Is my Duet 3 Expansion 1XD broken?
-
I asked the Store to replace the 1XD after LED's did not light Up as described. He referred me to this forum for guarantee approval. How can we proceed with this?
-
@speedy86 you didn't reply fully to my earlier question:
Does the red 5V LED still not light up if you have only VIN power and nothing else connected to the 1XD?
Duet WiFi hardware designer and firmware engineer
Please do not ask me for Duet support via PM or email, use the forum
http://www.escher3d.com, https://miscsolutions.wordpress.com -
@dc42 i have never Seen the light in the 5V LED.
I have only connectet VIN and only this LED ist Lightning
I have only VIN and CAN connectet, only VIN LED ist lightning
My Last step i Connectet The Motor in B122. ( VIN,CAN, Motor ist connectet), only VIN LED ist Lightning.
Bevor the next Connection, i make the Power Off. -
@speedy86 please email warranty@duet3d.com with a link to this thread. You will receive a reply with a link to a form to fill in.
-
Thanks for the Great Support
The 5V LED is now lightning. But the Status LED is not Lightning or flashing
What can i Do?
-
@speedy86 said in Is my Duet 3 Expansion 1XD broken?:
But the Status LED is not Lightning or flashing
Does it light at all at power on?
https://duet3d.dozuki.com/Wiki/CAN_connection#Section_LED_behaviour_and_error_codes
-
@phaedrux no
Only Vin, And 5V
-
If nothing is plugged in other than power and the status does not flash at all then they can try jumpering the CAN_RESET and power cycling.
-
@phaedrux I did that, but didn't change anything
-
Hmm, that is unfortunate. I think we'll have to replace it under warranty once more.
Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.
