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    Unable to login to duet shop, password reset does not work.

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    • Phaedruxundefined
      Phaedrux Moderator
      last edited by

      One for @T3P3Tony

      Z-Bot CoreXY Build | Thingiverse Profile

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      • T3P3Tonyundefined
        T3P3Tony administrators @Surgikill
        last edited by

        @Surgikill we are reworking the backend of the shop right now, and the user database for that is separate from the forum. For customers ordering in bulk we can take POs by email, otherwise we recommend purchasing from one of our genuine resellers:
        https://duet3d.com/page/genuine-resellers
        We will be restocking with 6HCs shortly.

        www.duet3d.com

        Surgikillundefined 1 Reply Last reply Reply Quote 0
        • Surgikillundefined
          Surgikill @T3P3Tony
          last edited by

          @T3P3Tony None of the resellers in the USA have the 6HC in stock, nevermind there is about a 20 dollar markup through them.

          T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
          • T3P3Tonyundefined
            T3P3Tony administrators @Surgikill
            last edited by

            @Surgikill yes, all our resellers (and us) are out of stock of 6HCs right now but we had some in this week and some of those are on the way to our resellers. so I hope they will have some next week. We will continue receiving stock from this latest run over the next few weeks and get them out to more sellers, including those in the UK and Europe.

            www.duet3d.com

            1 Reply Last reply Reply Quote 1
            • hackinistratorundefined
              hackinistrator
              last edited by

              i know its an old topic but i'm also trying to log in to duet shop with same issue as op .
              do i need to create different account ?
              (forgot password button does nothing)

              T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
              • T3P3Tonyundefined
                T3P3Tony administrators @hackinistrator
                last edited by

                @hackinistrator we migrated the back end so there are no old accounts.

                For individual sales we recommend using one of our Genuine resellers:
                https://duet3d.com/page/genuine-resellers

                For OEM/Reseller sales in volume please email infor@duet3d.com

                www.duet3d.com

                hackinistratorundefined 1 Reply Last reply Reply Quote 0
                • hackinistratorundefined
                  hackinistrator @T3P3Tony
                  last edited by hackinistrator

                  @T3P3Tony
                  i wanted to buy from the duet site as i see the never ver. of the 6hc board is in stock there. Local retailer has only older versions .

                  T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
                  • T3P3Tonyundefined
                    T3P3Tony administrators @hackinistrator
                    last edited by

                    @hackinistrator drop me a line at info@duet3d.com

                    www.duet3d.com

                    hackinistratorundefined 1 Reply Last reply Reply Quote 0
                    • hackinistratorundefined
                      hackinistrator @T3P3Tony
                      last edited by

                      @T3P3Tony thanks allot.
                      i'll contact local distributor tomorrow to check if they don't have the never ver. for sure .if not i'll contact you.

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                      • TNO_Marcundefined
                        TNO_Marc
                        last edited by

                        Yes, how can i login when I cannot create an account? I want to order directly from you, cause you have enough stock of the 6HC where almost non of the resellers does.

                        T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
                        • T3P3Tonyundefined
                          T3P3Tony administrators @TNO_Marc
                          last edited by

                          @TNO_Marc please email sales@duet3d.com. The online shop accounts are currently for OEMs and Resellers purchasing in volume. We also may be able to assist with a reseller near you.

                          www.duet3d.com

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