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    Axis stop working....

    Scheduled Pinned Locked Moved
    Duet Hardware and wiring
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    • peirofundefined
      peirof
      last edited by

      Hi,

      the X-axis motor has stopped working ...

      the first thing I thought was that the engine had broken down, and I changed the connection of the X axis to the Y axis ... and, the engine works ....

      It seems a problem of the board, the motors that connect to the socket Z of Duet does not work.

      in the print that I made yesterday it worked ... and I have not changed anything, neither of software nor of hardware.

      What I can do? How can I verify that it is not fault of the Duet board?

      Thank you

      1 Reply Last reply Reply Quote 0
      • dc42undefined
        dc42 administrators
        last edited by

        What does the M122 report show as the status of that driver, after you have commanded it to move?

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        1 Reply Last reply Reply Quote 0
        • peirofundefined
          peirof
          last edited by peirof

          Results of M122

          M122
          === Diagnostics ===
          RepRapFirmware for Duet 2 WiFi/Ethernet version 2.02RC4(RTOS) running on Duet WiFi 1.02 or later
          Board ID: 08DGM-956GU-DJMSN-6J1DJ-3S86S-K9RBH
          Used output buffers: 1 of 20 (14 max)
          === RTOS ===
          Static ram: 27476
          Dynamic ram: 98612 of which 0 recycled
          Exception stack ram used: 328
          Never used ram: 4656
          Tasks: NETWORK(ready,328) HEAT(blocked,1232) MAIN(running,3580) IDLE(ready,200)
          Owned mutexes:
          === Platform ===
          Last reset 00:01:21 ago, cause: power up
          Last software reset at 2018-11-25 08:00, reason: User, spinning module GCodes, available RAM 4616 bytes (slot 3)
          Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x04417000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
          Error status: 0
          Free file entries: 10
          SD card 0 detected, interface speed: 20.0MBytes/sec
          SD card longest block write time: 0.0ms, max retries 0
          MCU temperature: min 28.1, current 31.1, max 31.2
          Supply voltage: min 24.3, current 24.5, max 24.6, under voltage events: 0, over voltage events: 0, power good: yes
          Driver 0: standstill, SG min/max not available
          Driver 1: standstill, SG min/max not available
          Driver 2: standstill, SG min/max not available
          Driver 3: standstill, SG min/max not available
          Driver 4: standstill, SG min/max not available
          Date/time: 2018-11-28 20:01:44
          Cache data hit count 287608583
          Slowest loop: 3.37ms; fastest: 0.07ms
          I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0
          === Move ===
          Hiccups: 0, StepErrors: 0, LaErrors: 0, FreeDm: 240, MinFreeDm: 240, MaxWait: 0ms, Underruns: 0, 0
          Scheduled moves: 0, completed moves: 0
          Bed compensation in use: none
          Bed probe heights: 0.000 0.000 0.000 0.000 0.000
          === Heat ===
          Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
          === GCodes ===
          Segments left: 0
          Stack records: 2 allocated, 0 in use
          Movement lock held by null
          http is idle in state(s) 0
          telnet is idle in state(s) 0
          file is idle in state(s) 0
          serial is idle in state(s) 0
          aux is idle in state(s) 0
          daemon is idle in state(s) 0
          queue is idle in state(s) 0
          autopause is idle in state(s) 0
          Code queue is empty.
          === Network ===
          Slowest loop: 14.09ms; fastest: 0.00ms
          Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
          HTTP sessions: 2 of 8

          • WiFi -
            Network state is running
            WiFi module is connected to access point
            Failed messages: pending 0, notready 0, noresp 0
            WiFi firmware version 1.21
            WiFi MAC address 5c:cf:7f:76:73:23
            WiFi Vcc 3.33, reset reason Turned on by main processor
            WiFi flash size 4194304, free heap 15048
            WiFi IP address 192.168.1.200
            WiFi signal strength -36dBm, reconnections 0, sleep mode modem
            Socket states: 0 0 0 0 0 0 0 0

          I cant see nothing about this driver.... how i have to do? i have to home and after M122?

          dc42undefined 1 Reply Last reply Reply Quote 0
          • dc42undefined
            dc42 administrators @peirof
            last edited by

            @peirof said in Axis stop working....:

            Driver 0: standstill, SG min/max not available
            Driver 1: standstill, SG min/max not available
            Driver 2: standstill, SG min/max not available
            Driver 3: standstill, SG min/max not available
            Driver 4: standstill, SG min/max not available

            That indicates that you have not moved any axes since you powered up the Duet or you last ran M122, whichever is later. My request was:

            What does the M122 report show as the status of that driver, after you have commanded it to move?

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            1 Reply Last reply Reply Quote 0
            • peirofundefined
              peirof
              last edited by

              hi,

              i have do what do you say.... and news:

              M122 AFTER POWER ON AND HOMING:

              M122
              === Diagnostics ===
              RepRapFirmware for Duet 2 WiFi/Ethernet version 2.02RC4(RTOS) running on Duet WiFi 1.02 or later
              Board ID: 08DGM-956GU-DJMSN-6J1DJ-3S86S-K9RBH
              Used output buffers: 1 of 20 (7 max)
              === RTOS ===
              Static ram: 27476
              Dynamic ram: 98612 of which 0 recycled
              Exception stack ram used: 344
              Never used ram: 4640
              Tasks: NETWORK(ready,400) HEAT(blocked,1232) MAIN(running,3524) IDLE(ready,200)
              Owned mutexes:
              === Platform ===
              Last reset 00:02:47 ago, cause: power up
              Last software reset at 2018-11-25 08:00, reason: User, spinning module GCodes, available RAM 4616 bytes (slot 3)
              Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x04417000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
              Error status: 0
              Free file entries: 10
              SD card 0 detected, interface speed: 20.0MBytes/sec
              SD card longest block write time: 0.0ms, max retries 0
              MCU temperature: min 21.8, current 28.0, max 28.1
              Supply voltage: min 24.2, current 24.5, max 24.7, under voltage events: 0, over voltage events: 0, power good: yes
              Driver 0: standstill, SG min/max not available
              Driver 1: standstill, SG min/max not available
              Driver 2: standstill, SG min/max not available
              Driver 3: standstill, SG min/max not available
              Driver 4: standstill, SG min/max not available
              Date/time: 2018-11-29 07:42:02
              Cache data hit count 600795165
              Slowest loop: 3.16ms; fastest: 0.07ms
              I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0
              === Move ===
              Hiccups: 0, StepErrors: 0, LaErrors: 0, FreeDm: 240, MinFreeDm: 234, MaxWait: 129453ms, Underruns: 0, 0
              Scheduled moves: 5, completed moves: 5
              Bed compensation in use: none
              Bed probe heights: 0.000 0.000 0.000 0.000 0.000
              === Heat ===
              Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
              === GCodes ===
              Segments left: 0
              Stack records: 2 allocated, 0 in use
              Movement lock held by null
              http is idle in state(s) 0
              telnet is idle in state(s) 0
              file is idle in state(s) 0
              serial is idle in state(s) 0
              aux is idle in state(s) 0
              daemon is idle in state(s) 0
              queue is idle in state(s) 0
              autopause is idle in state(s) 0
              Code queue is empty.
              === Network ===
              Slowest loop: 14.11ms; fastest: 0.00ms
              Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
              HTTP sessions: 1 of 8

              • WiFi -
                Network state is running
                WiFi module is connected to access point
                Failed messages: pending 0, notready 0, noresp 0
                WiFi firmware version 1.21
                WiFi MAC address 5c:cf:7f:76:73:23
                WiFi Vcc 3.33, reset reason Turned on by main processor
                WiFi flash size 4194304, free heap 15048
                WiFi IP address 192.168.1.200
                WiFi signal strength -34dBm, reconnections 0, sleep mode modem
                Socket states: 0 0 0 0 0 0 0 0

              i haved manual move the axis near end stops, and X axis NOT move up, to endstps, but moves down and after down... seems how only moves down... maybe axis endstops its triggered??

              and... second test... after homing, i have comisioned Duet Z move... and this motors works.... but only to a limit....

              1 Reply Last reply Reply Quote 0
              • peirofundefined
                peirof
                last edited by peirof

                NEWSSSSSSSSSSSSSSSSSSSSSS, FIND IT, THINK....

                GGRRRPSSS I HATE WIRES

                0_1543476732138_cameringo_20181129_075213.jpg

                1 Reply Last reply Reply Quote 0
                • MikeBundefined
                  MikeB
                  last edited by

                  i have the same issue. and it doesn't show any movement but i hit homing. z axis just buzzed a very long time. i wanted to hit reset but new i would lose data so i let it go. i did try turn off motors during and nothing stopped it. feeling so frustrated and alone!

                  1 Reply Last reply Reply Quote 0
                  • MikeBundefined
                    MikeB
                    last edited by

                    10:41:45 AM
                    M122
                    === Diagnostics ===
                    RepRapFirmware for Duet 2 WiFi/Ethernet version 2.0(RTOS) running on Duet WiFi 1.02 or later
                    Board ID: 08DGM-9T6BU-FG3SN-6JKD8-3SD6S-9VZHD
                    Used output buffers: 3 of 20 (9 max)
                    === RTOS ===
                    Static ram: 28380
                    Dynamic ram: 95784 of which 0 recycled
                    Exception stack ram used: 348
                    Never used ram: 6560
                    Task NETWORK ready, free stack 460
                    Task HEAT blocked, free stack 1256
                    Task MAIN running, free stack 3624
                    === Platform ===
                    Last reset 00:04:55 ago, cause: software
                    Last software reset at 2018-12-09 10:36, reason: User, spinning module GCodes, available RAM 6560 bytes (slot 0)
                    Software reset code 0x0003 HFSR 0x00000000, CFSR 0x00000000, ICSR 0x0441f000, BFAR 0xe000ed38, SP 0xffffffff
                    Error status: 0
                    Free file entries: 10
                    SD card 0 detected, interface speed: 20.0MBytes/sec
                    SD card longest block write time: 0.0ms
                    MCU temperature: min 33.4, current 33.7, max 34.2
                    Supply voltage: min 24.1, current 24.2, max 24.4, under voltage events: 0, over voltage events: 0
                    Driver 0: standstill, SG min/max 0/196
                    Driver 1: standstill, SG min/max 0/0
                    Driver 2: standstill, SG min/max 0/45
                    Driver 3: standstill, SG min/max not available
                    Driver 4: standstill, SG min/max not available
                    Date/time: 2018-12-09 10:41:44
                    Slowest loop: 4.75ms; fastest: 0.07ms
                    === Move ===
                    Hiccups: 0, StepErrors: 0, LaErrors: 0, FreeDm: 240, MinFreeDm 236, MaxWait: 204372ms, Underruns: 0, 0
                    Scheduled moves: 14, completed moves: 14
                    Bed compensation in use: none
                    Bed probe heights: 0.000 0.000 0.000 0.000 0.000
                    === Heat ===
                    Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
                    === GCodes ===
                    Segments left: 0
                    Stack records: 1 allocated, 0 in use
                    Movement lock held by null
                    http is idle in state(s) 0
                    telnet is idle in state(s) 0
                    file is idle in state(s) 0
                    serial is idle in state(s) 0
                    aux is idle in state(s) 0
                    daemon is idle in state(s) 0
                    queue is idle in state(s) 0
                    autopause is idle in state(s) 0
                    Code queue is empty.
                    === Network ===
                    Slowest loop: 14.22ms; fastest: 0.01ms
                    Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
                    HTTP sessions: 1 of 8

                    • WiFi -
                      Network state is running
                      WiFi module is connected to access point
                      Failed messages: pending 0, notready 0, noresp 0
                      WiFi firmware version 1.21
                      WiFi MAC address 84:f3:eb:41:d5:02
                      WiFi Vcc 3.42, reset reason Turned on by main processor
                      WiFi flash size 4194304, free heap 17112
                      WiFi IP address 10.0.0.2
                      WiFi signal strength -41dBm, reconnections 0, sleep mode modem
                      Socket states: 0 0 0 0 0 0 0 0
                      === Expansion ===
                    1 Reply Last reply Reply Quote 0
                    • MikeBundefined
                      MikeB
                      last edited by

                      z axes just humming like not enough current.
                      this was working perfect for weeks.
                      i just dont understand.

                      dc42undefined 1 Reply Last reply Reply Quote 0
                      • peirofundefined
                        peirof
                        last edited by

                        have you tried to connect the stepper not working to another axis?

                        1 Reply Last reply Reply Quote 0
                        • dc42undefined
                          dc42 administrators @MikeB
                          last edited by

                          @mikeb said in Axis stop working....:

                          z axes just humming like not enough current.
                          this was working perfect for weeks.
                          i just dont understand.

                          The most likely reason is a bad crimp connection in that motor cable. A failed driver chip is another possibility.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

                          1 Reply Last reply Reply Quote 0
                          • MikeBundefined
                            MikeB
                            last edited by

                            i will ohm out the wires and try to use different axis driver. thank you for response! thank you

                            1 Reply Last reply Reply Quote 0
                            • MikeBundefined
                              MikeB
                              last edited by

                              ok i hooked up two spare motors and what happened was both are buzzing but one turned as normal and other was back and forth couple of steps. think check crimps one one not turning as normal.

                              1 Reply Last reply Reply Quote 0
                              • Catalin_ROundefined
                                Catalin_RO
                                last edited by

                                As a side note to this issue, and any other issue that might be related!

                                I had a project in which we used huge amounts of connectors pretty much identical to the ones used on the Duet boards. It was not the first project, as I had very good previous experience with the same type of connectors. Some if the guys crimping the pins on the wires misplaced them in the crimping tool and they have squeezed the contact area way to much. We had to get the pins out of the plastic bodies and re-spring them for quite a few of the cables. The problems were random, so finding the actual cause was anything but simple!

                                Also, we saw that even "compatible", these connectors are not 100% identical between manufacturers, with slight variations in the latching dents and the actual pin shape. If all sourced from the same manufacturer, everything is OK. But this is a relatively low cost connector, though a pretty well designed one, so there are a lot of manufacturers and only few suppliers guarantee the manufacturer (go for big suppliers like Farnell, Mouser, DigiKey, TME in order to have guaranteed supplier, but avoid generic ones - like Multicomp for Farnell). I think on Duet the connectors are from Wurth!

                                1 Reply Last reply Reply Quote 1
                                • MikeBundefined
                                  MikeB
                                  last edited by

                                  im still using supplied ones from e3d.

                                  1 Reply Last reply Reply Quote 0
                                  • MikeBundefined
                                    MikeB
                                    last edited by

                                    update...i updated my firmware and that fixed my motor issue on z axes.
                                    but now i have no controle of my eo heater and the bed thermister is what both eo and bed are displaying. crazy

                                    MikeBundefined 1 Reply Last reply Reply Quote 0
                                    • MikeBundefined
                                      MikeB @MikeB
                                      last edited by

                                      @mikeb ALL FIXED NOW. i fixed numbering of heaters and thermisters. the configurator had it all messed up. never did that before. was same config as before. guess update changed something. THANKS FOR ALL HELP EVERYONE.

                                      1 Reply Last reply Reply Quote 0
                                      • MikeBundefined
                                        MikeB
                                        last edited by

                                        ok now z motors stuttering again. started in middle of a print! i just cant win

                                        MikeBundefined 1 Reply Last reply Reply Quote 0
                                        • MikeBundefined
                                          MikeB @MikeB
                                          last edited by

                                          @mikeb i figured out one of the motors has let the carriage get in a bind(one side 3/4 turn off). ?

                                          1 Reply Last reply Reply Quote 0
                                          • MikeBundefined
                                            MikeB
                                            last edited by

                                            think i will get e3d 2.0a stepper x1 and go overhead belt drive to remedy this. think im having motor issues. and i wont have to check that they are equal all time also(x2 z motors now). if anyone has a clue whats going on please tell me.

                                            1 Reply Last reply Reply Quote 0
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