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Firmware update failure..

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  • undefined
    Helensdad
    last edited by 2 Aug 2020, 15:11

    Hi, I have attempted to update my firmware from 1.0.3 to 1.0.7 and failed miserably, so much so that I can do nothing, I can't connect via USB, it is as if the SD card doesn't exist any more. If I check the card contents on my computer they are all there, I can read and write to the card but when it is plugged into the board and I try to check the contents using the paneldue, all it says is 'files on card 0'. The top right of the paneldue displays 'connecting', which I have never seen before. I have not formatted the card and it is using the FAT32 file system. I am at a loss now and hope I haven't trashed the entire board. I am using the board on a Workbee CNC machine and the firmware versions mentioned above are for the Duet WiFi/Workbee... Incidentally, if I switch on without the card plugged in, it still says 'files on card 0'Paneldue 2.jpg Paneldue 1.png

    undefined undefined 2 Replies Last reply 2 Aug 2020, 18:08 Reply Quote 0
    • ?
      A Former User
      last edited by 2 Aug 2020, 17:53

      @Helensdad said in Firmware update failure..:

      I have attempted to update my firmware from 1.0.3 to 1.0.7

      are those workbee version numbers?

      1 Reply Last reply Reply Quote 0
      • undefined
        droftarts administrators @Helensdad
        last edited by 2 Aug 2020, 18:08

        @Helensdad the PanelDue isn’t connecting. Are there any lights on on the Duet? See https://duet3d.dozuki.com/Wiki/What_to_do_if_your_Duet_won't_respond

        I think most likely you have erased the firmware and you’ll need to use Bossa to flash new firmware to it. See https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware#Section_Fallback_procedure_Num_3

        Ian

        Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

        undefined 1 Reply Last reply 2 Aug 2020, 22:15 Reply Quote 0
        • undefined
          Phaedrux Moderator @Helensdad
          last edited by 2 Aug 2020, 20:18

          @Helensdad said in Firmware update failure..:

          I have attempted to update my firmware from 1.0.3 to 1.0.7

          What exactly did you do to update?

          Z-Bot CoreXY Build | Thingiverse Profile

          undefined 1 Reply Last reply 2 Aug 2020, 22:13 Reply Quote 0
          • undefined
            Helensdad @Phaedrux
            last edited by 2 Aug 2020, 22:13

            @Phaedrux I followed Ooznests procedure. I sort of have it working now, I can connect via access point on my laptop, but after downloading the combined firmware.bin file, I tell it to update, it then drops the Wifi connection and reverts back to 1.0.3...

            undefined 1 Reply Last reply 4 Aug 2020, 20:50 Reply Quote 0
            • undefined
              Helensdad @droftarts
              last edited by 2 Aug 2020, 22:15

              @droftarts board lit up, works via wifi access point but not with Paneldue...

              1 Reply Last reply Reply Quote 0
              • undefined
                Phaedrux Moderator
                last edited by 2 Aug 2020, 22:16

                Please send M115 to get a firmware version. 1.0.3 and 1.0.7 must be oozenest provided files as they don't match the Duet RRF versions.

                Z-Bot CoreXY Build | Thingiverse Profile

                undefined 1 Reply Last reply 2 Aug 2020, 23:02 Reply Quote 0
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                  Helensdad @Phaedrux
                  last edited by 2 Aug 2020, 23:02

                  @Phaedrux yes, they are the Ooznest provided files for the Workbee CNC machine.

                  1 Reply Last reply Reply Quote 0
                  • undefined
                    Phaedrux Moderator
                    last edited by 3 Aug 2020, 22:11

                    Curious to see what M115 reports.

                    What firmware version is on the PanelDue? Can check in the settings page.

                    Z-Bot CoreXY Build | Thingiverse Profile

                    undefined 1 Reply Last reply 4 Aug 2020, 11:58 Reply Quote 0
                    • undefined
                      Helensdad @Phaedrux
                      last edited by 4 Aug 2020, 11:58

                      @Phaedrux yat reports version 2. 02, I think, june 2019. Not near machine or computer at moment...

                      undefined 1 Reply Last reply 4 Aug 2020, 12:00 Reply Quote 0
                      • undefined
                        Helensdad @Helensdad
                        last edited by 4 Aug 2020, 12:00

                        @Helensdad Paneldue still won't work properly, completely blank now....

                        undefined 1 Reply Last reply 4 Aug 2020, 17:48 Reply Quote 0
                        • undefined
                          Phaedrux Moderator
                          last edited by 4 Aug 2020, 17:21

                          @Helensdad said in Firmware update failure..:

                          completely blank now

                          Does it still receive power?
                          How is it wired to the duet? 4-wire or ribbon cable?

                          Z-Bot CoreXY Build | Thingiverse Profile

                          1 Reply Last reply Reply Quote 0
                          • undefined
                            dc42 administrators @Helensdad
                            last edited by 4 Aug 2020, 17:48

                            @Helensdad said in Firmware update failure..:

                            @Helensdad Paneldue still won't work properly, completely blank now....

                            Try updating the PanelDue firmware through its USB port. You may need to disconnect the PanelDue from the Duet for the firmware update to succeed.

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

                            undefined 1 Reply Last reply 4 Aug 2020, 18:14 Reply Quote 0
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                              Helensdad @dc42
                              last edited by 4 Aug 2020, 18:14

                              @dc42 I have erased and reinstalled the firmware, I have been using the 4 wire cable for about 11 months, since I got it basically. I have just tried the ribbon cable with the same result. It lights up, all the buttons are there but don't have any effect. It I touch the card icon it says files on card 0. The settings tab works and I can invert, change colour scheme, contrast volume etc but it won't communicate with the Duet board. In the top right corner of the screen it says 'connecting' but it doesn't connect...

                              undefined 1 Reply Last reply 4 Aug 2020, 18:20 Reply Quote 0
                              • undefined
                                Phaedrux Moderator @Helensdad
                                last edited by 4 Aug 2020, 18:20

                                @Helensdad said in Firmware update failure..:

                                The settings tab works

                                What firmware version does it show on the PanelDue settings tab?

                                It looks like the workbee firmware is based on RRF 2.02.

                                Z-Bot CoreXY Build | Thingiverse Profile

                                undefined 1 Reply Last reply 4 Aug 2020, 18:25 Reply Quote 0
                                • undefined
                                  Helensdad @Phaedrux
                                  last edited by 4 Aug 2020, 18:25

                                  @Phaedrux 1.24

                                  1 Reply Last reply Reply Quote 0
                                  • undefined
                                    Phaedrux Moderator
                                    last edited by 4 Aug 2020, 19:27

                                    Have you ever updated the paneldue firmware? 1.24 is the latest released in April.

                                    Z-Bot CoreXY Build | Thingiverse Profile

                                    undefined 1 Reply Last reply 4 Aug 2020, 20:14 Reply Quote 0
                                    • undefined
                                      Helensdad @Phaedrux
                                      last edited by 4 Aug 2020, 20:14

                                      @Phaedrux Yes, I updated it this afternoon via USB...

                                      1 Reply Last reply Reply Quote 0
                                      • undefined
                                        Phaedrux Moderator
                                        last edited by 4 Aug 2020, 20:29

                                        Ah I see, and no change obviously.

                                        I know you're using the oozenest releases, but could you try updating the firmware to the official 2.05.1 release just to see if there's a change.

                                        https://github.com/Duet3D/RepRapFirmware/releases/download/2.05.1/Duet2Firmware-2.05.1.zip

                                        Also, could you link to the oozenest info and releases? I did a quick googling but wasn't able to find anything.

                                        Z-Bot CoreXY Build | Thingiverse Profile

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                                        • undefined
                                          Helensdad
                                          last edited by 4 Aug 2020, 20:43

                                          Here is the link to Ooznest firmware, I will trt the Duet firmware tomorrow, I have a job running now. All works ok from web interface, it even reads the card. It is just the Paneldue I have to sort now....
                                          https://learn.ooznest.co.uk/Wiki/WorkBee_Firmware_Releases

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