All stats display n/a when printing file

  • I'm using Cura 4.2.1 to slice my files. After uploading the gcode file to the printer via the Web Interface and starting the print, all of the layer statistics and time estimations within the "Job Status" section display n/a throughout the entire print. How can i enable those stats? Below are the versions that i'm running and i've attached a screenshot of the "Job Status" page. Thanks.

    Duet2 WiFi
    Firmware Electronics: Duet WiFi 1.02 or later
    Firmware Version: 2.04RC1 (2019-07-14b1)
    WiFi Server Version: 1.23
    Web Interface Version: 1.22.6


  • Moderator

    Can you post a sample gcode file that displays this issue so we can try to reproduce?

  • Sure, see attached. Thanks!


  • To further aid in the troubleshooting, I have printed files with both Chrome and FireFox using my MacBook Pro. Both provide the same result. Attached is a screenshot of a print that is currently on-going with no statistics... I noticed that the "Processing" progress bar above the statistics section is completely full, even though the 8 hour print just started. Isn't that bar supposed to increment throughout the printing process?

    0_1566138315258_Screen Shot 2019-08-18 at 9.19.46 AM.png

  • Hi there,
    I have a similar issue with Kisslicer 2.0.
    There is no problem when I slice with cura.

  • Thanks for posting the screenshot... I see that you get some statistics with Kisslicer. I don't get anything with Cura. I'm wondering whether or not I have a Java issue, or an issue with the version of the Duet2 WiFi Web Interface that i'm running. Do those statistics start when the "Processing gcode file" progress bar goes away? The progress bar doesn't go away for me. It's there throughout the entire print. Could you post a screenshot of your "Software Information" section under Settings > General? Also, which web browser are you using to access the web interface? Thanks!

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