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    DWC crashing; repeatedly

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    • Cinproundefined
      Cinpro
      last edited by

      Out of the blue I can't seem to stay connected to the DWC for more than a few min at a time. The only thing I have been doing is is uploading prints, a few days ago I adjusted the Z offset, and have been trying to get a webcam going with no luck, and no documentation. AJAX has been giving me generic errors, so nothing that I can check other than is my printer still on. yup its humming away 2 ft from me.

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      • dc42undefined
        dc42 administrators
        last edited by

        Do you really mean crashing, or do you mean disconnecting? What do you mean by "Generic errors" - what is the "Error reason" in the message?

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

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        • Cinproundefined
          Cinpro
          last edited by

          its is constantly disconnecting, which makes it pretty useless. the AJAX error after telling me its disconnected is to make sure my printer is still on.

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          • dc42undefined
            dc42 administrators
            last edited by

            Please answered the question: what is the "Error reason" given in the Ajax error message?

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • Cinproundefined
              Cinpro
              last edited by

              AJAX error after it disconnects is to make sure my printer is still on, that its lost communication

              Thats all I have unless you want me to fabricate a story, I wish I had more to go on, and more to give you. It has made it through 3 prints without doing this. However this is also the second time it has done the same thing, just week apart. Its frustrating saying I have a problem but I don't have more to give.

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              • dc42undefined
                dc42 administrators
                last edited by

                When DWC reports an Ajax error, at the bottom of the message box it reports "Error reason:" followed by some text. I want to know what that text is. If it's not there, take a screenshot showing the Ajax message box and post that.

                Also please tell us what version of DWC you are using.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • Cinproundefined
                  Cinpro
                  last edited by

                  It just did it, and the last line this time says "error reason is timeout" I do not remember seeing this before now other than when I turn the machine off myself.

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                  • Cinproundefined
                    Cinpro
                    last edited by

                    lots of family things to do, so not much time to play with the printer I'm afraid. Will post a screen of the error next time I get it.

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                    • Cinproundefined
                      Cinpro
                      last edited by

                      Well the card died, it's bad enough that the SD card format app locks up. I got a new card but can only connect via USB. I emptied the WWW folder and unzipped straight into it using Win zip. The M552 is set as M552 P192.168.1.149 S1. I also tried all Zeros for the address. Internet here is spotty at best due to some recent storms. Will check back when I can thanks.

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                      • BMMalundefined
                        BMMal
                        last edited by

                        I'm having a similar problem. At first it seemed to only be when I uploaded large files. Then it was even if I put the large file on the SD card first. Now it's I can't upload or put any file on the SD card. The printer will still print from SD if I go through Repetier Host to start it, but the web control is not very useful and seems to be unstable. It gets hung up looking like the below images where it is trying to load gcodes, macros, etc but never does and eventually times out.

                        I'm using Chrome Version 59.0.3071.115 (Official Build) (64-bit)
                        Duet WiFi 1 + DueX5
                        FW 1.18.2 (2017-06-16)
                        WiFi Server 1.03 ch fork
                        Web Interface 1.15a


                        Duet Ethernet - Most likely the most recent Edge firmware
                        Duet X5
                        7" Panel Due V2
                        Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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                        • TYPPA Albert Einsteinundefined
                          TYPPA Albert Einstein
                          last edited by

                          Same for me !!!


                          AJAX error

                          I have no special talent. I am only passionately curious.
                          -Albert Einstein

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                          • fcwiltundefined
                            fcwilt
                            last edited by

                            I occasionally have this problem - it seems to be related to WiFi signal strength.

                            I added an unique SSID to the nearest WiFi access point in my home and used it for my printers and it improved things quite a bit - not perfect but much better.

                            I have been meaning to try placing an WiFi access point in the same room as my printers to what effect, if any, that has on the problem.

                            Is there a G-code to that can be used to display signal strength information?

                            Thanks.

                            Frederick

                            Printers: a small Utilmaker style, a small CoreXY and a E3D MS/TC setup. Various hotends. Using Duet 3 hardware running 3.4.6

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                            • dc42undefined
                              dc42 administrators
                              last edited by

                              Have you tried increasing the maximum number of AJAX retries? See the screenshot 2 posts above.

                              Series 1.19 firmware includes the WiFi signal strength in the M122 report.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

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                              • BMMalundefined
                                BMMal
                                last edited by

                                @dc42:

                                Have you tried increasing the maximum number of AJAX retries? See the screenshot 2 posts above.

                                Series 1.19 firmware includes the WiFi signal strength in the M122 report.

                                Mine is set to 10 retries.

                                Duet Ethernet - Most likely the most recent Edge firmware
                                Duet X5
                                7" Panel Due V2
                                Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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                                • TYPPA Albert Einsteinundefined
                                  TYPPA Albert Einstein
                                  last edited by

                                  @dc42:

                                  Have you tried increasing the maximum number of AJAX retries? See the screenshot 2 posts above.

                                  Series 1.19 firmware includes the WiFi signal strength in the M122 report.

                                  M122

                                  Network state is running
                                  WiFi module is connected to access point
                                  WiFi firmware version 1.19beta9
                                  WiFi MAC address 5c:cf:7f:ee:63:dc
                                  WiFi Vcc 3.08, reset reason Turned on by main processor
                                  WiFi flash size 4194304, free heap 38168
                                  WiFi IP address 192.168.1.80
                                  WiFi signal strength -59db ?????
                                  HTTP sessions: 1 of 8
                                  Socket states: 2 0 0 0 0 0 0 0
                                  Responder states: HTTP(1) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

                                  I have no special talent. I am only passionately curious.
                                  -Albert Einstein

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                                  • BMMalundefined
                                    BMMal
                                    last edited by

                                    I should add, that eventually the run, download, and delete buttons will show up next to the gcode files. Once this happens, it seems that things go back to normal and I have good stability.

                                    Duet Ethernet - Most likely the most recent Edge firmware
                                    Duet X5
                                    7" Panel Due V2
                                    Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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                                    • dc42undefined
                                      dc42 administrators
                                      last edited by

                                      @TYPPA:

                                      @dc42:

                                      Have you tried increasing the maximum number of AJAX retries? See the screenshot 2 posts above.

                                      Series 1.19 firmware includes the WiFi signal strength in the M122 report.

                                      M122

                                      Network state is running
                                      WiFi module is connected to access point
                                      WiFi firmware version 1.19beta9
                                      WiFi MAC address 5c:cf:7f:ee:63:dc
                                      WiFi Vcc 3.08, reset reason Turned on by main processor
                                      WiFi flash size 4194304, free heap 38168
                                      WiFi IP address 192.168.1.80
                                      WiFi signal strength -59db ?????
                                      HTTP sessions: 1 of 8
                                      Socket states: 2 0 0 0 0 0 0 0
                                      Responder states: HTTP(1) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

                                      -59db is a good strength. I get -52db from a Duet WiFi about 2m from the router. See https://support.randomsolutions.nl/827069-Best-dBm-Values-for-Wifi.

                                      I'll change it to say dBm instead of db in the next firmware, technically db is a relative signal strength.

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                                      1 Reply Last reply Reply Quote 0
                                      • TYPPA Albert Einsteinundefined
                                        TYPPA Albert Einstein
                                        last edited by

                                        @dc42:

                                        @TYPPA:

                                        @dc42:

                                        Have you tried increasing the maximum number of AJAX retries? See the screenshot 2 posts above.

                                        Series 1.19 firmware includes the WiFi signal strength in the M122 report.

                                        M122

                                        Network state is running
                                        WiFi module is connected to access point
                                        WiFi firmware version 1.19beta9
                                        WiFi MAC address 5c:cf:7f:ee:63:dc
                                        WiFi Vcc 3.08, reset reason Turned on by main processor
                                        WiFi flash size 4194304, free heap 38168
                                        WiFi IP address 192.168.1.80
                                        WiFi signal strength -59db ?????
                                        HTTP sessions: 1 of 8
                                        Socket states: 2 0 0 0 0 0 0 0
                                        Responder states: HTTP(1) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

                                        -59db is a good strength. I get -52db from a Duet WiFi about 2m from the router. See https://support.randomsolutions.nl/827069-Best-dBm-Values-for-Wifi.

                                        I'll change it to say dBm instead of db in the next firmware, technically db is a relative signal strength.

                                        ok now Maximum number of AJAX retries: is 10 for the moment is not disconnect …. 😉
                                        WiFi signal strength -59db / -68db at 8 mt.... 😉

                                        I have no special talent. I am only passionately curious.
                                        -Albert Einstein

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                                        • BMMalundefined
                                          BMMal
                                          last edited by

                                          When I run an SD file from Repetier, the log has a bunch of the below lines in it. I noticed in DWC that the object height, layer height, filament usage, and generated by fields all say "loading." The Macros and System Editor file pages all say loading as well. I have not tested, but I think this started to become an issue when I switched from S3D to the beta of Kisslicer. Is it possibly an issue with the way kisslicer stores its settings in the gcode file or something along those lines? An example file is here: https://pastebin.com/YT10MAgr

                                          12:57:56.056 : Request: fileinfo?name=0%3A%2Fgcodes%2F20mmTestCube_repaired.gcode fragment 2147483648

                                          Duet Ethernet - Most likely the most recent Edge firmware
                                          Duet X5
                                          7" Panel Due V2
                                          Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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                                          • BMMalundefined
                                            BMMal
                                            last edited by

                                            If I try to release the SD card via M22 while this issue is occurring, the console will display the following in DWC:

                                            1:41:01 PMCan't open 0:/gcodes/20mmTestCube.gcode to read, error code 12

                                            Duet Ethernet - Most likely the most recent Edge firmware
                                            Duet X5
                                            7" Panel Due V2
                                            Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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