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    Duet Maestro skipping layers while printing

    Scheduled Pinned Locked Moved
    Duet Web Control
    duet maestro troubleshooting
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    • jacobsundlesundefined
      jacobsundles
      last edited by

      Hi, my Promega has the Duet Maestro. It just started to randomly change layers while printing. It often skips several layers at a time. Such as layer one skipping to layer 10. After that about 100 error codes show up letting me know the machine is out of bounds. I then have to turn the printer off since the buttons are unresponsive. Please help. I'm trying to point some business parts and it is somewhat urgent! Thanks

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      • oliofundefined
        oliof
        last edited by

        Please share your config.g, a config-override.g if you have one and an example gcode file

        <>RatRig V-Minion Fly Super5Pro RRF<> V-Core 3.1 IDEX k*****r <> RatRig V-Minion SKR 2 Marlin<>

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        • jacobsundlesundefined
          jacobsundles
          last edited by

          Thank you. I'll do that in just a few.

          I also just recieved a new error code after homing the printer.

          The error code reads that there is a java script error and that it disconnected the duet board. I will send a screenshot with my next message that includes the g.codes

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          • jacobsundlesundefined
            jacobsundles
            last edited by

            Alright, here's the gcodes , except the backup gcode, and the picture of the new javascript error. Thanks so much for you help.

            0_1563647079305_config.g
            0_1563647122748_CFFFP_f094a0f4-815f-4efa-8e16-e975c668113f.gcode
            0_1563647176479_20190720_110515.jpg

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            • jacobsundlesundefined
              jacobsundles
              last edited by

              The JavaScript error code showed up again, but this time it showed up right after I tried to disable the mesh bed leveling.

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              • oliofundefined
                oliof
                last edited by

                Also try running M122 and copy the output here. If the web interface doesn't run reliably, try connecting with YAT or pronterface.

                <>RatRig V-Minion Fly Super5Pro RRF<> V-Core 3.1 IDEX k*****r <> RatRig V-Minion SKR 2 Marlin<>

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                • jacobsundlesundefined
                  jacobsundles
                  last edited by

                  M122
                  === Diagnostics ===
                  RepRapFirmware for Duet 2 Maestro version 2.02RC5(RTOS) running on Duet Maestro 1.0
                  Board ID: 08D8M-9T8A2-MQNSS-6J9D2-3SD6R-967GY
                  Used output buffers: 3 of 20 (18 max)
                  === RTOS ===
                  Static ram: 21236
                  Dynamic ram: 96988 of which 0 recycled
                  Exception stack ram used: 420
                  Never used ram: 12428
                  Tasks: NETWORK(ready,456) HEAT(blocked,1300) MAIN(running,3672) IDLE(ready,200)
                  Owned mutexes:
                  === Platform ===
                  Last reset 00:47:24 ago, cause: power up
                  Last software reset at 2019-07-16 13:02, reason: User, spinning module GCodes, available RAM 12468 bytes (slot 3)
                  Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0400f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                  Error status: 0
                  Free file entries: 10
                  SD card 0 detected, interface speed: 15.0MBytes/sec
                  SD card longest block write time: 0.0ms, max retries 0
                  MCU temperature: min 34.6, current 34.7, max 35.1
                  Supply voltage: min 23.9, current 24.0, max 24.0, under voltage events: 0, over voltage events: 0, power good: yes
                  Driver 0: standstill, read errors 0, write errors 0, ifcount 15, reads 871, timeouts 0
                  Driver 1: standstill, read errors 0, write errors 0, ifcount 15, reads 871, timeouts 0
                  Driver 2: standstill, read errors 0, write errors 0, ifcount 15, reads 871, timeouts 0
                  Driver 3: standstill, read errors 0, write errors 0, ifcount 11, reads 871, timeouts 0
                  Driver 4: standstill, read errors 0, write errors 0, ifcount 8, reads 871, timeouts 0
                  Driver 5: ok, read errors 0, write errors 0, ifcount 0, reads 0, timeouts 871
                  Driver 6: ok, read errors 0, write errors 0, ifcount 0, reads 0, timeouts 871
                  Date/time: 2019-07-20 11:48:46
                  Slowest loop: 3.82ms; fastest: 0.07ms
                  I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0
                  === Move ===
                  Hiccups: 0, StepErrors: 0, LaErrors: 0, FreeDm: 240, MinFreeDm: 240, MaxWait: 0ms, Underruns: 0, 0
                  Scheduled moves: 7, completed moves: 7
                  Bed compensation in use: mesh
                  Bed probe heights: 0.000 0.000 0.000 0.000 0.000
                  === Heat ===
                  Bed heaters = 0, chamberHeaters = -1 -1
                  Heater 0 is on, I-accum = 1.0
                  === GCodes ===
                  Segments left: 0
                  Stack records: 3 allocated, 0 in use
                  Movement lock held by null
                  http is idle in state(s) 0
                  telnet is idle in state(s) 0
                  file is idle in state(s) 0
                  serial is idle in state(s) 0
                  aux is idle in state(s) 0
                  daemon is idle in state(s) 0
                  queue is idle in state(s) 0
                  lcd is idle in state(s) 0
                  autopause is idle in state(s) 0
                  Code queue is empty.
                  === Network ===
                  Slowest loop: 69.93ms; fastest: 0.02ms
                  Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
                  HTTP sessions: 1 of 8
                  Interface state 5, link 100Mbps full duplex

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                  • oliofundefined
                    oliof
                    last edited by

                    Can you run M122 directly after the layer skips happen, before you got emergency stop?

                    <>RatRig V-Minion Fly Super5Pro RRF<> V-Core 3.1 IDEX k*****r <> RatRig V-Minion SKR 2 Marlin<>

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                    • oliofundefined
                      oliof
                      last edited by

                      Also, you're running an unsupported 2.02 rc release,ake sure you update to 2.03

                      <>RatRig V-Minion Fly Super5Pro RRF<> V-Core 3.1 IDEX k*****r <> RatRig V-Minion SKR 2 Marlin<>

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                      • Phaedruxundefined
                        Phaedrux Moderator
                        last edited by

                        It looks like your firmware and DWC are a bit out of date or mismatched. Please try updating everything to the 2.03 release.

                        https://github.com/dc42/RepRapFirmware/releases/tag/2.03

                        You should be able to simply upload this zip file as is to the settings page: https://github.com/dc42/RepRapFirmware/releases/download/2.03/Duet2Firmware-2.03.zip

                        Z-Bot CoreXY Build | Thingiverse Profile

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                        • jacobsundlesundefined
                          jacobsundles
                          last edited by

                          Thanks. I'll update a little later today and give that a shot.

                          Here is the M122 code that appeared after the same issue.
                          M122
                          === Diagnostics ===
                          RepRapFirmware for Duet 2 Maestro version 2.02RC5(RTOS) running on Duet Maestro 1.0
                          Board ID: 08D8M-9T8A2-MQNSS-6J9D2-3SD6R-967GY
                          Used output buffers: 3 of 20 (20 max)
                          === RTOS ===
                          Static ram: 21236
                          Dynamic ram: 96988 of which 0 recycled
                          Exception stack ram used: 380
                          Never used ram: 12468
                          Tasks: NETWORK(ready,456) HEAT(blocked,1300) MAIN(running,3672) IDLE(ready,200)
                          Owned mutexes:
                          === Platform ===
                          Last reset 00:19:20 ago, cause: power up
                          Last software reset at 2019-07-16 13:02, reason: User, spinning module GCodes, available RAM 12468 bytes (slot 3)
                          Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0400f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                          Error status: 4
                          Free file entries: 9
                          SD card 0 detected, interface speed: 15.0MBytes/sec
                          SD card longest block write time: 63.0ms, max retries 0
                          MCU temperature: min 24.0, current 38.2, max 38.3
                          Supply voltage: min 23.0, current 23.2, max 24.1, under voltage events: 0, over voltage events: 0, power good: yes
                          Driver 0: standstill, read errors 0, write errors 0, ifcount 12, reads 46375, timeouts 0
                          Driver 1: standstill, read errors 0, write errors 0, ifcount 12, reads 46375, timeouts 0
                          Driver 2: standstill, read errors 0, write errors 0, ifcount 12, reads 46375, timeouts 0
                          Driver 3: standstill, read errors 0, write errors 0, ifcount 10, reads 46376, timeouts 1
                          Driver 4: standstill, read errors 0, write errors 0, ifcount 8, reads 46379, timeouts 0
                          Driver 5: ok, read errors 0, write errors 0, ifcount 0, reads 0, timeouts 46386
                          Driver 6: ok, read errors 0, write errors 0, ifcount 0, reads 0, timeouts 46386
                          Date/time: 2019-07-20 14:55:27
                          Slowest loop: 4581228.50ms; fastest: 0.06ms
                          I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0
                          === Move ===
                          Hiccups: 0, StepErrors: 0, LaErrors: 0, FreeDm: 240, MinFreeDm: 130, MaxWait: 737781ms, Underruns: 0, 0
                          Scheduled moves: 594, completed moves: 594
                          Bed compensation in use: mesh
                          Bed probe heights: 0.000 0.000 0.000 0.000 0.000
                          === Heat ===
                          Bed heaters = 0, chamberHeaters = -1 -1
                          Heater 0 is on, I-accum = 0.9
                          Heater 1 is on, I-accum = 0.2
                          === GCodes ===
                          Segments left: 0
                          Stack records: 3 allocated, 0 in use
                          Movement lock held by null
                          http is idle in state(s) 0
                          telnet is idle in state(s) 0
                          file is idle in state(s) 0
                          serial is idle in state(s) 0
                          aux is idle in state(s) 0
                          daemon is idle in state(s) 0
                          queue is idle in state(s) 0
                          lcd is idle in state(s) 0
                          autopause is idle in state(s) 0
                          Code queue is empty.
                          === Network ===
                          Slowest loop: 4581228.50ms; fastest: 0.02ms
                          Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
                          HTTP sessions: 1 of 8
                          Interface state 5, link 100Mbps full duplex

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                          • Vetiundefined
                            Veti
                            last edited by

                            there was a problem in the 2.02 firmware with time keeping that caused layer shifts.

                            dc42undefined 1 Reply Last reply Reply Quote 0
                            • dc42undefined
                              dc42 administrators @Veti
                              last edited by

                              @veti said in Duet Maestro skipping layers while printing:

                              there was a problem in the 2.02 firmware with time keeping that caused layer shifts.

                              That issue was in some 2.02RC and earlier releases. I fixed it before the 2.02 stable release.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

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                              • Vetiundefined
                                Veti
                                last edited by

                                @dc42 said in Duet Maestro skipping layers while printing:

                                That issue was in some 2.02RC

                                yes. he is using 2.02RC5, which was affected.

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                                • jacobsundlesundefined
                                  jacobsundles
                                  last edited by

                                  Awesome. You guys have been a great help. I'll respond today or tomorrow after I've updated it. Thank you again.

                                  1 Reply Last reply Reply Quote 0
                                  • jacobsundlesundefined
                                    jacobsundles
                                    last edited by

                                    It's working better than ever. Guess it just needed a firmware update.

                                    Thanks a bunch for your fast and professional help. Even though the solution was simple, i likely wouldn't have ever fixed the issue since I was at the end of my rope. So, thanks again.

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