Firmware update failure..
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@Helensdad said in Firmware update failure..:
completely blank now
Does it still receive power?
How is it wired to the duet? 4-wire or ribbon cable? -
@Helensdad said in Firmware update failure..:
@Helensdad Paneldue still won't work properly, completely blank now....
Try updating the PanelDue firmware through its USB port. You may need to disconnect the PanelDue from the Duet for the firmware update to succeed.
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@dc42 I have erased and reinstalled the firmware, I have been using the 4 wire cable for about 11 months, since I got it basically. I have just tried the ribbon cable with the same result. It lights up, all the buttons are there but don't have any effect. It I touch the card icon it says files on card 0. The settings tab works and I can invert, change colour scheme, contrast volume etc but it won't communicate with the Duet board. In the top right corner of the screen it says 'connecting' but it doesn't connect...
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@Helensdad said in Firmware update failure..:
The settings tab works
What firmware version does it show on the PanelDue settings tab?
It looks like the workbee firmware is based on RRF 2.02.
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@Phaedrux 1.24
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Have you ever updated the paneldue firmware? 1.24 is the latest released in April.
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@Phaedrux Yes, I updated it this afternoon via USB...
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Ah I see, and no change obviously.
I know you're using the oozenest releases, but could you try updating the firmware to the official 2.05.1 release just to see if there's a change.
https://github.com/Duet3D/RepRapFirmware/releases/download/2.05.1/Duet2Firmware-2.05.1.zip
Also, could you link to the oozenest info and releases? I did a quick googling but wasn't able to find anything.
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Here is the link to Ooznest firmware, I will trt the Duet firmware tomorrow, I have a job running now. All works ok from web interface, it even reads the card. It is just the Paneldue I have to sort now....
https://learn.ooznest.co.uk/Wiki/WorkBee_Firmware_Releases -
Normally I would suggest to replace the 4-wire cable with a new one, but you've already tried the ribbon cable option with the same result.
Which version of PanelDue is it? Which PanelDue firmware did you use to flash it? Perhaps there was a mismatch.
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@Helensdad said in Firmware update failure..:
after downloading the combined firmware.bin file, I tell it to update, it then drops the Wifi connection and reverts back to 1.0.3...
This part makes me think that the files might not be placed in the /sys folder or that there might be other files there or files not named correctly and so an older file is being used.
Can you provide a screenshot of the SD card directory structure?
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@Phaedrux said in Firmware update failure..:
Normally I would suggest to replace the 4-wire cable with a new one, but you've already tried the ribbon cable option with the same result.
Which version of PanelDue is it? Which PanelDue firmware did you use to flash it? Perhaps there was a mismatch. It is a Paneldue 7i and I used 1.24 for 7i downloaded from your repository...
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@Phaedrux said in Firmware update failure..:
@Helensdad said in Firmware update failure..:
after downloading the combined firmware.bin file, I tell it to update, it then drops the Wifi connection and reverts back to 1.0.3...
This part makes me think that the files might not be placed in the /sys folder or that there might be other files there or files not named correctly and so an older file is being used.
Can you provide a screenshot of the SD card directory structure?
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Ok, so your screen shot of the /sys folder shows the bin file is actually a
._file which is a metadata file used by MacOS and is normally hidden. So at some point there was a firmware bin file, but there isn't at the moment.I took a look at the workbee docs and I would try downloading the 1.0.7 full install zip, extracting it, and then trying to upload the combined firmware bin file to the /sys folder in DWC. It should detect it and update the firmware.
https://ooznest.co.uk/wp-content/uploads/2019/11/WorkBee-Firmware-v1.0.7.2-Full.zip
Maybe it helps, maybe not, but at least we can confirm that 1.0.7 installed correctly.
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@Phaedrux I have just connected the Paneldue to my Maestro board and get the same problem, when I look at the card contents, Paneldue says files on card 0, nothing works except foe settings....
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Alright, well that narrows it down to the PanelDue at least.
I would try updating the firmware on the PanelDue again. Redownload the correct file for the 7i and check the file size.
Hopefully it's just a case of a bad flash.
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I have uprated the firmware again and tried on Duet 2 WiFi and Duet Maestro to no avail. I even used a brand new good quality USB lead. I bought it on May 24th last year so out of warranty. Do you know if it is repairable?
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@Helensdad have a close look at the 4-wire cable. It’s possible there’s a poor contact, or wire pulled out of a crimp. If you have a multimeter, check resistance of each wire, should be less than 0.1ohm.
Ian
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Resistance all below 0.1 Ohm, I get the same problem with the 10 way ribbon cable as well...
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Just to clarify: the PanelDue screen lights up and shows all the buttons etc. but remains stuck at "Connecting" - yes?