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    USB connection failed

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    Duet Hardware and wiring
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    • Urbaundefined
      Urba
      last edited by

      I have a Duet3D wifi, I'm still at the first establishment. Could connect with the web interface already, and make adjustments. The wifi connection always breaks off. The distance to the router is about 2 meters.
      I have a 24V power supply. Wanted the device to perform Duet3d via USB again, I plugged in the USB cable, I wanted to connect via USB with the Duet3D. When I wanted to make the connection, the Duet3d has started to flash about every 4 seconds a flash. I immediately pulled out the plug, then it smelled of burned electronics. Visually, I can not see any harm. Now I get no connection to the Duet3D not via USB or via wifi.
      In the device manager of Windows, the Duet3D is no longer recognized.
      Can you help me?

      T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
      • T3P3Tonyundefined
        T3P3Tony administrators @Urba
        last edited by

        @urba its sounds like something in the wiring had caused the wrong voltage to get to the wrong place on the duet board.

        initially you setup the duet using USB and got WIFI working correct?

        Once that was working you then powered the Duet by 24V?

        While the duet was connected to 24V you plugged in USB and something flashed (what?)

        With the Duet connected to USB and nothing else (no endstops, or anything else plugged in other than the USB cable) and you press the erase button does the Duet show up as a "bossa programming port" or "unknown device"?

        www.duet3d.com

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        • Urbaundefined
          Urba
          last edited by

          Thank you for your quick reply.
          Yes, I have set up the Duet with USB the WIFI has worked.

          Then I operated it with 24V. Everything worked fine, I could drive with the axles, switch the heating on and off, the end stops have already worked.

          Only the WIFI had broken off, had to reconnect again and again.

          I did not see exactly what was flashed, turned it off because of fear of destroying it. I know this is not exactly helpful information for you.

          I've now removed all the cables after your tip and only plugged in the USB cable, pressed the erase button.

          In the device manager of Windows, no new device is displayed, nothing new is displayed. Have already used another USB cable and another USB port.

          The 3V, LED and the LED between the reset button and the USB connector are on, the 3.3V LED is off!
          0_1530363851939_DSC_0003-min.JPG

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          • Urbaundefined
            Urba
            last edited by

            No one has an idea that can help me, would be great

            1 Reply Last reply Reply Quote 0
            • dc42undefined
              dc42 administrators
              last edited by

              It looks like the 3.3V supply is not present. Are any of the ICs or the WiFi module on the Duet getting hot?

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

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              • Urbaundefined
                Urba
                last edited by

                No, nothing gets hot.

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                • dc42undefined
                  dc42 administrators
                  last edited by

                  Have you disconnected everything from the Duet except USB?

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                  • Urbaundefined
                    Urba
                    last edited by

                    Yes, I have everything except USB disconnected from the Duet.

                    1 Reply Last reply Reply Quote 0
                    • dc42undefined
                      dc42 administrators
                      last edited by

                      In that case we would need to examine your board to see what is wrong with it and whether it can be repaired economically.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • Urbaundefined
                        Urba
                        last edited by

                        Ok, where should i send the board?

                        1 Reply Last reply Reply Quote 0
                        • dc42undefined
                          dc42 administrators
                          last edited by

                          Please make a warranty claim from whoever you purchased the Duet from. If you purchased it direct from duet3d.com then see https://www.duet3d.com/warranty.

                          Also see the notes about USB ground loops at https://duet3d.dozuki.com/Wiki/USB_ground_loops.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

                          1 Reply Last reply Reply Quote 0
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