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    DWC 3.4.5 gcode uploading via LAN error

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    • paul12345undefined
      paul12345
      last edited by

      Hello,

      once again I have encoutered simmilar obstacle.

      I have several machines on Duet 6HC, running firmware 3.4.5 (2022-11-30), and they were working perfectly until few days ago.
      They are connected via LAN, through a router and 3 switches.
      When I try to upload a gcode (20-170MB large) it loses connection and tries to reconnect.
      This happens on all our machines.
      We tried diffrent browsers (Firefox, Brave) and 3 diffrent computers (Win10, Mint and Win7).
      On Win7 via wifi 2.4gh it works completly normally and fine.
      Just via LAN, I can't upload any gcode. It seems like a software / network issue.
      Please find one of my M122 below, but I don't think it could be of any help...

      I know my sd card could be faster, but... it just worked fine a few days ago?

      M122
      === Diagnostics ===
      RepRapFirmware for Duet 3 MB6HC version 3.4.5 (2022-11-30 19:35:23) running on Duet 3 MB6HC v1.01 (standalone mode)
      Board ID: 08DJM-9P63L-DJMSS-6JTDJ-3SN6T-9SHMB
      Used output buffers: 3 of 40 (40 max)
      === RTOS ===
      Static ram: 152760
      Dynamic ram: 96920 of which 0 recycled
      Never used RAM 97296, free system stack 114 words
      Tasks: NETWORK(ready,29.2%,194) ETHERNET(notifyWait,0.3%,392) HEAT(notifyWait,0.0%,322) Move(notifyWait,0.0%,245) CanReceiv(notifyWait,0.0%,772) CanSender(notifyWait,0.0%,326) CanClock(delaying,0.0%,339) TMC(notifyWait,8.1%,57) MAIN(running,62.2%,1101) IDLE(ready,0.1%,30), total 100.0%
      Owned mutexes:
      === Platform ===
      Last reset 341:58:26 ago, cause: power up
      Last software reset details not available
      Error status: 0x04
      Aux0 errors 0,0,0
      Step timer max interval 153
      MCU temperature: min 57.5, current 58.4, max 59.0
      Supply voltage: min 23.7, current 23.8, max 23.9, under voltage events: 0, over voltage events: 0, power good: yes
      12V rail voltage: min 12.2, current 12.2, max 12.3, under voltage events: 0
      Heap OK, handles allocated/used 99/1, heap memory allocated/used/recyclable 2048/230/184, gc cycles 0
      Events: 0 queued, 0 completed
      Driver 0: standstill, SG min n/a, mspos 408, reads 24600, writes 0 timeouts 0
      Driver 1: standstill, SG min n/a, mspos 584, reads 24600, writes 0 timeouts 0
      Driver 2: standstill, SG min n/a, mspos 1000, reads 24600, writes 0 timeouts 0
      Driver 3: standstill, SG min n/a, mspos 8, reads 24599, writes 0 timeouts 0
      Driver 4: standstill, SG min n/a, mspos 8, reads 24599, writes 0 timeouts 0
      Driver 5: standstill, SG min n/a, mspos 520, reads 24599, writes 0 timeouts 0
      Date/time: 2023-08-18 20:38:02
      Slowest loop: 378.93ms; fastest: 0.05ms
      === Storage ===
      Free file entries: 9
      SD card 0 detected, interface speed: 25.0MBytes/sec
      SD card longest read time 3.4ms, write time 119.7ms, max retries 0
      === Move ===
      DMs created 125, segments created 35, maxWait 0ms, bed compensation in use: mesh, comp offset 0.000
      === MainDDARing ===
      Scheduled moves 73077, completed 73077, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
      === AuxDDARing ===
      Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
      === Heat ===
      Bed heaters 0 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamber heaters -1 -1 -1 -1, ordering errs 0
      Heater 1 is on, I-accum = 0.0
      === GCodes ===
      Segments left: 0
      Movement lock held by null
      HTTP is idle in state(s) 0
      Telnet is idle in state(s) 0
      File is idle in state(s) 0
      USB is idle in state(s) 0
      Aux is idle in state(s) 0
      Trigger is idle in state(s) 0
      Queue is idle in state(s) 0
      LCD is idle in state(s) 0
      SBC is idle in state(s) 0
      Daemon is idle in state(s) 0
      Aux2 is idle in state(s) 0
      Autopause is idle in state(s) 0
      Code queue is empty
      === CAN ===
      Messages queued 14673, received 32605, lost 0, boc 0
      Longest wait 0ms for reply type 0, peak Tx sync delay 263, free buffers 50 (min 50), ts 8152/8152/0
      Tx timeouts 0,0,0,0,0,0
      === Network ===
      Slowest loop: 2739.99ms; fastest: 0.03ms
      Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
      HTTP sessions: 1 of 8
      = Ethernet =
      State: active
      Error counts: 0 0 0 0 0 0
      Socket states: 5 2 2 2 2 0 0 0
      === Multicast handler ===
      Responder is inactive, messages received 0, responses 0

      Best Regards,
      Paul

      Phaedruxundefined 1 Reply Last reply Reply Quote 0
      • Phaedruxundefined
        Phaedrux Moderator @paul12345
        last edited by

        @paul12345 said in DWC 3.4.5 gcode uploading via LAN error:

        it loses connection and tries to reconnect.

        What exactly do you see when this happens? Is there an error message?

        Are you familiar with Wireshark? Could you capture a trace while uploading a file that fails?

        Z-Bot CoreXY Build | Thingiverse Profile

        paul12345undefined 1 Reply Last reply Reply Quote 0
        • paul12345undefined
          paul12345 @Phaedrux
          last edited by paul12345

          @Phaedrux

          thanks for a quick answer
          The error message is "Could not complete action because the connection has been terminated"
          Im not familiar with WS, but after a quick look at tutorials, I manage to export filtered package.
          It's 32MB so I've put it on external server : LINK

          1 Reply Last reply Reply Quote 0
          • Phaedruxundefined
            Phaedrux Moderator
            last edited by Phaedrux

            One other thing you can try in the meantime is update to 3.4.6.
            And if possible, try a new SD card. It may be failing. At the very least, have a backup of your config files.

            Z-Bot CoreXY Build | Thingiverse Profile

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            • paul12345undefined
              paul12345
              last edited by

              I don't think that 10 microsd cards could failed at once. But thanks for suggestion.

              1 Reply Last reply Reply Quote 0
              • Phaedruxundefined
                Phaedrux Moderator
                last edited by

                We've reviewed the wireshark capture and would like to see if the problem is still present on 3.4.6

                Z-Bot CoreXY Build | Thingiverse Profile

                paul12345undefined 1 Reply Last reply Reply Quote 0
                • paul12345undefined
                  paul12345 @Phaedrux
                  last edited by

                  Dear @Phaedrux,
                  I've just updated firmware on one Duet3D and there is no change.

                  1 Reply Last reply Reply Quote 0
                  • Phaedruxundefined
                    Phaedrux Moderator
                    last edited by

                    Are you able to test 3.5 RC1?

                    Z-Bot CoreXY Build | Thingiverse Profile

                    paul12345undefined 1 Reply Last reply Reply Quote 0
                    • paul12345undefined
                      paul12345 @Phaedrux
                      last edited by

                      @Phaedrux I did it and there is still no change. I think it is on the side of our network, perhaps router.
                      However on the 3.4.6 the computer with Win7 couldn't even start the upload, it was just freezing on 0%.
                      The 3.5 RC1 works perfectly on Win7 comp, thank you 🙂

                      I also get "Error in start-up file macro line 47: Response timeout: CAN addr 121 req type 6057, RID=5" on few occasions, but TB works fine.

                      Phaedruxundefined 1 Reply Last reply Reply Quote 0
                      • Phaedruxundefined
                        Phaedrux Moderator @paul12345
                        last edited by

                        @paul12345 said in DWC 3.4.5 gcode uploading via LAN error:

                        I also get "Error in start-up file macro line 47: Response timeout: CAN addr 121 req type 6057, RID=5" on few occasions, but TB works fine.

                        If you don't already have a G4 S5 delay near the start of your config.g you should add one to give all boards time to startup before the configuration is executed.

                        Z-Bot CoreXY Build | Thingiverse Profile

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