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    USB connection failed

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    Duet Hardware and wiring
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    • T3P3Tonyundefined
      T3P3Tony administrators @Urba
      last edited by

      @urba its sounds like something in the wiring had caused the wrong voltage to get to the wrong place on the duet board.

      initially you setup the duet using USB and got WIFI working correct?

      Once that was working you then powered the Duet by 24V?

      While the duet was connected to 24V you plugged in USB and something flashed (what?)

      With the Duet connected to USB and nothing else (no endstops, or anything else plugged in other than the USB cable) and you press the erase button does the Duet show up as a "bossa programming port" or "unknown device"?

      www.duet3d.com

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      • Urbaundefined
        Urba
        last edited by

        Thank you for your quick reply.
        Yes, I have set up the Duet with USB the WIFI has worked.

        Then I operated it with 24V. Everything worked fine, I could drive with the axles, switch the heating on and off, the end stops have already worked.

        Only the WIFI had broken off, had to reconnect again and again.

        I did not see exactly what was flashed, turned it off because of fear of destroying it. I know this is not exactly helpful information for you.

        I've now removed all the cables after your tip and only plugged in the USB cable, pressed the erase button.

        In the device manager of Windows, no new device is displayed, nothing new is displayed. Have already used another USB cable and another USB port.

        The 3V, LED and the LED between the reset button and the USB connector are on, the 3.3V LED is off!
        0_1530363851939_DSC_0003-min.JPG

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        • Urbaundefined
          Urba
          last edited by

          No one has an idea that can help me, would be great

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          • dc42undefined
            dc42 administrators
            last edited by

            It looks like the 3.3V supply is not present. Are any of the ICs or the WiFi module on the Duet getting hot?

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • Urbaundefined
              Urba
              last edited by

              No, nothing gets hot.

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              • dc42undefined
                dc42 administrators
                last edited by

                Have you disconnected everything from the Duet except USB?

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • Urbaundefined
                  Urba
                  last edited by

                  Yes, I have everything except USB disconnected from the Duet.

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                  • dc42undefined
                    dc42 administrators
                    last edited by

                    In that case we would need to examine your board to see what is wrong with it and whether it can be repaired economically.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • Urbaundefined
                      Urba
                      last edited by

                      Ok, where should i send the board?

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                      • dc42undefined
                        dc42 administrators
                        last edited by

                        Please make a warranty claim from whoever you purchased the Duet from. If you purchased it direct from duet3d.com then see https://www.duet3d.com/warranty.

                        Also see the notes about USB ground loops at https://duet3d.dozuki.com/Wiki/USB_ground_loops.

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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