x.x/

                            I have disabled firewall and proxies

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                            • Dillon Brownundefined
                              Dillon Brown @Phaedrux
                              last edited by

                              @Phaedrux in terminal i got these statistics after the ping command:

                              38 packets transmitted, 0 packets received, 100.0% packet loss

                              not sure what that means

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                              • Phaedruxundefined
                                Phaedrux Moderator
                                last edited by

                                It means it's not reachable from your computer.

                                @Phaedrux said in Help!! Didn’t find access point while trying to connect:

                                After typing in M552 S2 i get the message:
                                Wifi is providing access point "my network", IP address "my IP"

                                Did you mean M552 S1?

                                This is a very important question. It's the difference between your Duet creating a wifi network that you connect your computer to and the Duet connecting to your home wifi network.

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                                • Dillon Brownundefined
                                  Dillon Brown @Phaedrux
                                  last edited by

                                  @Phaedrux ahh Bummer. Yea i just ran M552 S1 and still get the dreaded M552 S1

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                                  • Phaedruxundefined
                                    Phaedrux Moderator
                                    last edited by

                                    Can you end M587 by itself and report back with what it says?

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                                    • Dillon Brownundefined
                                      Dillon Brown @Phaedrux
                                      last edited by

                                      @Phaedrux
                                      M587: Failed to retrieve network list
                                      ok
                                      Error retrieving Wifi status message: bad reply format version
                                      Wifi module is idle
                                      wifi reported error: no known networks found

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                                      • Phaedruxundefined
                                        Phaedrux Moderator
                                        last edited by

                                        Can you send M122 and copy and paste the full reply here?

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                                        • Dillon Brownundefined
                                          Dillon Brown @Phaedrux
                                          last edited by

                                          @Phaedrux trying to, but marked as spam

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                                          • Phaedruxundefined
                                            Phaedrux Moderator
                                            last edited by

                                            Give it a minute and try again.

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