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    Web interface - shutting down during printing

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    Duet Hardware and wiring
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    • Jan Doubravaundefined
      Jan Doubrava
      last edited by

      Sometimes, usually during prints longer than an hour, the web interface become unreachable. Printer is still running as it should. Wifi should be working, becouse status led is on. Wifi-Router says that board is conected. After router reboot, status led blinks, and the board connects, but web interface is still unreachable.

      Settings -> General -> Software Information
      Firmware Name: RepRapFirmware for Duet 2 WiFi/Ethernet
      Firmware Electronics: Duet WiFi 1.02 or later
      Firmware Version: 2.01(RTOS) (2018-07-26b2)
      WiFi Server Version: 1.21
      Web Interface Version: 1.22.3

      Is there a way to reboot the web interface, without rebooting the whole board? Does anyone having the same issue? it is very desirable to avoid updating, because of some custom app that we developed for this specific version of firmware.

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      • chrishammundefined
        chrishamm administrators
        last edited by

        You can reboot WiFi by creating and running a macro file that contains

        M552 S0
        M552 S1

        When the printer becomes unusable again, could you send the output of M122 from a USB connection?

        Duet software engineer

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        • Jan Doubravaundefined
          Jan Doubrava
          last edited by

          how do I run that macro when I can not connect to a web interface?
          "M122: Diagnose" surely I can.

          chrishammundefined 1 Reply Last reply Reply Quote 0
          • chrishammundefined
            chrishamm administrators @Jan Doubrava
            last edited by

            @jan-doubrava You could do this either via USB or register a trigger via M581 and use an external switch. Nevertheless it would be nicer to resolve this problem but I am not sure what exactly could be causing your problem. Unfortunately I cannot reproduce it with my printer. Perhaps an M122 dump will help.

            Duet software engineer

            1 Reply Last reply Reply Quote 0
            • gnydickundefined
              gnydick
              last edited by

              I've had this happen when rapidly clicking the baby-step button

              1 Reply Last reply Reply Quote 1
              • dc42undefined
                dc42 administrators
                last edited by

                @Jan-Doubrava, have you tried pressing F5 to reload the web interface?

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

                gnydickundefined 1 Reply Last reply Reply Quote 0
                • atfphotoundefined
                  atfphoto
                  last edited by

                  This may be totally unrelated but I was having the same problem with the Ethernet port disappearing during long prints. Usually after the first hour or so.

                  Turns out my motor and motor cables were not grounded. After I installed shielded cabling, the problem has never reappeared. Even with 23 hour prints I haven't had the problem return.

                  Could be static.

                  Monolith Delta Kossel - 1800mm x 700mm - Duet 3D Ethernet

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                  • gnydickundefined
                    gnydick @dc42
                    last edited by

                    @dc42 yes, and disconnected and reconnected the cable.

                    1 Reply Last reply Reply Quote 0
                    • Jan Doubravaundefined
                      Jan Doubrava
                      last edited by

                      update - issue not resolved
                      printer was not running since last time
                      today small 2h print, web interface is down
                      I canot connect with pronterface for M122
                      repetier host returns after connect atempt
                      16:04:11.737 : Ran out of output buffers at ../src/Networking/HttpResponder.cpp(950)

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                      • Jan Doubravaundefined
                        Jan Doubrava
                        last edited by

                        I suspect babystep button. testing if it is related

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                        • Jan Doubravaundefined
                          Jan Doubrava
                          last edited by

                          0_1543562927996_82e83774-caff-4dce-97f7-219f36f18d14-image.png

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                          • Jan Doubravaundefined
                            Jan Doubrava
                            last edited by

                            reloading did not help

                            1 Reply Last reply Reply Quote 0
                            • Jan Doubravaundefined
                              Jan Doubrava
                              last edited by

                              SENDING:M122
                              === Diagnostics ===
                              RepRapFirmware for Duet 2 WiFi/Ethernet version 2.01(RTOS) running on Duet WiFi 1.02 or later
                              Board ID: 08DDM-9FAM2-LW4S8-6JTDJ-3S06Q-TJZ7W
                              Used output buffers: 13 of 20 (20 max)
                              === RTOS ===
                              Static ram: 28476
                              Dynamic ram: 97124 of which 16 recycled
                              Exception stack ram used: 436
                              Never used ram: 5020
                              Tasks: NETWORK(ready,328) HEAT(blocked,1240) MAIN(running,544)
                              Owned mutexes:
                              === Platform ===
                              Last reset 09:34:43 ago, cause: software
                              Last software reset at 2018-11-29 22:56, reason: User, spinning module GCodes, available RAM 5036 bytes (slot 3)
                              Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                              Error status: 4
                              [ERROR] Error status: 4

                              Free file entries: 10
                              SD card 0 detected, interface speed: 20.0MBytes/sec
                              SD card longest block write time: 15.8ms, max retries 0
                              MCU temperature: min 29.7, current 31.5, max 33.3
                              Supply voltage: min 1.9, current 24.3, max 24.5, under voltage events: 0, over voltage events: 0
                              Driver 0: standstill, SG min/max 0/194
                              Driver 1: standstill, SG min/max 0/185
                              Driver 2: standstill, SG min/max 0/195
                              Driver 3: standstill, SG min/max 0/1023
                              Driver 4: standstill, SG min/max not available
                              Date/time: 2018-11-30 08:31:24
                              Slowest loop: 92.72ms; fastest: 0.07ms
                              === Move ===
                              Hiccups: 0, StepErrors: 0, LaErrors: 0, FreeDm: 240, MinFreeDm: 120, MaxWait: 1518588ms, Underruns: 0, 0
                              Scheduled moves: 0, completed moves: 0
                              Bed compensation in use: none
                              Bed probe heights: 0.079 -0.050 -0.032 -0.084 0.055
                              === Heat ===
                              Bed heaters = 3 -1 -1 -1, chamberHeaters = 2 -1
                              Heater 1 is on, I-accum = 0.6
                              Heater 3 is on, I-accum = 0.1
                              === GCodes ===
                              Segments left: 0
                              Stack records: 2 allocated, 0 in use
                              Movement lock held by null
                              http is idle in state(s) 0
                              telnet is idle in state(s) 0
                              file is idle in state(s) 0
                              serial is ready with "M122" in state(s) 0
                              aux is idle in state(s) 0
                              daemon is idle in state(s) 0
                              queue is idle in state(s) 0
                              autopause is idle in state(s) 0
                              Code queue is empty.
                              === Network ===
                              Slowest loop: 89.10ms; fastest: 0.01ms

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                              • Jan Doubravaundefined
                                Jan Doubrava
                                last edited by Jan Doubrava

                                SENDING:M552 S0
                                WiFi module is idle

                                SENDING:M552 S1
                                WiFi module is connected to access point TRILAB24G, IP address 192.168.1.223

                                SENDING:M122
                                === Diagnostics ===
                                RepRapFirmware for Duet 2 WiFi/Ethernet version 2.01(RTOS) running on Duet WiFi 1.02 or later
                                Board ID: 08DDM-9FAM2-LW4S8-6JTDJ-3S06Q-TJZ7W
                                Used output buffers: 14 of 20 (20 max)
                                === RTOS ===
                                Static ram: 28476
                                Dynamic ram: 97124 of which 16 recycled
                                Exception stack ram used: 436
                                Never used ram: 5020
                                Tasks: NETWORK(ready,328) HEAT(blocked,1240) MAIN(running,544)
                                Owned mutexes:
                                === Platform ===
                                Last reset 09:38:09 ago, cause: software
                                Last software reset at 2018-11-29 22:56, reason: User, spinning module GCodes, available RAM 5036 bytes (slot 3)
                                Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                                Error status: 4
                                [ERROR] Error status: 4

                                Free file entries: 10
                                SD card 0 detected, interface speed: 20.0MBytes/sec
                                SD card longest block write time: 0.0ms, max retries 0
                                MCU temperature: min 31.4, current 31.7, max 32.0
                                Supply voltage: min 24.2, current 24.3, max 24.5, under voltage events: 0, over voltage events: 0
                                Driver 0: standstill, SG min/max not available
                                Driver 1: standstill, SG min/max not available
                                Driver 2: standstill, SG min/max not available
                                Driver 3: standstill, SG min/max not available
                                Driver 4: standstill, SG min/max not available
                                Date/time: 2018-11-30 08:34:51
                                Slowest loop: 0.89ms; fastest: 0.08ms
                                === Move ===
                                Hiccups: 0, StepErrors: 0, LaErrors: 0, FreeDm: 240, MinFreeDm: 240, MaxWait: 0ms, Underruns: 0, 0
                                Scheduled moves: 0, completed moves: 0
                                Bed compensation in use: none
                                Bed probe heights: 0.079 -0.050 -0.032 -0.084 0.055
                                === Heat ===
                                Bed heaters = 3 -1 -1 -1, chamberHeaters = 2 -1
                                Heater 1 is on, I-accum = 0.6
                                Heater 3 is on, I-accum = 0.1
                                === GCodes ===
                                Segments left: 0
                                Stack records: 2 allocated, 0 in use
                                Movement lock held by null
                                http is idle in state(s) 0
                                telnet is idle in state(s)

                                Still not working

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                                • dc42undefined
                                  dc42 administrators
                                  last edited by dc42

                                  Is it still giving that "JSON error: unexpected token" message when you try to reload DWC, or was that a one-off message?

                                  Duet WiFi hardware designer and firmware engineer
                                  Please do not ask me for Duet support via PM or email, use the forum
                                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                                  Jan Doubravaundefined 1 Reply Last reply Reply Quote 0
                                  • Jan Doubravaundefined
                                    Jan Doubrava @dc42
                                    last edited by

                                    @dc42 yes, only M999 helped

                                    1 Reply Last reply Reply Quote 0
                                    • dc42undefined
                                      dc42 administrators
                                      last edited by

                                      Next time you get that JSON parse error message, please press F12 to get the developer console. It should display the complete unparsable JSON response. Please post that here.

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                                      1 Reply Last reply Reply Quote 0
                                      • Jan Doubravaundefined
                                        Jan Doubrava
                                        last edited by Jan Doubrava

                                        08:17:32.178 : Ran out of output buffers at ../src/Networking/HttpResponder.cpp(950)
                                        again 😞

                                        dc42undefined 1 Reply Last reply Reply Quote 0
                                        • Jan Doubravaundefined
                                          Jan Doubrava
                                          last edited by

                                          Is there a way to log info from web control into file? I need the info that has been lost douring the WC shutdown. (print time etc.)

                                          1 Reply Last reply Reply Quote 0
                                          • dc42undefined
                                            dc42 administrators
                                            last edited by

                                            The print time is already logged to file if you enable logging using M929.

                                            Duet WiFi hardware designer and firmware engineer
                                            Please do not ask me for Duet support via PM or email, use the forum
                                            http://www.escher3d.com, https://miscsolutions.wordpress.com

                                            1 Reply Last reply Reply Quote 0
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