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    Duet Wifi upgrade to 1.19 failed and I cannot access my printer.

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    • Phaedruxundefined
      Phaedrux Moderator
      last edited by

      Move on to Fallback #3

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      • Condensedcloudundefined
        Condensedcloud @Phaedrux
        last edited by

        @phaedrux It says I need a windows or linux PC... Does that mean a Mac will not work?

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        • Phaedruxundefined
          Phaedrux Moderator
          last edited by

          If you read down further there is an alternative for Mac

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          • Condensedcloudundefined
            Condensedcloud @Phaedrux
            last edited by

            @phaedrux thank you I will try this, just to check though, will this procedure erase the firmware for my specific printer? and if so how would I back that up?

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            • Phaedruxundefined
              Phaedrux Moderator
              last edited by

              If you mean the configuration files, I don't think it will wipe the SD card, but I think it's always a good idea to make a backup of the card before doing anything like this. Just put the card in your computer and copy the folders over.

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              • Condensedcloudundefined
                Condensedcloud @Phaedrux
                last edited by Condensedcloud

                @phaedrux so it says i need to do this: bossac --port=COMxx -b -U -e -w -v path\DuetWiFiFirmware.bin -R
                Replace COMxx in the above by the COM port number (e.g. COM3) and replace path\DuetWiFiFirmware.bin to the path and name of the firmware file to install but as far as I know Macs doesn't use COM port numbers? Sorry I have no idea what I am doing and this is very frustrating and I appreciate you helping me out.

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                • Phaedruxundefined
                  Phaedrux Moderator
                  last edited by

                  If you got Bossa 1.8 you should be able to use the GUI application and won't need the command line,

                  If you use the interactive version, you must check boxes Erase all, Lock, and Boot from Flash before pressing Write.

                  The Duet should show up in the Serial Port drop down menu after clicking the refresh button in Bossa 1.8. What it's called exactly varies, but if it's the only thing you have plugged into USB there shouldn't be a lot of choices.

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                  • Condensedcloudundefined
                    Condensedcloud @Condensedcloud
                    last edited by

                    also when I open this 'Bosac' in terminal it just shows me this:
                    Last login: Thu Feb 7 22:47:56 on ttys000
                    Benjamins-MacBook-Pro:~ condensedcloud$ /Volumes/BOSSA/bossac ; exit;
                    bossac: you must specify at least one option
                    Try 'bossac -h' or 'bossac --help' for more information
                    logout
                    Saving session...
                    ...copying shared history...
                    ...saving history...truncating history files...
                    ...completed.

                    [Process completed]
                    and then doesn't let me type anything

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                    • Condensedcloudundefined
                      Condensedcloud
                      last edited by

                      It says interactive Boss doesn't work on high DPI screens and I get this error: BOSSA cannot be opened because of a problem. Check with the developer to make sure BOSSA works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X.

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                      • Phaedruxundefined
                        Phaedrux Moderator
                        last edited by

                        Yeah take a step back. You don't need to use the command line.

                        Get Bossa 1.8 from here: https://github.com/shumatech/BOSSA/releases/tag/1.8
                        Install it to the applications folder.
                        Run it. Security might complain, but open it anyway.
                        Connect the duet to your computer, follow the erase procedure.
                        Point Bossa 1.8 at the firmware file
                        Select the Duet in the serial port drop down.
                        Check the Erase all, lock, and boot from flash buttons,
                        Then click Write and wait.

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                        • Phaedruxundefined
                          Phaedrux Moderator
                          last edited by

                          I'm using Bossa 1.8 on my Retina display Macbook Pro right now, so it should work. 1.9 does not work for me but 1.8 does.

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                          • Condensedcloudundefined
                            Condensedcloud @Phaedrux
                            last edited by

                            @phaedrux well, I installed it. It opened up for a second but then when I went to click the port it closed itself and now whenever I try to open it, it just closes itself immediately without opening anything. Just pops up in the dock and disappears immediately. Tried reinstalling it and restarting my computer.

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                            • Phaedruxundefined
                              Phaedrux Moderator
                              last edited by

                              What version of OSX?

                              If you go into Settings > Security & Privacy to you see a warning at the bottom saying it was blocked from starting?

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                              • Condensedcloudundefined
                                Condensedcloud
                                last edited by

                                el capitan 10.11.6 it's an old AF macbook pro. no security blocks

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                                • Phaedruxundefined
                                  Phaedrux Moderator
                                  last edited by

                                  Alright, that may be an issue.

                                  Is there any way you can get a Windows PC to update from?

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                                  • Phaedruxundefined
                                    Phaedrux Moderator
                                    last edited by

                                    If you want to pursue the command line option this would help you find the port of the duet: https://learn.adafruit.com/welcome-to-circuitpython/advanced-serial-console-on-mac-and-linux

                                    ls /dev/tty.*

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                                    • Condensedcloudundefined
                                      Condensedcloud @Phaedrux
                                      last edited by Condensedcloud

                                      @phaedrux I do not have access to a windows computer, I also just tried Bossa on a different macbook running High Sierra 10.13.6 and had the same problem. Do I need to track down a windows computer? I might be able to figure something out over the course of the next week.

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                                      • Condensedcloudundefined
                                        Condensedcloud
                                        last edited by

                                        Bossac isn't allowing me to put it in the Bin folder for 1.19 and 1.18 says the file is damaged and I need to eject installer so this command line terminal situation also does not seem to be panning out

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                                        • dc42undefined
                                          dc42 administrators @Condensedcloud
                                          last edited by dc42

                                          @condensedcloud said in Duet Wifi upgrade to 1.19 failed and I cannot access my printer.:

                                          @phaedrux said in Duet Wifi upgrade to 1.19 failed and I cannot access my printer.:

                                          https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware

                                          thank you for the response but now I am receiving this error:

                                          M997 S0
                                          SENDING:M997 S0
                                          [ERROR] Can't read from printer (disconnected?) (OS Error 6): Device not configured
                                          [ERROR] Can't write to printer (disconnected?) (SerialException): write failed: [Errno 6] Device not configured

                                          That is expected while the firmware is being upgraded. Leave it 30 seconds and you will be able to reconnect again.

                                          Duet WiFi hardware designer and firmware engineer
                                          Please do not ask me for Duet support via PM or email, use the forum
                                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                          • Condensedcloudundefined
                                            Condensedcloud @dc42
                                            last edited by Condensedcloud

                                            @dc42 Ok so it appears the Firmware is now on : RepRapFirmware for Duet 2 WiFi/Ethernet FIRMWARE_VERSION: 2.02(RTOS) ELECTRONICS: Duet WiFi 1.0 or 1.01 FIRMWARE_DATE: 2018-12-24b1 I then sent the M997 S1 command which completed successfully. I then disconnected my printer and ran a LAN SCAN to try and find an IP address to connect to the web interface and nothing popped up.

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