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    I think my Duet and/or Duex5 is/are dying

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    • dc42undefined
      dc42 administrators
      last edited by dc42

      Have you tried replacing the SD card?

      I2C errors are usually caused by a bad ground connection between the two VIN terminal blocks; but it's not impossible that the problem is a dodgy ribbon cable, or an intermittent problem on the DueX5.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

      deckingmanundefined 1 Reply Last reply Reply Quote 0
      • deckingmanundefined
        deckingman @dc42
        last edited by

        @dc42 said in I think my Duet and/or Duex5 is/are dying:

        Have you tried replacing the SD card?

        I2C errors are usually caused by a bad ground connection between the two VIN terminal blocks; but it's not impossible that the problem is a dodgy ribbon cable, or an intermittent problem on the DueX5.

        Yes I tried numerous SD cards a few months ago when the slow initialising at power up and when editing config.g started to become bothersome. I tried a range of different card sizes, both new and use and formatted to use different block sizes. None of which made any difference.

        To save me having to keep describing the connections, here is a picture
        0_1541149561202_DuexVinGnd.jpg

        For the slow initialisation, I just tried disconnecting the ribbon cable from the Duet to the Duex and turning on the power - made no difference. It still took a few seconds to initialise then a further few seconds for DWC to connect. I'm guessing that rules out the ribbon cable and Duex 5.

        Ian
        https://somei3deas.wordpress.com/
        https://www.youtube.com/@deckingman

        brunofportoundefined 1 Reply Last reply Reply Quote 0
        • gavatron3000undefined
          gavatron3000
          last edited by gavatron3000

          Are the supply cable and jumper between board both solid core?
          Im personally not a fan of solid core conductors in screw terminals due to reliability, all industrial control stuff I work with is all bootlaced multistrand or flex as we call it. I groan when I do work on a house wired with solid there's always something that has a drama with it. Might be worth changing cables like the other bloke said

          Edit: there also might be a possibility that the terminal solder joints have fatigued due to jumper cable not being able to flex and flexing the terminals ever so slightly over time. Just another thing to check I guess

          deckingmanundefined 1 Reply Last reply Reply Quote 0
          • BPisLifeundefined
            BPisLife
            last edited by

            Which firmware are you using? I noticed that at least in 2.01 or any of the 2 series firmware releases (haven’t tried the very latest yet) that it does seem slower. One of my printer even has noticeable jitters in all motor movements as if the motor control is not buffered and starts and stop rapidly.

            I should point out that I too use duetwifi with a duetx5.

            As far the specific problems you are seeing, I have not seen those. If the board is older visually inspect any electrolytic caps (if the board has any) as they do die overtime and their end of life is usually indicated with a leaking electrolyte.

            deckingmanundefined 1 Reply Last reply Reply Quote 0
            • dc42undefined
              dc42 administrators
              last edited by

              Can you pin down which module is holding it up? For example, if you comment out the M552 S1 command in config.g, does it start up at normal speed (as indicated by the hot end fan)?

              You could also try connecting a PC terminal emulator via USB as soon as you restart the Duet, in case it is trying to send a message to USB. Take the usual precautions against USB ground loops.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

              deckingmanundefined 1 Reply Last reply Reply Quote 0
              • deckingmanundefined
                deckingman @gavatron3000
                last edited by

                @gavatron3000 No space to fit ferrules so I'll stick with the solid core as per the Wiki Instructions.

                Ian
                https://somei3deas.wordpress.com/
                https://www.youtube.com/@deckingman

                1 Reply Last reply Reply Quote 0
                • deckingmanundefined
                  deckingman @BPisLife
                  last edited by

                  @bpislife Firmware is as per my OP. No jitters or movement issues other than when the 8 second delay problem manifests itself (once every 3 or 4 weeks).

                  Ian
                  https://somei3deas.wordpress.com/
                  https://www.youtube.com/@deckingman

                  1 Reply Last reply Reply Quote 0
                  • deckingmanundefined
                    deckingman @dc42
                    last edited by

                    @dc42 said in I think my Duet and/or Duex5 is/are dying:

                    Can you pin down which module is holding it up? For example, if you comment out the M552 S1 command in config.g, does it start up at normal speed (as indicated by the hot end fan)?

                    You could also try connecting a PC terminal emulator via USB as soon as you restart the Duet, in case it is trying to send a message to USB. Take the usual precautions against USB ground loops.

                    Thanks - I'll give those suggestions a go.

                    Ian
                    https://somei3deas.wordpress.com/
                    https://www.youtube.com/@deckingman

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                    • deckingmanundefined
                      deckingman
                      last edited by

                      I've just tried commenting out M552 to disable the network and it makes no difference to the slow initialisation (as indicated audibly by the hot end fan). I've also pulled out the daughter boards - I have PT 100 daughter board on the duet and a thermocouple daughter board on the Duex5 (but with nothing connected to it). They make no difference either. I can't tell if any of that makes any difference to the slow movement as that only happens once every 3 or 4 weeks and the printer is behaving itself right now.

                      Could you expand on what is meant by connecting a PC terminal emulator via USB?

                      The other thing I forgot to mention which might be relevant, is that it always does a sort of double blip of the hot end fan. That is to say, when power is first applied, the fan will run for between about 2 and 8 seconds, then it stops for about a second, then it does second run for maybe a second or two before stopping. Is that normal?

                      Ian
                      https://somei3deas.wordpress.com/
                      https://www.youtube.com/@deckingman

                      dc42undefined 1 Reply Last reply Reply Quote 0
                      • dc42undefined
                        dc42 administrators
                        last edited by

                        Hi Ian,

                        No the double blip is not normal. It sounds like it is resetting twice. After power up, what does M122 report as the reset reason?

                        By chance, today I was debugging a startup issue in our new automatic test equipment firmware, and I found that the order in which things were initialised was causing the watchdog timer to time out. The same issue potentially affects RRF, so I've applied the fix to RRF too. It will be in RRF 2.02RC4. So please try it when I release it. Although this could fix the startup issues, it's not connected with the slow running issue - that one is related to the I2C errors.

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

                        deckingmanundefined 1 Reply Last reply Reply Quote 0
                        • deckingmanundefined
                          deckingman @dc42
                          last edited by

                          @dc42 Hi David,

                          The M122 immediately after start is linked in my OP. It's the first one entitled "first boot m122". I appreciate that if you are on your tablet, you'll not be able to scroll up to see it so here it is again. 0_1541180301298_first boot M122.txt

                          TBH, it's done that "double blip" thing for as long as I can remember but usually, the fan just runs for about a second or two each time. It's just lately that the fan can run for much longer - up to 8 seconds.

                          I'll try 2.02 RC4 when you release it and let you know if that improves anything.

                          Many thanks

                          Ian
                          https://somei3deas.wordpress.com/
                          https://www.youtube.com/@deckingman

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                          • dc42undefined
                            dc42 administrators @deckingman
                            last edited by

                            @deckingman said in I think my Duet and/or Duex5 is/are dying:

                            Could you expand on what is meant by connecting a PC terminal emulator via USB?

                            I meant connect the Duet USB port to a PC and use a terminal emulator program (e.g. YAT) on the PC to connect to the Duet. Just like the way we suggest communicating with a Duet WiFi to set up the SSID and password.

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

                            1 Reply Last reply Reply Quote 0
                            • brunofportoundefined
                              brunofporto @deckingman
                              last edited by brunofporto

                              @deckingman said in I think my Duet and/or Duex5 is/are dying:

                              Aren't those jump wires too thin?

                              I had some issues with my PC memory from time to time. After some months if a move the cabinet then the memory had issues.

                              I solve that by cleaning all contacts and reinsert the memory. My hypothesis is that it oxidized a thin layer around the connection and when I moved the PC it reallocate slightly the connections causing the issue.

                              Maybe the ribbon cable connection have this issue. Try cleaning them with some proper product (not sure the name in English, here is "contact cleaner").

                              deckingmanundefined 1 Reply Last reply Reply Quote 0
                              • deckingmanundefined
                                deckingman @brunofporto
                                last edited by

                                @brunofporto said in I think my Duet and/or Duex5 is/are dying:

                                @deckingman said in I think my Duet and/or Duex5 is/are dying:

                                Aren't those jump wires too thin?

                                They are good for at least 20Amps, so 480 watts@24V. Given that I only use a 200Watt PSU for entire printer and the Duex only has 5 extruders and a few fans connected to it, I'd say they are more than adequate.☺

                                Ian
                                https://somei3deas.wordpress.com/
                                https://www.youtube.com/@deckingman

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                                • elmoretundefined
                                  elmoret
                                  last edited by

                                  Those brown wires are good for 20A? generally 20A means at least 14ga. Those don't look like 14ga wires.

                                  I don't think that's your problem, but I wouldn't put 20A through what looks like 20ga wires.

                                  deckingmanundefined 1 Reply Last reply Reply Quote 0
                                  • deckingmanundefined
                                    deckingman @elmoret
                                    last edited by deckingman

                                    @elmoret. Assuming by brown wires you mean the solid copper links, then I thought they were 2.5mm but they might be 1.5mm. So conservatively they are good for 20Amps - could be 27 amps if they are 2.5mm. https://www.stroma.com/news/current-carrying-capacity-for-cables

                                    I've no idea what the US equivalent of that is but over here in the UK it's what we use for out house wiring. We call it it twin and earth and those links came out of the main insulated twin cores (not the solid earth which is thinner).

                                    Edit. Just measured them with my digital calipers and they are 1.5mm, so good for 20Amps as I stated.

                                    Ian
                                    https://somei3deas.wordpress.com/
                                    https://www.youtube.com/@deckingman

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                                    • elmoretundefined
                                      elmoret
                                      last edited by

                                      They look like brown, insulated wires. If they're bare copper then I agree the diameter is suitable.

                                      I definitely wouldn't use bare exposed copper wires like that, too much risk of short, but again unrelated to the problem you're posting about.

                                      deckingmanundefined 1 Reply Last reply Reply Quote 0
                                      • deckingmanundefined
                                        deckingman @elmoret
                                        last edited by

                                        @elmoret Just out of curiosity,have we met? Have I done or said something to offend you?

                                        Ian
                                        https://somei3deas.wordpress.com/
                                        https://www.youtube.com/@deckingman

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                                        • elmoretundefined
                                          elmoret
                                          last edited by

                                          We have met, and I'm not offended, just trying to help.

                                          1 Reply Last reply Reply Quote 0
                                          • fcwiltundefined
                                            fcwilt
                                            last edited by

                                            Hi,

                                            Have you tried a different power supply?

                                            Frederick

                                            Printers: a E3D MS/TC setup and a RatRig Hybrid. Using Duet 3 hardware running 3.4.6

                                            deckingmanundefined 1 Reply Last reply Reply Quote 0
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