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    CONSTANT AJAX disconnect errors

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    • dc42undefined
      dc42 administrators
      last edited by

      Thanks.

      Are you still able to ping the IP address of the Duet? If not, are you able to confirm on the status page of your router that the router agrees that the Duet is still connected?

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

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      • Jareryundefined
        Jarery
        last edited by

        PING 192.168.2.32 (192.168.2.32): 56 data bytes

        –- 192.168.2.32 ping statistics ---
        5 packets transmitted, 0 packets received, 100% packet loss

        M552 on panel shows as still connected to access point.
        So it disconnects from router but thinks its still connected

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        • dc42undefined
          dc42 administrators
          last edited by

          Thanks. Does your router still think it is connected, or not? You will need to login to the admin page of your router from your browser to find out.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • Jareryundefined
            Jarery
            last edited by

            Router believes its dropped and no longer shows it on the client list.
            M552 shows it still connected

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            • KeeganBundefined
              KeeganB
              last edited by

              This looks like good info Jarery. Thanks!

              I just finished configuring my new router, so now I am testing the first print on a completely new network. (I started from scratch)

              Artemis
              Rostock Max v2
              Orion

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              • KeeganBundefined
                KeeganB
                last edited by

                Dare I say it?

                24mins into a print and no disconnects, this is a record for me.

                Ill be kicking myself if it was some network quirk on my network.

                Artemis
                Rostock Max v2
                Orion

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                • JohnOCFIIundefined
                  JohnOCFII
                  last edited by

                  @KeeganB:

                  Dare I say it?

                  24mins into a print and no disconnects, this is a record for me.

                  Ill be kicking myself if it was some network quirk on my network.

                  Hopefully it'll fix things for you. If it does, though, that begs the question of what is different about the WiFi board on the Duet Wifi (or it's firmware) in comparison to the other devices on your WiFi network that (I assume) continued to work well when the DuetWiFi was having issues.

                  I haven't yet upgraded past 1.18.2 yet. I used to have regular timeouts when I connected to the printer via it's DNS entry. Someone here suggested I connect to it via IP address, and it has been much more stable for me that way. I do still get the occasional disconnect, usually after a print has been completed and the system has been idle for 10 or more minutes.

                  John

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                  • KeeganBundefined
                    KeeganB
                    last edited by

                    Yeah, that will be the odd part. All my other devices have been perfectly fine. This includes several devices set up for remote access, via ports and etc, wireless printers, mobile devices, airplay stuff, etc…

                    My network hardware was getting pretty old, and I had been considering an upgrade so this was as good a time as any.

                    Print finished in 50 mins and I'm still connected. 2 hours of connection: 50mins print, and 70 mins idle. This is feeling pretty good.

                    Artemis
                    Rostock Max v2
                    Orion

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                    • dc42undefined
                      dc42 administrators
                      last edited by

                      @Jarery:

                      Router believes its dropped and no longer shows it on the client list.
                      M552 shows it still connected

                      Thanks, that's very useful information. It sounds like we can't trust the status call of the ESP8266 SDK to tell us whether the WiFi is still connected to the AP. This is going to be a problem for us because the SDK is closed source. We may need to ping the router regularly to determine whether the connection is still alive.

                      Please confirm that you are running version 1.19.2 of both DuetWiFiFirmware and DuetWiFiServer, by looking at the Settings/General tab in DWC.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • Jareryundefined
                        Jarery
                        last edited by

                        I’m at work and not in front of my printer to screenshot the data, but I can confirm both are displaying 1.19.2

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                        • callilundefined
                          callil
                          last edited by

                          Feel bad piling on here, but same timeout issues in 1.19.2 for me. I've checked everything with M122. Slightly poor connection (-58db) but otherwise there is nothing outstanding I can find. My experience sounds very similar to Keegan's.

                          Some other details:
                          • Disconnects when not printing
                          • Always a timeout error
                          • Stays connected for about 30 seconds on average
                          • Uploading or sending commands often causes it to disconnect (CPU issue?)
                          • Cannot re-connect after (requires hard reset on board)

                          I was already getting a bunch of disconnects in 1.18 but I chalked that up to signal strength, but its gotten worse.
                          Let me know if there is any way I can help.

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                          • LeonMFundefined
                            LeonMF
                            last edited by

                            Jumping in here, I thought I was having problems with my Duet Ethernet after accidentally giving the ethernet cord a hard yank on moving it but I've been having problems since upgrading to 1.19.x with disconnects. It could still be a hardware problem but starving the CPU is just as likely.

                            Is it safe to presume that this problem could affect Duet Ethernet, too?

                            Current: Railcore II ZLT w/Duet 3 and Hemera hot end.
                            Retired: Robo3D R1,BI V2.5 Delta updated to BerryBot magnets, bespoke carriages and Duet Ethernet, M3D Promega;

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                            • KeeganBundefined
                              KeeganB
                              last edited by

                              AHHHHHHHH!!!! Last night with the new router everything went great! Then, without changing anything on the network today, I just started a print and got the exact same behavior I was having….

                              pertinent M122 within minutes of the disconnect:

                              === Move ===
                              MaxReps: 9, StepErrors: 0, FreeDm: 183, MinFreeDm 120, MaxWait: 344041ms, Underruns: 0, 0
                              Scheduled moves: 1069, completed moves: 1054
                              Network state is running
                              WiFi module is connected to access point
                              WiFi firmware version 1.19.2
                              WiFi MAC address 5c:cf:7f:ef:51:6f
                              WiFi Vcc 3.11, reset reason Turned on by main processor
                              WiFi flash size 4194304, free heap 39880
                              WiFi IP address 10.0.1.158
                              WiFi signal strength -39dBm
                              Reconnections 0
                              HTTP sessions: 1 of 8
                              Socket states: 0 0 0 0 0 0 0 0
                              Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)


                              M552 via pronterface reports still connected
                              Pings to the IP address all fail.

                              Artemis
                              Rostock Max v2
                              Orion

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                              • dc42undefined
                                dc42 administrators
                                last edited by

                                Thanks for that report. Net time it happens, please log on to your router and see whether it still shows the Duet as a connected client, and post the relevant bits of the M122 report again. The M122 says that the Duet is connected to the router, but I want to know whether the router agrees.

                                Are you using a static IP address, or DHCP?

                                Duet WiFi hardware designer and firmware engineer
                                Please do not ask me for Duet support via PM or email, use the forum
                                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                • stripsundefined
                                  strips
                                  last edited by

                                  Don't know if this will help you but whenever I can no longer access the web I can not ping the duet. I have been following this thread on and off and got the same (or very similar) issue. I have to verify what the router says.

                                  Ender 5 Plus, E3D Bigbox Dual

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                                  • dc42undefined
                                    dc42 administrators
                                    last edited by

                                    I have reviewed the wifi server project and found an issue which could explain some of the problems you are seeing. I hope to have an updated DuetWiFiServer by tomorrow. It will be compatible with DuetWiFiFirmware 1.20beta1, so I suggest you upgrade to that (along with DuetWiFiServer 1.20alpha1) to provide a baseline.

                                    Duet WiFi hardware designer and firmware engineer
                                    Please do not ask me for Duet support via PM or email, use the forum
                                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                    • KeeganBundefined
                                      KeeganB
                                      last edited by

                                      That is very exciting David! (the update)

                                      I just upgraded to a new router and I am still learning the GUI for it. The pings make me believe it was not connected to the router, but when going to the web GUI for the router it still showed the Duet on the connected clients list. I am inclined to not believe that though, and I may have been reading the page wrong. I will test that again next time I get a disconnect.

                                      EDIT: I will try to get updated the the respective 1.20 beta/alpha firmwares tonight.

                                      Artemis
                                      Rostock Max v2
                                      Orion

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                                      • Jareryundefined
                                        Jarery
                                        last edited by

                                        Loaded the new software
                                        Firmware Version: 1.20beta1 (2017-10-02)
                                        WiFi Server Version: 1.20alpha1
                                        Web Interface Version: 1.19.3 (this dint show at first even with reboot)

                                        Ran well for 2 hours then disconnect, bottom line with reason not on the popup. Just the same AJAX error.
                                        Unable to reconnect with connect button
                                        M522 shows still connected to access point
                                        Router shows disconnected
                                        Unable to ping

                                        Reset wifi with paneldue
                                        M522 S0, pause, M522 S1
                                        Connect button reconnects.

                                        M122 after reconnect then shows:
                                        === Move ===
                                        MaxReps: 12, StepErrors: 0, FreeDm: 120, MinFreeDm 120, MaxWait: 230003ms, Underruns: 0, 0
                                        Scheduled moves: 127412, completed moves: 127383

                                        http is idle in state(s) 0
                                        telnet is idle in state(s) 0
                                        file is doing "G1 X-67.592 Y56.469 E0.06335" in state(s) 0
                                        serial is idle in state(s) 0
                                        aux is idle in state(s) 0
                                        daemon is idle in state(s) 0
                                        queue is idle in state(s) 0
                                        autopause is idle in state(s) 0
                                        Code queue is empty.
                                        Network state is running
                                        WiFi module is connected to access point
                                        WiFi firmware version 1.20alpha1
                                        WiFi MAC address a0:20:a6:10:55:89
                                        WiFi Vcc 3.16, reset reason Turned on by main processor
                                        WiFi flash size 4194304, free heap 38816
                                        WiFi IP address 192.168.2.32
                                        WiFi signal strength -46dBm
                                        Reconnections 0
                                        HTTP sessions: 1 of 8
                                        Socket states: 2 0 0 0 0 0 0 0
                                        Responder states: HTTP(1) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

                                        Edit: second disconnection, same print, reconnected after 2nd press of connect without having to cycle wifi module. Router showed it as not connect prior to using connect button.
                                        After it reconnected, a M122 showed Reconnections 1 (first time I've ever seen reconnections not be 0)

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                                        • KeeganBundefined
                                          KeeganB
                                          last edited by

                                          @dc42:

                                          Thanks for that report. Net time it happens, please log on to your router and see whether it still shows the Duet as a connected client, and post the relevant bits of the M122 report again. The M122 says that the Duet is connected to the router, but I want to know whether the router agrees.

                                          Are you using a static IP address, or DHCP?

                                          This is a bit odd.

                                          Currently I can't load DWC.
                                          Pronterface shows connected to my network
                                          Router shows connected but access type is "wired"

                                          Edit:
                                          After running M552 S-1 and then M552 S1, the router now shows the Duet access type as "2.4G", as expected.

                                          I will keep an eye on this to see if it always changes to "wired" when the issues happen.

                                          Artemis
                                          Rostock Max v2
                                          Orion

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                                          • MiRundefined
                                            MiR
                                            last edited by

                                            I just upgraded to 1.19.2 and I see the same issues as described in callil's comment above.

                                            Does it help if I do Airtraces with my Mac? If yes, should I do this with 1.19.2 or should I upgrade to 1.20 beta?

                                            The interesting thing I am seeing is that the duett is still associated to the AP but it is not answering to pings.

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