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Printer starting to act odd after firmware update.

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  • undefined
    SpeedyDad
    last edited by SpeedyDad 1 Sept 2019, 18:29 9 Jan 2019, 17:55

    I just updated to 1.21 (yeah, I'm slow) and the printer did a half dozen prints just fine but all of the sudden, I'm having odd issues. First, after a long print finishes, instead of homing all axis, it homes just one axis and then stops. The PanelDue shows the temps going down as they should but the active temperature is still the printing temp. If you type in a temp, it shows that but as soon as you hit enter, it goes back to the old print temp. If you select the temp in the drop down menu, it will select that temp and stay there but the active temp keeps dropping.
    Also, every now and then, during the print, the motors get real loud (sounds like an alarm going off) and they start either doing real large random moves or they just keep repeating the same line in the print.

    Board going bad or did the firmware update maybe go wrong?

    Edit: The homing after print issue only seems to happen after longer prints. Shorter prints seem to home fine so far.

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    • undefined
      Phaedrux Moderator
      last edited by 9 Jan 2019, 18:36

      Can you post some more information? Like what board, firmware versions.

      Are PanelDue and DWC up to date as well?

      1.21 is pretty old at this point. It may be easier to just make sure everything is fully up to date.

      Z-Bot CoreXY Build | Thingiverse Profile

      undefined 1 Reply Last reply 9 Jan 2019, 21:03 Reply Quote 0
      • undefined
        SpeedyDad
        last edited by SpeedyDad 1 Sept 2019, 20:56 9 Jan 2019, 20:47

        Like I said above., firmware 1.21.1.21 for all 3. The board is a DuetWifi. PanelDue firmware could probably use an update but shouldn't be causing the homing issue or runaway motors.

        More info. I don't believe it is a slicing issue either. When the runaway motors issue occurs, I can run the same print again and the issue does not reoccur. Also, two files sliced with the same profiles. The shorter to print file seems to home after print fine, while the longer print one has the issue.

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        • undefined
          dc42 administrators @Phaedrux
          last edited by 9 Jan 2019, 21:03

          @phaedrux said in Printer starting to act odd after firmware update.:

          1.21 is pretty old at this point. It may be easier to just make sure everything is fully up to date.

          I agree, upgrade to 2.02 and which of those problems (if any) persist. Read the upgrade notes for the versions you skipped first.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • undefined
            SpeedyDad
            last edited by 9 Jan 2019, 21:06

            OK. I'll give that a shot.

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            • undefined
              SpeedyDad
              last edited by SpeedyDad 17 Jan 2019, 04:40

              I updated all the firmware. All seemed well until tonight. It was printing fine, then just stopped. I looked over and saw the wifi startup message. The DuetWifi had restarted itself. No console errors. Just a disconnect from the restart.

              Some additional history of this printer. I have 3 printers (soon to be 4) running DuetWifis. This one has had a history of layer shifting at random times. It has been mostly in the X and Y axis but I've also experienced it in the Z axis. It has also had issues where I touch the frame and odd things happen such as the screen just freezes or the printer freezes. I'm wondering if it is possible that static is building up in the printer causing the spurious errors. I live in AZ and static, especially during the winter, does build up easily due to the dry weather.

              None of my other printers have these issues.

              Thoughts?

              undefined undefined 2 Replies Last reply 17 Jan 2019, 05:44 Reply Quote 0
              • undefined
                Phaedrux Moderator @SpeedyDad
                last edited by 17 Jan 2019, 05:44

                @speedydad Is your frame grounded? Motors? Static build up could very well be an issue.

                Z-Bot CoreXY Build | Thingiverse Profile

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                • undefined
                  SpeedyDad
                  last edited by 17 Jan 2019, 06:44

                  It is not. I guess I could try running a wire from the power supply ground to the frame to see if it fixes these issues.

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                  • undefined
                    Phaedrux Moderator
                    last edited by 17 Jan 2019, 07:03

                    Not a bad idea for safety sake either.

                    Z-Bot CoreXY Build | Thingiverse Profile

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                    • undefined
                      dc42 administrators @SpeedyDad
                      last edited by 17 Jan 2019, 17:06

                      @speedydad said in Printer starting to act odd after firmware update.:

                      I updated all the firmware. All seemed well until tonight. It was printing fine, then just stopped. I looked over and saw the wifi startup message. The DuetWifi had restarted itself. No console errors. Just a disconnect from the restart.

                      If that happens again, run M122 immediately. Look at the "Last reset reason" in the report. If it was Software, post the Software Reset Data here. If it was Power Up, you probably had a power brownout.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                      undefined 1 Reply Last reply 18 Jan 2019, 04:50 Reply Quote 0
                      • undefined
                        SpeedyDad @dc42
                        last edited by 18 Jan 2019, 04:50

                        @dc42 said in Printer starting to act odd after firmware update.:

                        @speedydad said in Printer starting to act odd after firmware update.:

                        I updated all the firmware. All seemed well until tonight. It was printing fine, then just stopped. I looked over and saw the wifi startup message. The DuetWifi had restarted itself. No console errors. Just a disconnect from the restart.

                        If that happens again, run M122 immediately. Look at the "Last reset reason" in the report. If it was Software, post the Software Reset Data here. If it was Power Up, you probably had a power brownout.

                        I ran it just now and got:
                        Last software reset at 2019-01-16 21:11, reason: Hard fault, spinning module Platform, available RAM 6336 bytes (slot 0)
                        Software reset code 0x4030 HFSR 0x40000000 CFSR 0x00000400 ICSR 0x04427003 BFAR 0xe000ed38 SP 0x2001ffbc Task 0x4e49414d

                        that is about the time it reset. Not 100% sure that was it but pretty sure

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                        • undefined
                          dc42 administrators
                          last edited by 18 Jan 2019, 08:14

                          Yes, that's exactly the information I need if the problem happens again when you are using current firmware.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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