Cancelling print problem



  • Re: Starting a new print after canceling a print

    I have same problem.
    Start print > remember domething > Pause print > Cancel
    and I get red error - "pause before cancelling"
    And then it is in some kind of state of waiting or something...
    Time to time cycling through Emergency stop > reload web page helped.
    Then later it wasn't helping so Power Off / Power On
    Now even powering it off doesn't help!!!!
    It is in state of not taking any commands.
    Attachments below.
    Please note print is paused but error message tells that I still should do it!
    cancel.PNG
    This is after Power Off, reload web page (even close-open browser for WebUI)
    Sending direct command isn't possible either.
    Capture.PNG

    config.txt config.g
    stop.g
    cancel.g



  • RRF Version?
    DWC Version
    Using RRF 3 + SBC?
    DSF Version?



  • Moment ago same problem reproduced by starting print > Emergency Stop
    And after that same story - no command is taken.
    To get it out of that state I had power it off for several mins. If I do power off-on it still doesn't help.
    Seeing this question coming - board isn't hot.



  • @gtj0 said in Cancelling print problem:

    RRF Version?
    DWC Version
    Using RRF 3 + SBC?
    DSF Version?

    Wish you would say also where to get that info from 😄
    20200412_003853.jpg
    Capture.PNG

    Not sure what is SBC (sorry I'm new&dummy 😂 )
    Neither what is DSF?

    Using this controller with Pi 4



  • I believe that now it was off for 10mins or even more. And after powering it on - still the same.

    P.S. I is there a more reliable way to cancel? I kinda hope that controller not died and hope to continue setting it up...



  • In the DWC, look under Settings, Machine Specific. You'll see the info under Electronics. You'll also see a link called Diagnostics. If you click it and paste the results here, it'll help a lot.

    When you say "power cycle" what are you power cycling? The Duet3 or the RPi, or both?

    I'd suggest you start with power cycling both to get back to a good place. Then start a print, pause, wait for the pause to actually complete, then pressing cancel and see if that helps.

    There is a bug with cancelling while the pause macro is still executing but I'm not sure what versions of software you're on.



  • @gtj0 said in Cancelling print problem:

    In the DWC, look under Settings, Machine Specific. You'll see the info under Electronics. You'll also see a link called Diagnostics. If you click it and paste the results here, it'll help a lot.

    Electronics Diagnostics
    Board: Duet 3 MB6HC (MB6HC)
    DSF Version: 1.2.4.0
    Firmware: RepRapFirmware for Duet 3 MB6HC v0.6 or 1.0 3.0 (2020-01-03b3)

    When you say "power cycle" what are you power cycling? The Duet3 or the RPi, or both?

    Both. I got 24V power supply which powers controller. Pi connected only via supplied wide wire bus.

    I'd suggest you start with power cycling both to get back to a good place. Then start a print, pause, wait for the pause to actually complete, then pressing cancel and see if that helps.

    There is a bug with cancelling while the pause macro is still executing but I'm not sure what versions of software you're on.

    Seems that now after powering it on - it takes the commands again.



  • I also just noticed that when Pause print pressed - pause.g isn't seem executed...


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