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    Duet Wifi upgrade to 1.19 failed and I cannot access my printer.

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    • Condensedcloudundefined
      Condensedcloud
      last edited by

      It says interactive Boss doesn't work on high DPI screens and I get this error: BOSSA cannot be opened because of a problem. Check with the developer to make sure BOSSA works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X.

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      • Phaedruxundefined
        Phaedrux Moderator
        last edited by

        Yeah take a step back. You don't need to use the command line.

        Get Bossa 1.8 from here: https://github.com/shumatech/BOSSA/releases/tag/1.8
        Install it to the applications folder.
        Run it. Security might complain, but open it anyway.
        Connect the duet to your computer, follow the erase procedure.
        Point Bossa 1.8 at the firmware file
        Select the Duet in the serial port drop down.
        Check the Erase all, lock, and boot from flash buttons,
        Then click Write and wait.

        Z-Bot CoreXY Build | Thingiverse Profile

        Dougal1957undefined 1 Reply Last reply Reply Quote 0
        • Phaedruxundefined
          Phaedrux Moderator
          last edited by

          I'm using Bossa 1.8 on my Retina display Macbook Pro right now, so it should work. 1.9 does not work for me but 1.8 does.

          Z-Bot CoreXY Build | Thingiverse Profile

          Condensedcloudundefined 1 Reply Last reply Reply Quote 0
          • Condensedcloudundefined
            Condensedcloud @Phaedrux
            last edited by

            @phaedrux well, I installed it. It opened up for a second but then when I went to click the port it closed itself and now whenever I try to open it, it just closes itself immediately without opening anything. Just pops up in the dock and disappears immediately. Tried reinstalling it and restarting my computer.

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            • Phaedruxundefined
              Phaedrux Moderator
              last edited by

              What version of OSX?

              If you go into Settings > Security & Privacy to you see a warning at the bottom saying it was blocked from starting?

              Z-Bot CoreXY Build | Thingiverse Profile

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              • Condensedcloudundefined
                Condensedcloud
                last edited by

                el capitan 10.11.6 it's an old AF macbook pro. no security blocks

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                • Phaedruxundefined
                  Phaedrux Moderator
                  last edited by

                  Alright, that may be an issue.

                  Is there any way you can get a Windows PC to update from?

                  Z-Bot CoreXY Build | Thingiverse Profile

                  Condensedcloudundefined 1 Reply Last reply Reply Quote 0
                  • Phaedruxundefined
                    Phaedrux Moderator
                    last edited by

                    If you want to pursue the command line option this would help you find the port of the duet: https://learn.adafruit.com/welcome-to-circuitpython/advanced-serial-console-on-mac-and-linux

                    ls /dev/tty.*

                    Z-Bot CoreXY Build | Thingiverse Profile

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                    • Condensedcloudundefined
                      Condensedcloud @Phaedrux
                      last edited by Condensedcloud

                      @phaedrux I do not have access to a windows computer, I also just tried Bossa on a different macbook running High Sierra 10.13.6 and had the same problem. Do I need to track down a windows computer? I might be able to figure something out over the course of the next week.

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                      • Condensedcloudundefined
                        Condensedcloud
                        last edited by

                        Bossac isn't allowing me to put it in the Bin folder for 1.19 and 1.18 says the file is damaged and I need to eject installer so this command line terminal situation also does not seem to be panning out

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                        • dc42undefined
                          dc42 administrators @Condensedcloud
                          last edited by dc42

                          @condensedcloud said in Duet Wifi upgrade to 1.19 failed and I cannot access my printer.:

                          @phaedrux said in Duet Wifi upgrade to 1.19 failed and I cannot access my printer.:

                          https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware

                          thank you for the response but now I am receiving this error:

                          M997 S0
                          SENDING:M997 S0
                          [ERROR] Can't read from printer (disconnected?) (OS Error 6): Device not configured
                          [ERROR] Can't write to printer (disconnected?) (SerialException): write failed: [Errno 6] Device not configured

                          That is expected while the firmware is being upgraded. Leave it 30 seconds and you will be able to reconnect again.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

                          Condensedcloudundefined 1 Reply Last reply Reply Quote 0
                          • Condensedcloudundefined
                            Condensedcloud @dc42
                            last edited by Condensedcloud

                            @dc42 Ok so it appears the Firmware is now on : RepRapFirmware for Duet 2 WiFi/Ethernet FIRMWARE_VERSION: 2.02(RTOS) ELECTRONICS: Duet WiFi 1.0 or 1.01 FIRMWARE_DATE: 2018-12-24b1 I then sent the M997 S1 command which completed successfully. I then disconnected my printer and ran a LAN SCAN to try and find an IP address to connect to the web interface and nothing popped up.

                            dc42undefined 1 Reply Last reply Reply Quote 0
                            • dc42undefined
                              dc42 administrators @Condensedcloud
                              last edited by

                              @condensedcloud, you need to set up your access point details again because your previous firmware was pre-1.19. See the Getting Connected pages on the wiki.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

                              Condensedcloudundefined 1 Reply Last reply Reply Quote 0
                              • Condensedcloudundefined
                                Condensedcloud @dc42
                                last edited by Condensedcloud

                                @dc42 thank you, it appears I am getting closer. I got to step 9 in the instructions and when attempting to connect to the IP address in the chrome browser I get this message:

                                "Your Duet rejected the HTTP request: page not found
                                Check that the SD card is mounted and has the correct files in its /www folder"

                                I haven't messed with any of the files in its /www folder ... Should I?

                                Phaedruxundefined 1 Reply Last reply Reply Quote 0
                                • Dougal1957undefined
                                  Dougal1957 @Phaedrux
                                  last edited by

                                  @phaedrux I think I am doing something wrong as I can't get bossa to install on my IMAC it won't let me drag bossac and bossash into the BIN Directory.

                                  Do you have any tips on how to do this?

                                  Thanks Doug

                                  Phaedruxundefined 1 Reply Last reply Reply Quote 0
                                  • Phaedruxundefined
                                    Phaedrux Moderator @Dougal1957
                                    last edited by

                                    @dougal1957 said in Duet Wifi upgrade to 1.19 failed and I cannot access my printer.:

                                    @phaedrux I think I am doing something wrong as I can't get bossa to install on my IMAC it won't let me drag bossac and bossash into the BIN Directory.

                                    Do you have any tips on how to do this?

                                    Thanks Doug

                                    https://apple.stackexchange.com/questions/208478/how-do-i-disable-system-integrity-protection-sip-aka-rootless-on-macos-os-x

                                    It's a bit of a pain.

                                    Z-Bot CoreXY Build | Thingiverse Profile

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                                    • Phaedruxundefined
                                      Phaedrux Moderator @Condensedcloud
                                      last edited by

                                      @condensedcloud said in Duet Wifi upgrade to 1.19 failed and I cannot access my printer.:

                                      @dc42 thank you, it appears I am getting closer. I got to step 9 in the instructions and when attempting to connect to the IP address in the chrome browser I get this message:

                                      "Your Duet rejected the HTTP request: page not found
                                      Check that the SD card is mounted and has the correct files in its /www folder"

                                      I haven't messed with any of the files in its /www folder ... Should I?

                                      You can extract the Duet web control zip file into the /www folder.

                                      Z-Bot CoreXY Build | Thingiverse Profile

                                      Condensedcloudundefined 1 Reply Last reply Reply Quote 0
                                      • Dougal1957undefined
                                        Dougal1957 @Phaedrux
                                        last edited by Dougal1957

                                        @phaedrux

                                        Thankyou very much for that info that has got it to install however if I attempt to open Bossa from the launchpad or even from finder it goes into the system tray but doesn't seem to do anything.

                                        Is it supposed to open a guy or does it just enable boss command line?

                                        TIA

                                        Doug

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                                        • Condensedcloudundefined
                                          Condensedcloud @Phaedrux
                                          last edited by

                                          @phaedrux extracted the duetwebcontrol-1.22.6 into the www/ folder (it was previously version vr. 1.19 which I deleted) after following the Getting Connected Steps again I came up with the same result:

                                          Your Duet rejected the HTTP request: page not found
                                          Check that the SD card is mounted and has the correct files in its /www folder

                                          Dougal1957undefined 1 Reply Last reply Reply Quote 0
                                          • Dougal1957undefined
                                            Dougal1957 @Condensedcloud
                                            last edited by

                                            @condensedcloud How did you send the M587 command to the Duet to set up the WiFi credentials ie what terminal software did you use?

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