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Question: Cannot connect via DWC while print is paused (Duet 2)

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  • undefined
    wieman01
    last edited by wieman01 21 Sept 2023, 14:11

    Hello,

    We face a strange issue whenever we pause one of the prints or when the printer pauses having run out of filament. As soon as we reset the machine or press "Continue" the wifi connection works fine.

    We run the firmware version 3.4.5 on a Duet 2 with an external antenna.

    Is that by design or am I missing something?

    undefined 1 Reply Last reply 22 Sept 2023, 11:23 Reply Quote 0
    • undefined
      Phaedrux Moderator
      last edited by 21 Sept 2023, 20:16

      Are you able to ping the Duet IP address when the print is paused?

      Z-Bot CoreXY Build | Thingiverse Profile

      undefined 1 Reply Last reply 22 Sept 2023, 10:28 Reply Quote 1
      • undefined
        wieman01 @Phaedrux
        last edited by 22 Sept 2023, 10:28

        @Phaedrux

        Yes, I can ping the Duet's ip address, I get a response. DWC also tries to connect, but the connection drops constantly.

        1 Reply Last reply Reply Quote 0
        • undefined
          dc42 administrators @wieman01
          last edited by 22 Sept 2023, 11:23

          @wieman01 please share the contents of your pause.g file.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

          undefined 1 Reply Last reply 22 Sept 2023, 12:09 Reply Quote 1
          • undefined
            wieman01 @dc42
            last edited by 22 Sept 2023, 12:09

            @dc42 said in Question: Cannot connect via DWC while print is paused (Duet 2):

            @wieman01 please share the contents of your pause.g file.

            Thank you. These are the contents:

            G91 ; relative positioning
            G1 Z20 F360 ; lift Z by 10mm

            When I checked the file I noticed I had filed the contents under "Pause.g" with a capital letter. I changed it to "pause.g" and ta-da... I can connect with no problems.

            So sorry for having bothered you, but apparently this discussion was necessary. 😊

            Thank you both!

            undefined 1 Reply Last reply 22 Sept 2023, 19:52 Reply Quote 1
            • undefined
              dc42 administrators @wieman01
              last edited by 22 Sept 2023, 19:52

              @wieman01 I'm guessing that you are running a Duet with attached SBC ?

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

              undefined 2 Replies Last reply 23 Sept 2023, 16:30 Reply Quote 1
              • undefined
                wieman01 @dc42
                last edited by wieman01 23 Sept 2023, 16:30

                @dc42 said in Question: Cannot connect via DWC while print is paused (Duet 2):

                @wieman01 I'm guessing that you are running a Duet with attached SBC ?

                I am running 7 Duet 2's in combination with Duex 5's on 24V. No SBC attached. May I ask why you would ask?

                The setup is perfect for us, however, next year we'll get a few Duet 3's to see how we can further scale our printers.

                1 Reply Last reply Reply Quote 0
                • undefined
                  wieman01 @dc42
                  last edited by 26 Sept 2023, 10:56

                  @dc42

                  I just noticed that the issues has returned. I was a little premature in hoping the issue had gone... I renamed "Pause.g" to "pause.g" but to no avail it appears.

                  Any other clue that would come to your mind?

                  1 Reply Last reply Reply Quote 0
                  • undefined Phaedrux marked this topic as a question 26 Sept 2023, 17:49
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