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    WiFi disconnect errors

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    • KeeganBundefined
      KeeganB
      last edited by

      Ok, so before updating to the latest RC firmwares, I was still running 1.20 beta 10 (I believe), but I did just put in a new router! This is the 3rd router I have tried using. This one is a Netgear Orbi mesh network with 1 base router and two satellites.

      I continued to get the frequent and random disconnects, BUT with this new router I can click connect in DWC and it has reconnected every single time. This is a huge improvement.

      I just updated to the latest RC firmwares, so now I will test some more.

      Artemis
      Rostock Max v2
      Orion

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      • KeeganBundefined
        KeeganB
        last edited by

        Artemis
        Rostock Max v2
        Orion

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        • KeeganBundefined
          KeeganB
          last edited by

          and now, even after a power cycle, DWC won't connect at all.

          EDIT: For some reason, after 2 power cycles the wifi module was just sitting idle. M552 S1 worked and it is connected (at least for now), but why wouldn't the M552 S1 in the config.g start the module on power up?

          Artemis
          Rostock Max v2
          Orion

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          • dc42undefined
            dc42 administrators
            last edited by

            There is something about the wifi module starting up when the firmware has just been changed from the old SDK to the new one, which seems to take a few resets to sort out.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • KeeganBundefined
              KeeganB
              last edited by

              Ok, thats good to hear. As a positive update, it has stayed connected with NO ISSUES since I manually started the module up. I also changed the channels on the router from what they were (neither were channel 1, or others that i have seen reported as possibly problematic).

              Everything seems to be going well right now. I will continue testing.

              Artemis
              Rostock Max v2
              Orion

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              • SputnikOC3dundefined
                SputnikOC3d
                last edited by

                this looks like the general thread for wifi disconnection issues … How do i get the wifi module on my board to turn back on ... and what causes it to shut down?

                Im mid print - it disconnected and wont connect now - waking up to an over nite print with a couple more hrs to go and no connectivity - No PanelDue

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                • FBGundefined
                  FBG
                  last edited by

                  Today i am having the same problems, WIFI disconnection… I must reload page a lot times until the wifi conect.
                  Somebody with the same problem?
                  I have 1.21 version

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                  • dc42undefined
                    dc42 administrators
                    last edited by

                    @SputnikOC3d:

                    this looks like the general thread for wifi disconnection issues … How do i get the wifi module on my board to turn back on ... and what causes it to shut down?

                    Im mid print - it disconnected and wont connect now - waking up to an over nite print with a couple more hrs to go and no connectivity - No PanelDue

                    I just replied to a similar question (yours?) in another thread.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • dc42undefined
                      dc42 administrators
                      last edited by

                      @FBG:

                      Today i am having the same problems, WIFI disconnection… I must reload page a lot times until the wifi conect.
                      Somebody with the same problem?
                      I have 1.21 version

                      See https://duet3d.dozuki.com/Wiki/WiFi_disconnections_and_AJAX_timeout_errors if you haven't already.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • FBGundefined
                        FBG
                        last edited by

                        I think than my problem i this:
                        READ: WiFi signal strength -73dBm, reconnections 0, sleep mode modem

                        I will search the threat where you talk about the external antena, but i am worry if i broken doing this

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                        • dc42undefined
                          dc42 administrators
                          last edited by

                          I agree, you need a better signal strength. There is a section on improving wifi signal strength at the end of the wiki page on improving wifi signal strength. An extra WiFi repeater in the room where the printer is may be the simplest option, and a repeater only costs about £20-£25.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • xepherysundefined
                            xepherys
                            last edited by

                            I've been running into disconnect errors since I started using a Duet several months back. I've upgraded it (the issue has persisted through versions) and am currently running:

                            Firmware Electronics: Duet WiFi 1.02 or later + DueX5
                            Firmware Version: 2.01(RTOS) (2018-07-26b2)
                            WiFi Server Version: 1.21
                            Web Interface Version: 1.21.2-dc42

                            My signal is good (-47dBm), have no issues with other devices disconnecting (save for one IoT device that is far away from my router and disconnects expectedly), and have perused the troubleshooting steps in the other thread. It seems to generally disconnect after running commands in the console from the PanelDue, though it happens from time to time without that. I've never seen it lose WiFi during a print, only when idle. Time doesn't appear to be a factor - sometimes it drops out after 5-10 minutes from a power up, sometimes it's good and online for a day or two at a time.

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                            • dc42undefined
                              dc42 administrators
                              last edited by

                              When it disconnects, are you able to reconnect DWC, or not?

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

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