@oliof said in Board arrived with a damaged component:
is that the 12V regulator? RatRig puts 1.3A+ 12V fans on their systems for cooling which is too much for the Duet3 mini 5+ (they note this on their shop).
If that is the case, then rat rig shouldn't really be supplying a product that is not fit for purpose and Duet3d shouldn't have to foot the bill for a replacement.