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    Duet 3hc steppers not moving

    Duet Hardware and wiring
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    • knuxvomica
      knuxvomica @jay_s_uk last edited by

      @jay_s_uk
      m122
      === Diagnostics ===
      RepRapFirmware for Duet 3 Mini 5+ version 3.4.4 (2022-10-20 16:18:28) running on Duet 3 Mini5plus WiFi (SBC mode)
      Board ID: 9PMRF-Q296U-D65J0-40KMS-2303Z-RKPK1
      Used output buffers: 1 of 40 (12 max)
      === RTOS ===
      Static ram: 103684
      Dynamic ram: 99116 of which 0 recycled
      Never used RAM 38840, free system stack 110 words
      Tasks: SBC(ready,4.5%,459) HEAT(notifyWait,0.0%,346) Move(notifyWait,0.0%,280) CanReceiv(notifyWait,0.1%,774) CanSender(notifyWait,2.6%,326) CanClock(delaying,0.0%,339) TMC(notifyWait,1.2%,72) MAIN(running,89.2%,508) IDLE(ready,0.8%,30) AIN(delaying,1.4%,263), total 100.0%
      Owned mutexes: HTTP(MAIN)
      === Platform ===
      Last reset 00:01:27 ago, cause: power up
      Last software reset at 2022-11-16 19:58, reason: User, GCodes spinning, available RAM 38912, slot 2
      Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x00000000 BFAR 0xe000ed38 SP 0x00000000 Task SBC Freestk 0 n/a
      Error status: 0x00
      MCU revision 3, ADC conversions started 88706, completed 88706, timed out 0, errs 0
      Step timer max interval 1490
      MCU temperature: min 17.3, current 22.4, max 22.4
      Supply voltage: min 24.1, current 24.2, max 24.2, under voltage events: 0, over voltage events: 0, power good: yes
      Heap OK, handles allocated/used 0/0, heap memory allocated/used/recyclable 0/0/0, gc cycles 0
      Events: 2 queued, 2 completed
      Driver 0: standstill, SG min 0, read errors 0, write errors 0, ifcnt 11, reads 4569, writes 11, timeouts 0, DMA errors 0, CC errors 0
      Driver 1: standstill, SG min 0, read errors 0, write errors 0, ifcnt 11, reads 4569, writes 11, timeouts 0, DMA errors 0, CC errors 0
      Driver 2: standstill, SG min 0, read errors 0, write errors 0, ifcnt 11, reads 4569, writes 11, timeouts 0, DMA errors 0, CC errors 0
      Driver 3: standstill, SG min 0, read errors 0, write errors 0, ifcnt 14, reads 4565, writes 14, timeouts 0, DMA errors 0, CC errors 0
      Driver 4: standstill, SG min 0, read errors 0, write errors 0, ifcnt 9, reads 4571, writes 9, timeouts 0, DMA errors 0, CC errors 0
      Driver 5: not present
      Driver 6: not present
      Date/time: 2022-11-17 01:47:07
      Cache data hit count 201888597
      Slowest loop: 25.32ms; fastest: 0.08ms
      === Storage ===
      Free file entries: 10
      SD card 0 not detected, interface speed: 0.0MBytes/sec
      SD card longest read time 0.0ms, write time 0.0ms, max retries 0
      === Move ===
      DMs created 83, segments created 3, maxWait 25259ms, bed compensation in use: none, comp offset 0.000
      === MainDDARing ===
      Scheduled moves 1, completed 1, hiccups 124676, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
      === AuxDDARing ===
      Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
      === Heat ===
      Bed heaters 0 -1 -1 -1, chamber heaters -1 -1 -1 -1, ordering errs 0
      === GCodes ===
      Segments left: 0
      Movement lock held by null
      HTTP* is doing "M122" in state(s) 0
      Telnet is idle in state(s) 0
      File is idle in state(s) 0
      USB is idle in state(s) 0
      Aux is idle in state(s) 0
      Trigger* is idle in state(s) 0
      Queue is idle in state(s) 0
      LCD is idle in state(s) 0
      SBC is idle in state(s) 0
      Daemon is idle in state(s) 0
      Aux2 is idle in state(s) 0
      Autopause is idle in state(s) 0
      Code queue is empty
      === CAN ===
      Messages queued 715, received 2175, lost 0, boc 0
      Longest wait 3ms for reply type 6053, peak Tx sync delay 72, free buffers 18 (min 16), ts 440/439/0
      Tx timeouts 0,0,0,0,0,0
      === SBC interface ===
      Transfer state: 5, failed transfers: 0, checksum errors: 0
      RX/TX seq numbers: 3259/3259
      SPI underruns 0, overruns 0
      State: 5, disconnects: 0, timeouts: 0 total, 0 by SBC, IAP RAM available 0x0f19c
      Buffer RX/TX: 0/0-0, open files: 0
      === Duet Control Server ===
      Duet Control Server v3.4.4
      Code buffer space: 4096
      Configured SPI speed: 8000000Hz, TfrRdy pin glitches: 0
      Full transfers per second: 0.60, max time between full transfers: 135.2ms, max pin wait times: 126.1ms/5.9ms
      Codes per second: 0.01
      Maximum length of RX/TX data transfers: 3244/732

      m122 b10
      Diagnostics for board 10:
      Duet EXP3HC rev 1.02 or later firmware version 3.4.4 (2022-10-14 11:45:56)
      Bootloader ID: SAME5x bootloader version 2.4 (2021-12-10)
      All averaging filters OK
      Never used RAM 158896, free system stack 173 words
      Tasks: Move(notifyWait,0.0%,126) HEAT(notifyWait,0.0%,108) CanAsync(notifyWait,0.0%,69) CanRecv(notifyWait,0.0%,80) CanClock(notifyWait,0.0%,71) TMC(notifyWait,7.5%,99) MAIN(running,91.2%,413) IDLE(ready,0.0%,40) AIN(delaying,1.3%,263), total 100.0%
      Last reset 00:04:36 ago, cause: power up
      Last software reset data not available
      Driver 0: pos 0, 80.0 steps/mm,ok, SG min 0, mspos 0, reads 40162, writes 0 timeouts 0, steps req 0 done 0
      Driver 1: pos 1599840, 160.0 steps/mm,ok, SG min 9, mspos 9, reads 40161, writes 0 timeouts 0, steps req 0 done 0
      Driver 2: pos 0, 80.0 steps/mm,ok, SG min 9, mspos 9, reads 40161, writes 0 timeouts 0, steps req 0 done 0
      Moves scheduled 1, completed 1, in progress 0, hiccups 0, step errors 0, maxPrep 0, maxOverdue 0, maxInc 0, mcErrs 0, gcmErrs 0
      Peak sync jitter -3/9, peak Rx sync delay 174, resyncs 0/0, no step interrupt scheduled
      VIN voltage: min 46.8, current 46.8, max 46.8
      V12 voltage: min 12.2, current 12.2, max 12.2
      MCU temperature: min 22.7C, current 39.4C, max 39.4C
      Last sensors broadcast 0x00000000 found 0 177 ticks ago, 0 ordering errs, loop time 0
      CAN messages queued 113, send timeouts 0, received 144, lost 0, free buffers 37, min 37, error reg 0
      dup 0, oos 0/0/0/0, bm 0, wbm 0, rxMotionDelay 0

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      • Phaedrux
        Phaedrux Moderator @knuxvomica last edited by

        @knuxvomica said in Duet 3hc steppers not moving:

        G4 S2 ; wait for expansion boards to start

        Can you try increasing your delay to 5 seconds?

        Are the LEDs on the expansion blinking in time with the mainboard?

        Is this a new build? Has this setup on the 3HC ever worked?

        Can you send M98 P"config.g" and post the result?

        Z-Bot CoreXY Build | Thingiverse Profile

        knuxvomica 1 Reply Last reply Reply Quote 0
        • knuxvomica
          knuxvomica @Phaedrux last edited by

          @Phaedrux

          The lights are indeed blinking in time with the main board as well as other can boards and all other boards are functioning correctly. It is not a new build, however, the 3hc is replacing two 1xd boards and 2 stepper drivers. I received the 3hc recently and it has not worked since I installed it. I also feel its important to note that there is no error reported by the drivers.

          The only result returned from M98 P"config.g" is "M98 P"config.g" in green.

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          • Phaedrux
            Phaedrux Moderator last edited by

            @knuxvomica said in Duet 3hc steppers not moving:

            VIN voltage: min 46.8, current 46.8, max 46.8

            What is your power supply voltage actually?

            Z-Bot CoreXY Build | Thingiverse Profile

            knuxvomica 1 Reply Last reply Reply Quote 0
            • knuxvomica
              knuxvomica @Phaedrux last edited by knuxvomica

              @Phaedrux that is the actual voltage of the power supply. It is a 48v psu

              knuxvomica 1 Reply Last reply Reply Quote 0
              • knuxvomica
                knuxvomica @knuxvomica last edited by

                @knuxvomica I just checked it with a voltmeter to confirm and it is actually reading 46.8 directly from t he psu.

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                • Phaedrux
                  Phaedrux Moderator last edited by

                  Can you post some photos of the 3HC driver area?

                  When and where did you purchase the 3HC?

                  Z-Bot CoreXY Build | Thingiverse Profile

                  knuxvomica 1 Reply Last reply Reply Quote 0
                  • knuxvomica
                    knuxvomica @Phaedrux last edited by

                    @Phaedrux 3hc.jpg

                    I purchased it from filastruder on 11/03/22 and received it 11/07/22

                    1 Reply Last reply Reply Quote 0
                    • Phaedrux
                      Phaedrux Moderator last edited by

                      Could you get some better lighting on there?

                      Z-Bot CoreXY Build | Thingiverse Profile

                      knuxvomica 1 Reply Last reply Reply Quote 0
                      • knuxvomica
                        knuxvomica @Phaedrux last edited by

                        @Phaedrux
                        Sure

                        20221118_120356.jpg
                        20221118_120433.jpg
                        20221118_120456.jpg

                        dc42 1 Reply Last reply Reply Quote 0
                        • Phaedrux
                          Phaedrux Moderator last edited by

                          Thanks. I don't see anything obvious for damage.

                          Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.

                          Z-Bot CoreXY Build | Thingiverse Profile

                          deckingman 1 Reply Last reply Reply Quote 0
                          • deckingman
                            deckingman @Phaedrux last edited by

                            @Phaedrux I was just wondering if the problem might be related to the fact that the OP has the board configured as board 10 seemingly without boards 1 to 9 being present? Might it be worth the OP configuring it as board 1 just to see what happens?

                            Ian
                            https://somei3deas.wordpress.com/
                            https://www.youtube.com/@deckingman

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                            • Phaedrux
                              Phaedrux Moderator last edited by

                              Worth a try, though I don't think there are any limits to the addressing as long as they are in the range.

                              https://docs.duet3d.com/en/User_manual/Machine_configuration/CAN_connection

                              3HC should be within 1 to 15.

                              In Duet 3 systems, each board has a CAN address, which is a number in the range 0 to 126. Each board must have a unique CAN address. The address of the main board is always 0. You can choose the addresses of the expansion and tool boards as you wish, however we suggest the following:
                              Use addresses 1 to 15 for Duet 3 Expansion 3HC boards
                              Use addresses 20 to 39 for tool boards
                              Use addresses 40 to 59 for external driver boards

                              Z-Bot CoreXY Build | Thingiverse Profile

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                              • dc42
                                dc42 administrators @knuxvomica last edited by

                                @knuxvomica I spotted this. From your config.g:

                                M569 P20.0 S0 ; assign physical drive 0 at can 20
                                M569 P10.0 S1 ;T2.6:2.6:5:0 ; assign physical drive 0 at can 10
                                M569 P10.1 S1 ;T2.6:2.6:5:0 ; assign physical drive 1 at can 10
                                M569 P0.0 S0 ; assign physical drive 0
                                M569 P0.1 S1 ; assign physical drive 1
                                M569 P0.2 S1 ; assign physical drive 2
                                M584 Y10.0 X10.1 E20.0 Z0.0:0.1:0.2 ; map drives
                                ;Drive settings
                                M350 X16 Y16 Z32 E16 I1 ; configure microstepping with interpolation
                                M92 X160 Y160 Z320 E562 ; set steps per mm
                                M566 X1000 Y1000 Z500 E120.00 ; set maximum instantaneous speed changes (mm/min)
                                M203 X100000 Y100000 Z3000 E3000 ; set maximum speeds (mm/min)
                                M201 X4000 Y4000 Z20.00 E1500 ; set accelerations (mm/s^2)
                                M906 X1000 Y1000 Z1000 E650 I30 ; set motor currents (mA) and motor idle factor in per cent

                                From your M122 B10 report:

                                Driver 0: pos 0, 80.0 steps/mm,ok, SG min 0, mspos 0, reads 40162, writes 0 timeouts 0, steps req 0 done 0
                                Driver 1: pos 1599840, 160.0 steps/mm,ok, SG min 9, mspos 9, reads 40161, writes 0 timeouts 0, steps req 0 done 0
                                Driver 2: pos 0, 80.0 steps/mm,ok, SG min 9, mspos 9, reads 40161, writes 0 timeouts 0, steps req 0 done 0
                                Moves scheduled 1, completed 1, in progress 0, hiccups 0, step errors 0, maxPrep 0, maxOverdue 0, maxInc 0, mcErrs 0, gcmErrs 0

                                This indicates that driver 1 is correctly configured and 1 move has been executed, which has moved driver 1. However, driver 0 indicates 80 steps/mm which is the default, whereas your config.g maps axis Y to driver 10.0 and the subsequent M92 command sets the Y steps/mm to 160. So I suspect that some commands in config.g may not be working as intended.

                                Please can you try sending the M584, M92 and M906 commands manually from the command line with the same parameters as used in config.g. Then send M584, M92 and M906 without parameters to check that the correct values are reported. Also send M913 to check that all axes are set to 100% motor current. Finally, test whether you can make X or Y moves using e.g. G91 G1 H2 X10.

                                Duet WiFi hardware designer and firmware engineer
                                Please do not ask me for Duet support via PM or email, use the forum
                                http://www.escher3d.com, https://miscsolutions.wordpress.com

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