• Tags
  • Documentation
  • Order
  • Register
  • Login
Duet3D Logo Duet3D
  • Tags
  • Documentation
  • Order
  • Register
  • Login

Duet Wifi Repair Service

Scheduled Pinned Locked Moved
General Discussion
4
6
771
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • undefined
    PaulJSR
    last edited by 10 Jun 2019, 19:25

    Hello All,

    I have two duet wifi boards and a panel due that need repair. Can anyone suggest where I can send them.

    Best,

    Paul

    1 Reply Last reply Reply Quote 0
    • ?
      A Former User
      last edited by 10 Jun 2019, 19:43

      I'm sure it'll help if you provide a rough idea of where the boards are, and what kind of problems there are.

      If you know whats wrong, a descent phone repair shop should be able to replace parts, if you need troubleshooting thats a different ball game etc.

      1 Reply Last reply Reply Quote 0
      • undefined
        PaulJSR
        last edited by 10 Jun 2019, 22:00

        Thank you @bearer I am in Buffalo, NY.

        Neither of the boards have any physical damage as far as I can tell.

        Board 1: I moved my printer to a more stable table and I believe the panel due connection was loose when I reconnected it and then the board got really hot not even plugged in to power ( I read this means I have a problem with my processor?)

        My panel due is also damaged, it lights up a black screen but does not show anything.

        Board 2: Due to loose wires connectivity to the firmware became flakey and the fan and Z probe stopped working

        Best,

        Paul

        undefined 1 Reply Last reply 11 Jun 2019, 13:20 Reply Quote 0
        • undefined
          dc42 administrators
          last edited by 11 Jun 2019, 08:13

          Try sending a PM to forum user W3DRK.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

          1 Reply Last reply Reply Quote 0
          • undefined
            T3P3Tony administrators @PaulJSR
            last edited by 11 Jun 2019, 13:20

            @pauljsr have you.managed to get anywhere with diagnosing why your setup is damaging the Duets?

            www.duet3d.com

            1 Reply Last reply Reply Quote 0
            • undefined
              PaulJSR
              last edited by 11 Jun 2019, 17:53

              Thank you @dc42
              @T3P3Tony yes thankfully I have my machine up and running. It is a Tronxy X5ST 500x500x600mm with a titan aero, bl touch and of course a duet wifi. Lot of hours being that I am new to this but happy with the result.

              1 Reply Last reply Reply Quote 1
              2 out of 6
              • First post
                2/6
                Last post
              Unless otherwise noted, all forum content is licensed under CC-BY-SA