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Duet Wifi heats Bed and Hotend from start

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Duet Hardware and wiring
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  • undefined
    dc42 administrators
    last edited by 1 Nov 2018, 09:04

    My guess is that you had a transient or short to the 5V or the 3.3V power rail, which damaged both U11 and the WiFi module. So I think you need to replace the WiFi module. The good news is that it's easier to solder than U11 because the pads are larger.

    The correct replacement part is ESP-12S, or ESP-07S (the S is important) if you want the version with external antenna. These are are readily available on eBay.

    Please note, the other component that is easily damaged by over-voltage on the 3.3V rail is the main processor. So I suggest you check first that the processor is not getting hot (slightly warm is normal) and the other functions of the Duet are working properly.

    From the photo, it looks like your Duet was revision 1.04, in which case it might still be under warranty.

    Duet WiFi hardware designer and firmware engineer
    Please do not ask me for Duet support via PM or email, use the forum
    http://www.escher3d.com, https://miscsolutions.wordpress.com

    undefined 1 Reply Last reply 1 Nov 2018, 11:06 Reply Quote 0
    • undefined
      sixfeetunder @dc42
      last edited by 1 Nov 2018, 11:06

      @dc42 thanks for your informative answer. the WiFi Was working before i tried my soldering skills on the U11, thats why i wanted to figure out what i might have damaged 🤕
      the Board is only 6 Weeks old thats why i asked the Internet Shop where i bought It if warranty is an option, but they refused. Do you think i should ask at the headquarters in uk?

      1 Reply Last reply Reply Quote 0
      • undefined
        dc42 administrators
        last edited by dc42 11 Jan 2018, 11:31 1 Nov 2018, 11:30

        If the internet shop was one of our official distributors (see the list at the bottom of https://www.duet3d.com/DuetWifi) then they would typically refer warranty enquiries to us, unless they had reason to believe that the Duet had been abused.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        1 Reply Last reply Reply Quote 0
        • undefined
          sixfeetunder
          last edited by 1 Nov 2018, 11:36

          they asked me to open this forum Post and After the First few posts they thought i damaged it myself, because the most likely reason was that i created a short.
          it would be really nice if i could get warranty because i didnt Do anything harmful to the Board (at least i dont know about something). Do you think i should try to contact your Support Directly?

          1 Reply Last reply Reply Quote 0
          • undefined
            dc42 administrators
            last edited by dc42 11 Jan 2018, 11:50 1 Nov 2018, 11:50

            I'll discuss this with my colleagues and we'll get back to you, probably by email.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            1 Reply Last reply Reply Quote 1
            • undefined
              sixfeetunder
              last edited by 1 Nov 2018, 13:28

              thank You!

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              • undefined
                sixfeetunder
                last edited by 5 Nov 2018, 16:18

                @dc42 i am maybe a bit impatient, but are there any news in this topic? 😇

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                • undefined
                  dc42 administrators
                  last edited by dc42 11 Jul 2018, 08:57 7 Nov 2018, 08:56

                  I'm sorry, one of my colleagues should have got back to you. I have chased them. We agreed the warranty replacement.

                  If you purchased directly from duet3d.com then you will need to complete the warranty form, see https://docs.google.com/forms/d/e/1FAIpQLSdyf6gGP_ncZachWi2HH7qx1kc5TE9WeEbz83VFBckm1JBXbQ/viewform.

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                  undefined 1 Reply Last reply 7 Nov 2018, 09:05 Reply Quote 0
                  • undefined
                    T3P3Tony administrators @dc42
                    last edited by 7 Nov 2018, 09:05

                    @sixfeetunder please email info@duet3d.com if you have filled in the warranty form already, if not please fill that in as David has linked

                    www.duet3d.com

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                    • undefined
                      sixfeetunder
                      last edited by sixfeetunder 11 Aug 2018, 18:45 7 Nov 2018, 16:23

                      this are great news. thanks! unfortunately i didnt buy it from duet3d directly, but from makerdise.com. how should i proceed under that circumstances? @T3P3Tony

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