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    Issues Connecting from Windows 10 Laptop

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    • InSanityundefined
      InSanity
      last edited by

      @Dougal1957:

      Apple do use Safari as you say but there are versions of both Chrome and FF for the Mac OS (Suspect same is also true for IoS devices).

      Doug

      Yes, however Chrome and FF still end up using the Safari rendering engine on the back side. Yep it's that messed up. This is on IOS devices at least, can't speak about the Mac OS.

      Jeff

      Duet WiFi Powered FFCP with E3D legends hotend system. BLTouch grid leveling.

      1 Reply Last reply Reply Quote 0
      • T0A0Cundefined
        T0A0C
        last edited by

        @(In)Sanity:

        I'll assume your printer has been connected to your local WiFi and has an IP and that the IP is sitting on the same network as the laptop via the same access points and routers, etc ?

        Same issue with different browsers ?

        Have you tried turning off windows firewall for a moment ?

        Jeff

        Hi Jeff,

        Yeah the Duet can talk to Pronterface no issue. Has been enabled and added to the WiFi. Like I say I can then get to the web interface on my phone and old laptop just not on the newest laptop I have and as far as I can tell the only difference is the windows version.

        Same issue with both Firefox and Chrome, Firewall and defender both off and still get nothing. The page hangs and will sometimes load the duet name on the tab but the page stays blank.

        Thanks

        Tom

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        • InSanityundefined
          InSanity
          last edited by

          What firmware version are you running on the Duet WiFi? I would start by upgrading the WiFi Server, Web interface firmware and RepRap firmware. Use one of your working machines to do this.

          CTRL + F5 is a hard browser reload which might also do something…but might not.

          Jeff

          Duet WiFi Powered FFCP with E3D legends hotend system. BLTouch grid leveling.

          1 Reply Last reply Reply Quote 0
          • T0A0Cundefined
            T0A0C
            last edited by

            @(In)Sanity:

            What firmware version are you running on the Duet WiFi? I would start by upgrading the WiFi Server, Web interface firmware and RepRap firmware. Use one of your working machines to do this.

            CTRL + F5 is a hard browser reload which might also do something…but might not.

            Jeff

            should have mentioned, Already done all. firmware was on 1.15b. Now on 1.17b and have done the server to 1.03. I'm pretty sure its something on the windows side.

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            • InSanityundefined
              InSanity
              last edited by

              I would look at stuff like ad blockers, AV software, Browser plug in's..etc. Perhaps even something that came with the machine.

              Jeff

              Duet WiFi Powered FFCP with E3D legends hotend system. BLTouch grid leveling.

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              • dc42undefined
                dc42 administrators
                last edited by

                Try using Chrome and press control-shift-J to open the debugging console. Then enter the Duet IP address in the address bar and check for error messages in that console.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • T0A0Cundefined
                  T0A0C
                  last edited by

                  @dc42:

                  Try using Chrome and press control-shift-J to open the debugging console. Then enter the Duet IP address in the address bar and check for error messages in that console.

                  I have had a go, I don't know if this means anything much but this is what is returned:

                  M35 html,chromewebdata:6SW registered
                  newtab-serviceworker.js:1 Service Worker termination by a timeout timer was canceled because DevTools is attached.
                  Navigated to data:text/html,chromewebdata
                  http://192.168.6.234/:1 GET http://192.168.6.234/ net::ERR_CONNECTION_RESET

                  allenmarshundefined 1 Reply Last reply Reply Quote 0
                  • dc42undefined
                    dc42 administrators
                    last edited by

                    Try pinging the IP address of the Duet, both with the Duet powered up (should always succeed, with a round trip time of under a millisecond), and with the Duet powered down (should always fail).

                    That's an unusual IP address. What sort of network do you have? If you have a PC connected via USB, do you get any messages on it when you try to load the web interface?

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                    1 Reply Last reply Reply Quote 0
                    • T0A0Cundefined
                      T0A0C
                      last edited by

                      @dc42:

                      Try pinging the IP address of the Duet, both with the Duet powered up (should always succeed, with a round trip time of under a millisecond), and with the Duet powered down (should always fail).

                      That's an unusual IP address. What sort of network do you have? If you have a PC connected via USB, do you get any messages on it when you try to load the web interface?

                      Ping is fine it averages 3ms over a minute. Its nothing special just a non-standard subnet. I'm sure the Duet itself is fine I can see it in the DHCP table and connect from other devices just not on this machine. I will get a PCAP done and take a look to see if there's anything suspicious going on.

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                      • allenmarshundefined
                        allenmarsh @T0A0C
                        last edited by

                        @t0a0c said in Issues Connecting from Windows 10 Laptop:

                        I have had a go, I don't know if this means anything much but this is what is returned:
                        M35 html,chromewebdata:6SW registered
                        newtab-serviceworker.js:1 Service Worker termination by a timeout timer was canceled because DevTools is attached.
                        Navigated to data:text/html,chromewebdata
                        http://192.168.6.234/:1 GET http://192.168.6.234/ net::ERR_CONNECTION_RESET

                        The "data:text/html,chromewebdata" URL value (called kUnreachableWebDataURL in Chromium) is loaded whenever a URL fails to load in a frame (for example, via RenderFrameImpl::didFailProvisionalLoad and LoadNavigationErrorPage). The issue you explained is kind of a bug where Android WebView built on chromium fails to loads the page in question due unmapped ssl error.

                        1 Reply Last reply Reply Quote 1
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