Forum Feature - Mark as Question/Solved.


  • administrators

    In order to make it easier to spot where a support question has been solved I have added a plugin to mark a topic as a question:

    Once you have created the topic, then please mark it as a question if it is a support question.

    0_1542669281262_98a3fc81-bafe-4bf3-a8bb-8183ade67694-image.png

    It will then show up on the topic list as "unsolved":
    0_1542669364731_b93d307a-43ce-4d6b-a0b5-3a210b560c46-image.png

    Once its marked this way it can then be marked as solved:
    0_1542669186623_b775aea9-f81f-4b75-8c19-039d4b825074-image.png

    Or reverted to a normal topic.
    When it is marked as solved it shows up on the topic list as such:
    0_1542669418770_98b441d6-58ab-4060-8e54-3fca7639c9e4-image.png

    Please help by marking topics as questions and then as solved where relevant. Also when you have a different unrelated question its best to start a new topic, you can link back to the old one if there is relavent information (such as a copy of your config.g) in the old topic.



  • @T3P3Tony
    Hi Tony! I really like this feature and use it every now and then myself. 👍
    One thing I noticed though that might be improved: additionally to marking the topic as solved it is possible to select a reply as the correct answer to the question. This option is in the individual reply's 3-dot-menu - but only my own replies have the entry in the menu. Usually other people answer my questions but I cannot select their answers.

    Maybe this can be configured somewhere to allow every reply to be selected?


  • administrators

    @wilriker yeah, that would be helpful. The Node.BB plugin would need extending to do this, will have a look.



  • @t3p3tony This might be extreme but expanding on what @wilriker has said, I'd quite like the ability to stop any further posts in a thread once a question has been answered (or solved). That's probably just me being a grumpy old git.................


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