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    Cancelling print problem

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    • monsterundefined
      monster
      last edited by

      Re: Starting a new print after canceling a print

      I have same problem.
      Start print > remember domething > Pause print > Cancel
      and I get red error - "pause before cancelling"
      And then it is in some kind of state of waiting or something...
      Time to time cycling through Emergency stop > reload web page helped.
      Then later it wasn't helping so Power Off / Power On
      Now even powering it off doesn't help!!!!
      It is in state of not taking any commands.
      Attachments below.
      Please note print is paused but error message tells that I still should do it!
      cancel.PNG
      This is after Power Off, reload web page (even close-open browser for WebUI)
      Sending direct command isn't possible either.
      Capture.PNG

      config.txt config.g
      stop.g
      cancel.g

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      • gtj0undefined
        gtj0
        last edited by

        RRF Version?
        DWC Version
        Using RRF 3 + SBC?
        DSF Version?

        monsterundefined 1 Reply Last reply Reply Quote 0
        • monsterundefined
          monster
          last edited by

          Moment ago same problem reproduced by starting print > Emergency Stop
          And after that same story - no command is taken.
          To get it out of that state I had power it off for several mins. If I do power off-on it still doesn't help.
          Seeing this question coming - board isn't hot.

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          • monsterundefined
            monster @gtj0
            last edited by

            @gtj0 said in Cancelling print problem:

            RRF Version?
            DWC Version
            Using RRF 3 + SBC?
            DSF Version?

            Wish you would say also where to get that info from 😄
            20200412_003853.jpg
            Capture.PNG

            Not sure what is SBC (sorry I'm new&dummy 😂 )
            Neither what is DSF?

            Using this controller with Pi 4

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            • monsterundefined
              monster
              last edited by

              I believe that now it was off for 10mins or even more. And after powering it on - still the same.

              P.S. I is there a more reliable way to cancel? I kinda hope that controller not died and hope to continue setting it up...

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              • gtj0undefined
                gtj0
                last edited by

                In the DWC, look under Settings, Machine Specific. You'll see the info under Electronics. You'll also see a link called Diagnostics. If you click it and paste the results here, it'll help a lot.

                When you say "power cycle" what are you power cycling? The Duet3 or the RPi, or both?

                I'd suggest you start with power cycling both to get back to a good place. Then start a print, pause, wait for the pause to actually complete, then pressing cancel and see if that helps.

                There is a bug with cancelling while the pause macro is still executing but I'm not sure what versions of software you're on.

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                • monsterundefined
                  monster @gtj0
                  last edited by

                  @gtj0 said in Cancelling print problem:

                  In the DWC, look under Settings, Machine Specific. You'll see the info under Electronics. You'll also see a link called Diagnostics. If you click it and paste the results here, it'll help a lot.

                  Electronics Diagnostics
                  Board: Duet 3 MB6HC (MB6HC)
                  DSF Version: 1.2.4.0
                  Firmware: RepRapFirmware for Duet 3 MB6HC v0.6 or 1.0 3.0 (2020-01-03b3)

                  When you say "power cycle" what are you power cycling? The Duet3 or the RPi, or both?

                  Both. I got 24V power supply which powers controller. Pi connected only via supplied wide wire bus.

                  I'd suggest you start with power cycling both to get back to a good place. Then start a print, pause, wait for the pause to actually complete, then pressing cancel and see if that helps.

                  There is a bug with cancelling while the pause macro is still executing but I'm not sure what versions of software you're on.

                  Seems that now after powering it on - it takes the commands again.

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                  • monsterundefined
                    monster
                    last edited by

                    I also just noticed that when Pause print pressed - pause.g isn't seem executed...

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