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2.03 + PanelDue 7i

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  • undefined
    flingier
    last edited by 9 Jul 2019, 12:02

    Upgraded Duet 2 Ethernet to firmware 2.0.3 and suddenly, the connected PanelDue 7i remains blank. Was working with 2.02 before. Didn't downgrade yet, as I'm still building the printer and have PC closeby with access to the webinterface.

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    • ?
      A Former User
      last edited by 9 Jul 2019, 12:32

      The panel has its own firmware and will display its interface independent of the Duet, so if the panel is blank that would suggest a problem with the firmware on the panel, an issue with the power supply to the panel or possibly damage to the panel i think which is really strange as you say it worked before the update.

      Maybe some else can chime in with more insight.

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      • undefined
        Phaedrux Moderator
        last edited by 9 Jul 2019, 16:41

        If you disconnect the panel from the Duet and connect it to a PC via usb, does it power up?

        Z-Bot CoreXY Build | Thingiverse Profile

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        • undefined
          kthoma85
          last edited by 4 Sept 2019, 19:13

          Phaedrux, I am working on putting a Duet 2 and a Panel 7 together. White screen when connected to Duet works normal when connected via USB. Any suggestions?

          undefined 1 Reply Last reply 4 Sept 2019, 19:15 Reply Quote 0
          • undefined
            Phaedrux Moderator @kthoma85
            last edited by 4 Sept 2019, 19:15

            @kthoma85 how have you got it connected?

            Z-Bot CoreXY Build | Thingiverse Profile

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            • undefined
              kthoma85
              last edited by 4 Sept 2019, 21:21

              The ribbon cable that is connected to the Panel Due.

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              • undefined
                Phaedrux Moderator
                last edited by 4 Sept 2019, 21:23

                Can you test with the 4 pin connector instead?

                Z-Bot CoreXY Build | Thingiverse Profile

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                • undefined
                  kthoma85
                  last edited by 4 Sept 2019, 21:25

                  What is the 4 pin connector? Do I need to make one?

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                  • undefined
                    kthoma85
                    last edited by 4 Sept 2019, 21:27

                    So that is what the other cable that came with the panel is for? I can try it later.

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                    • undefined
                      Phaedrux Moderator
                      last edited by 4 Sept 2019, 21:31

                      The 4 pin connector is the preferred method of connection. It's far more robust and less prone to connectivity issues. The cable length can be much greater as well.

                      Z-Bot CoreXY Build | Thingiverse Profile

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                      • undefined
                        nhof
                        last edited by 5 Sept 2019, 04:40

                        You will still need the ribbon cable if you are using the SD card slot on the paneldue, but you only need the 4-wire otherwise.

                        You can also plug both in and it should work fine.

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                        • undefined
                          dc42 administrators
                          last edited by 5 Sept 2019, 09:21

                          Check that you have the ribbon cable connected to the right port on the Duet, which is CONN_SD, not CONN_LCD despite the name.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • ?
                            A Former User
                            last edited by 5 Sept 2019, 09:41

                            Shouldn't the firmware on the PanelDue show the interface and not a white screen as long as it has sufficient power regardless of communication with the Duet? -

                            undefined 1 Reply Last reply 5 Sept 2019, 19:04 Reply Quote 0
                            • undefined
                              kthoma85
                              last edited by 5 Sept 2019, 14:52

                              I connected the 4wire connector and it is working fine. Now do I connect the ribbon cable to the blue circle or the orange circle?0_1567695079482_Panel Due connection.png

                              undefined 1 Reply Last reply 5 Sept 2019, 15:14 Reply Quote 0
                              • undefined
                                PaulHew
                                last edited by 5 Sept 2019, 15:02

                                Unless you need to use the SD card in the PanelDue, i would not.
                                As @Phaedrux mentioned, you can have a longer cable with the 4 pin, the ribbon cable has a length limit.
                                I upload everything from a computer via a network so no need for the PanelDue SD.

                                RailCore II - Duet Mini + 1LC, Voron V0.1 - Duet Mini
                                Voron 2.4 disassembled..... Waiting for the RailCore Mini....

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                                • undefined
                                  nhof @kthoma85
                                  last edited by 5 Sept 2019, 15:14

                                  @kthoma85 said in 2.03 + PanelDue 7i:

                                  blue circle or the orange circle?

                                  The blue one marked "External SD Card" will also power the PanelDue.

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                                  • undefined
                                    kthoma85
                                    last edited by 5 Sept 2019, 16:43

                                    Thank you everybody. I am good to go now.

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                                    • undefined
                                      dc42 administrators @A Former User
                                      last edited by 5 Sept 2019, 19:04

                                      @bearer said in 2.03 + PanelDue 7i:

                                      Shouldn't the firmware on the PanelDue show the interface and not a white screen as long as it has sufficient power regardless of communication with the Duet? -

                                      Yes, if the ribbon cable is sound and connected to the correct connector on the Duet.

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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