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    Cant connect to machine over web - trying causes card failure.

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    • Phaedruxundefined
      Phaedrux Moderator
      last edited by

      Can you show a screen shot of your WWW folder to confirm the files are correct?
      Or compare to this listing:

      .
      ├── firmware
      │   ├── Duet2CombinedFirmware.bin
      │   └── Duet2_SDiap32_WiFiEth.bin
      ├── gcodes
      ├── macros
      ├── sys
      │   ├── bed.g
      │   ├── config.g
      │   ├── config.json
      │   ├── homeall.g
      │   ├── homex.g
      │   ├── homey.g
      │   ├── homez.g
      │   ├── pause.g
      │   ├── resume.g
      │   ├── sleep.g
      │   ├── stop.g
      │   ├── tfree0.g
      │   ├── tpost0.g
      │   └── tpre0.g
      └── www
          ├── DuetAPI.xml
          ├── css
          │   ├── Accelerometer.5c60999b.css.gz
          │   ├── GCodeViewer.9597b317.css.gz
          │   ├── HeightMap.4d390d72.css.gz
          │   ├── ObjectModelBrowser.c5e13b42.css.gz
          │   ├── OnScreenKeyboard.7f43fe4b.css.gz
          │   └── app.ce075a4e.css.gz
          ├── favicon.ico.gz
          ├── fonts
          │   ├── materialdesignicons-webfont.147e3378.woff
          │   ├── materialdesignicons-webfont.147e3378.woff.gz
          │   ├── materialdesignicons-webfont.174c02fc.ttf.gz
          │   ├── materialdesignicons-webfont.64d4cf64.eot.gz
          │   ├── materialdesignicons-webfont.7a44ea19.woff2
          │   └── materialdesignicons-webfont.7a44ea19.woff2.gz
          ├── img
          │   └── icons
          │       ├── android-chrome-192x192.png.gz
          │       ├── android-chrome-512x512.png.gz
          │       ├── android-chrome-maskable-192x192.png.gz
          │       ├── android-chrome-maskable-512x512.png.gz
          │       ├── apple-touch-icon-120x120.png.gz
          │       ├── apple-touch-icon-152x152.png.gz
          │       ├── apple-touch-icon-180x180.png.gz
          │       ├── apple-touch-icon-60x60.png.gz
          │       ├── apple-touch-icon-76x76.png.gz
          │       ├── apple-touch-icon.png.gz
          │       ├── favicon-16x16.png.gz
          │       ├── favicon-32x32.png.gz
          │       ├── msapplication-icon-144x144.png.gz
          │       ├── mstile-150x150.png.gz
          │       └── safari-pinned-tab.svg.gz
          ├── index.html.gz
          ├── js
          │   ├── Accelerometer.4a8a402b.js.gz
          │   ├── Accelerometer.4a8a402b.js.map.gz
          │   ├── GCodeViewer.95d3cd80.js.gz
          │   ├── GCodeViewer.95d3cd80.js.map.gz
          │   ├── HeightMap.a082b8e6.js.gz
          │   ├── HeightMap.a082b8e6.js.map.gz
          │   ├── ObjectModelBrowser.0b9b2798.js.gz
          │   ├── ObjectModelBrowser.0b9b2798.js.map.gz
          │   ├── OnScreenKeyboard.a880bca8.js.gz
          │   ├── OnScreenKeyboard.a880bca8.js.map.gz
          │   ├── app.24acd1b2.js.gz
          │   └── app.24acd1b2.js.map.gz
          ├── manifest.json.gz
          ├── precache-manifest.a4ab8f573fcc203b798fa7d11eee39d5.js.gz
          └── service-worker.js.gz
      

      Can you connect by USB terminal again and send some commands and tell us how it responds

      M552 
      
      M552 S0
      
      M552 S1
      
      M122 P104 S10
      
      M997 S1
      

      Z-Bot CoreXY Build | Thingiverse Profile

      ddxdesignundefined 2 Replies Last reply Reply Quote 0
      • ddxdesignundefined
        ddxdesign @Phaedrux
        last edited by

        @phaedrux well for now I grabbed the tree screenshot from the WWW folder sitting on my desktop (which I copied over into the SD card)

        Screenshot 2022-02-12 102534.png Screenshot 2022-02-12 102612.png

        1 Reply Last reply Reply Quote 0
        • ddxdesignundefined
          ddxdesign @Phaedrux
          last edited by

          @phaedrux And here is the result of those commands when connected to terminal by usb. Somehow starting wifi worked, but on screen I still have no SD card content showing and the part-fans are running full tilt.

          m552
          WiFi module is disabled<LF>ok<LF>
          m552 s0
          ok<LF>WiFi module started<LF>
          m552 s1
          ok<LF>WiFi module is connected to access point MOTO3E2E, IP address 192.168.0.206<LF>
          m122 p104 s10
          Error: Failed to create folder 0:/gcodes in path 0:/gcodes/test.tst<LF>Error: M122: Failed to create file<LF>ok<LF>
          m997 s1
          Error: M997: File DuetWiFiServer.bin not found<LF>ok<LF>

          Phaedruxundefined 1 Reply Last reply Reply Quote 0
          • Phaedruxundefined
            Phaedrux Moderator @ddxdesign
            last edited by

            @ddxdesign said in Cant connect to machine over web - trying causes card failure.:

            m122 p104 s10
            Error: Failed to create folder 0:/gcodes in path 0:/gcodes/test.tst<LF>Error: M122: Failed to create file<LF>ok<LF>
            m997 s1
            Error: M997: File DuetWiFiServer.bin not found<LF>ok<LF>

            These errors make it seem like the SD card isn't being read at all.

            Can you get a close up shot of the SD card slot showing the soldering of the pins at the back?

            When and where did you purchase the Duet?

            Z-Bot CoreXY Build | Thingiverse Profile

            ddxdesignundefined 1 Reply Last reply Reply Quote 0
            • ddxdesignundefined
              ddxdesign @Phaedrux
              last edited by

              @phaedrux Right, that's what I was thinking. I would have to dismantle the top of the machine to get a look at the board itself. I didn't buy the Duet standalone, I bought a complete machine - SeeMeCNC Artemis 300 - about a year and a half ago. It's been the best machine ever in terms of use and print quality so this is a real downer.

              1 Reply Last reply Reply Quote 0
              • Phaedruxundefined
                Phaedrux Moderator
                last edited by

                Given the age of the machine I would think it's more likely an issue with the SD card aging, but after replacing the card that seems less likely. Perhaps it's heat cycling causing the solder to weaken on the SD card slot.

                Unfortunately that would be out of warranty. We may be able to offer a refurbished replacement on exchange at reduced cost. Or perhaps on inspection of the board something else will become apparent. It may be a simple matter of touching up the solder on the SD card slot.

                Z-Bot CoreXY Build | Thingiverse Profile

                ddxdesignundefined 1 Reply Last reply Reply Quote 0
                • ddxdesignundefined
                  ddxdesign @Phaedrux
                  last edited by

                  @phaedrux Just revisited my records and I bought this machine brand new, receiving it on Jan 20, 2021 - so not even 13 months ago it turns out. Really, THAT is out of warranty?? What?

                  1 Reply Last reply Reply Quote 0
                  • Phaedruxundefined
                    Phaedrux Moderator
                    last edited by

                    The warranty is 1 year. 13 months is something we can work with compared to a year and a half.

                    Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.

                    Z-Bot CoreXY Build | Thingiverse Profile

                    ddxdesignundefined 1 Reply Last reply Reply Quote 0
                    • ddxdesignundefined
                      ddxdesign @Phaedrux
                      last edited by

                      @phaedrux Oh I would assume the warranty would be for the whole machine from the machine's maker, I didn't expect the board to have its own. Interesting. I have no idea if the Duet they put in this machine is off the shelf or modded or added onto in any way.

                      1 Reply Last reply Reply Quote 0
                      • Phaedruxundefined
                        Phaedrux Moderator
                        last edited by

                        SeeMeeCNC is an authorized reseller and would be able to swap the board under warranty. I'm not sure what the warranty is on their complete machines, but the Duet itself would have a 1 year warranty serviced by Duet3D.

                        Z-Bot CoreXY Build | Thingiverse Profile

                        1 Reply Last reply Reply Quote 0
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