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    Strateo IDEX 420 usb detection error

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    Duet Hardware and wiring
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    • armisundefined
      armis
      last edited by

      Hello, i have encountered error, where i cannot access usb flash drive or x/y offset cameras on my IDEX420. It is using Duet 3 MB6HC 3.4.0. I have to adjust x and y offset with onboard camera, but it is not possible, because i cannot access onboard camera.20240122_152317.jpg

      droftartsundefined 1 Reply Last reply Reply Quote 0
      • droftartsundefined
        droftarts administrators @armis
        last edited by

        @armis I think you will need to contact the manufacturer to resolve this: https://en.emotion-tech.com/strateo3d-idex420-3d-printer

        Ian

        Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

        armisundefined 1 Reply Last reply Reply Quote 0
        • armisundefined
          armis @droftarts
          last edited by

          @droftarts this sucks, because they are nonresponsive. I still havent received any information about onboard cameras

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          • oliofundefined
            oliof
            last edited by

            USB error -32 seems to be related to unstable or low power situation, other sites recommend adding a powered hub. If one is built into your printer, check that it still is powered.

            USB error -71 is likely an initialisation error as a result of the power fluctuation.

            Another suggestion I found elsewhere was to completely depower the system, remove the USB devices, reboot and try plugging them in one by one.

            I hope that helps.

            <>RatRig V-Minion Fly Super5Pro RRF<> V-Core 3.1 IDEX k*****r <> RatRig V-Minion SKR 2 Marlin<>

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