Duet3D Logo

    Duet3D

    • Register
    • Login
    • Search
    • Categories
    • Tags
    • Documentation
    • Order

    Can't connect to Duet 2 Wifi via USB

    Duet Hardware and wiring
    6
    22
    237
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • mficken
      mficken last edited by

      Hi everyone, I am currently having a hard time connecting to my new Duet Wifi 2 over usb or DWC. Initially it connected normally and I was able to run some tests and upload new firmware. Later when I tried to connect, it was as if I had the wrong IP address, so I tried to connect via USB to see if it had changed. When I plugged the board in, nothing shows up in the device manager and I am unable to connect.alt text Also, Here is a picture of the lights that come on when connected via USB. It is hard to tell but the grean light does come on, but it is not bright and does flicker. Any help is appreciated.alt text

      1 Reply Last reply Reply Quote 0
      • Danal
        Danal last edited by

        Try it with VIN connected.

        Delta / Kossel printer fanatic

        1 Reply Last reply Reply Quote 0
        • A Former User
          A Former User last edited by

          I'd hold off on Vin and stick to https://duet3d.dozuki.com/Wiki/What_to_do_if_your_Duet_won't_respond

          mficken 1 Reply Last reply Reply Quote 0
          • dc42
            dc42 administrators last edited by

            Is anything on the Duet getting hot? Check in particular the main processor, SD card socket, WiFi module, and U2 (3.3V regulator).

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            A Former User mficken 3 Replies Last reply Reply Quote 0
            • A Former User
              A Former User @dc42 last edited by

              @dc42 said in Can't connect to Duet 2 Wifi via USB:

              Is anything on the Duet getting hot?

              I incorrectly assumed that would be part of the guide, should it be?

              dc42 1 Reply Last reply Reply Quote 0
              • dc42
                dc42 administrators @Guest last edited by dc42

                @bearer said in Can't connect to Duet 2 Wifi via USB:

                I incorrectly assumed that would be part of the guide, should it be?

                I don't think it is - and yes, it would be worth adding, especially in the case of the green LED not lighting up at all or flickering.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

                mficken 1 Reply Last reply Reply Quote 0
                • A Former User
                  A Former User last edited by

                  I checked after your comment, and it isn't. I didn't include it in my response, on the incorrect basis that it'd be covered by the guide - thus the suggestion to add it.

                  1 Reply Last reply Reply Quote 0
                  • Phaedrux
                    Phaedrux Moderator last edited by Phaedrux

                    @bearer @dc42 If it is hot, what would be the correct course of action? Weep? Let me know and I'll update the guide.

                    Z-Bot CoreXY Build | Thingiverse Profile

                    A Former User 1 Reply Last reply Reply Quote 0
                    • A Former User
                      A Former User @Phaedrux last edited by

                      @Phaedrux said in Can't connect to Duet 2 Wifi via USB:

                      @bearer @dc42 If it is hot, what would be the correct course of action? Let me know and I'll update the guide.

                      Unless its the SD card or the Ethernet module that can be removed its off to repairs as the part likely has an internal short and needs replacing.

                      1 Reply Last reply Reply Quote 0
                      • Phaedrux
                        Phaedrux Moderator last edited by

                        Alright, perhaps the best course of action at that point would be to come to the forum and seek further assistance.

                        Z-Bot CoreXY Build | Thingiverse Profile

                        A Former User 1 Reply Last reply Reply Quote 0
                        • mficken
                          mficken @Guest last edited by

                          Thank you @bearer I have tried just about everything on there with no luck.

                          A Former User 1 Reply Last reply Reply Quote 0
                          • A Former User
                            A Former User @mficken last edited by

                            @mficken and nothing is getting warm?

                            Get some high res pictures of the board and lets see if we can spot any damage.

                            1 Reply Last reply Reply Quote 0
                            • A Former User
                              A Former User @Phaedrux last edited by A Former User

                              @Phaedrux ☝ maybe adding that a picture would be helpfull if turning to the forum?

                              1 Reply Last reply Reply Quote 1
                              • mficken
                                mficken @dc42 last edited by

                                @dc42 Yes, I plugged it in and some parts got hot very quickly. Specifically something labeled U3 which got very hot after only a few minutes.

                                1 Reply Last reply Reply Quote 0
                                • A Former User
                                  A Former User last edited by

                                  Then make sure the get a close up that when you take a picture.

                                  1 Reply Last reply Reply Quote 0
                                  • mficken
                                    mficken last edited by

                                    This post is deleted!
                                    1 Reply Last reply Reply Quote 0
                                    • mficken
                                      mficken last edited by

                                      IMG_5352.jpg Here is a picture of the entire board as well as one close in on U3
                                      IMG_5351.jpg

                                      1 Reply Last reply Reply Quote 0
                                      • A Former User
                                        A Former User last edited by

                                        Looks like there might be something on U3, its usually easier to see though, if you see something clearer in different angles of light please update.
                                        a7ff0a3b-63a0-40be-923c-fb6f536e2992-image.png

                                        in any case its over to the duet people for now.

                                        mficken 1 Reply Last reply Reply Quote 0
                                        • mficken
                                          mficken @Guest last edited by

                                          @bearer I saw that, it is more visable at certian angles but it is hard to tell in those pictures. I took them on my phone but my camera is charging now so I will try to get a better angle after it is done.

                                          1 Reply Last reply Reply Quote 0
                                          • mficken
                                            mficken @dc42 last edited by

                                            @dc42 Here is another picture that may be higher quality but it is still difficult to see the mark on U3
                                            alt text

                                            1 Reply Last reply Reply Quote 0
                                            • mficken
                                              mficken @dc42 last edited by

                                              @dc42 The topic seems to have slowed down. I was wondering if you have a recommendation for next steps. Is there something else to try or should I file a warranty claim?

                                              droftarts 1 Reply Last reply Reply Quote 0
                                              • droftarts
                                                droftarts administrators @mficken last edited by

                                                @mficken Sorry no-one got back to you; the forum has been very busy lately, like people have got time on their hands or something!

                                                It looks like the 3.3V regulator U3 has failed (dim LED, things getting hot). I'm happy to approve a warranty replacement, assuming the board is less than 6 months old.

                                                Please contact the place you bought it from, and follow their warranty process. They will ask for evidence, so please supply them with a link to this forum thread. If you bought it direct from us, our warranty terms are here, and a link to the warranty form is at the bottom of the page: https://www.duet3d.com/warranty

                                                Ian

                                                Cartesian bed-slinger with Duet 3 Mini 5+ WiFi : RRP Fisher Delta v1 with Duet 2 Maestro : TronXY X5S with Duet 2 Wifi (in progress)

                                                1 Reply Last reply Reply Quote 0
                                                • First post
                                                  Last post
                                                Unless otherwise noted, all forum content is licensed under CC-BY-SA