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    SD card slot failed in Duet wifi

    Scheduled Pinned Locked Moved Unsolved
    Duet Hardware and wiring
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    • GOYOundefined
      GOYO
      last edited by GOYO

      hello I get in touch with you to tell you the problem I have with the duet2 wiffi motherboard, after trying many configurations with 3 sd cards, I have seen that the problem I have is with the sd module because after reading on github I have discovered The problem does not recognize the SD cards, because the module is broken, I wish I could change it for another motherboard or repair it, thanks0_1567889203367_Sin título.jpg0_1567889558328_9cf86a2e-aa26-4e12-8828-f198c67bdce6-image.png

      dc42undefined 1 Reply Last reply Reply Quote 0
      • dc42undefined
        dc42 administrators @GOYO
        last edited by

        How old is your Duet, and where did you buy it?

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

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        • GOYOundefined
          GOYO
          last edited by

          Hello, I acquired it in a joint here in Spain, from Mr. Hector de la Fuente, on May 9, 2018

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          • A Former User?
            A Former User
            last edited by

            As the warranty terms varies with vendors/countries you'll need to check with the vendor if your board is still under warranty.

            GOYOundefined 1 Reply Last reply Reply Quote 0
            • GOYOundefined
              GOYO @A Former User
              last edited by

              @bearer hello I think the warranty issue is important but I have not manipulated the card at any time I do not know if it was because those who brought the capacitor c111 that was wrong, I have not disassembled the card has never worked perfectly until last week and doing all the steps of github I discovered that this is the fault, thanks

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              • A Former User?
                A Former User
                last edited by

                As you haven't bought the board from duet3d.com all that can happen here is the administrators determining if the problem is covered by warranty.

                The first step is to determine if the board is still under warranty, if not there is no point in examining if the problem is covered by the terms of the warranty, as such your task is to ask the vendor if the 18 months old board is still covered by warranty.

                Some parts of the world offer 6 months warranty, some 24 months, as such you need to ask your vendor.

                If Mr. Hector is the proprietor of https://tienda.bricogeek.com/content/3-condiciones-de-uso#garantia (the genuine spanish reseller) then the terms seems to not cover your case as it is a problem that occured after 6 months, and cannot be proven to have been present at the time of delivery as the card initially worked?

                In any case:

                @bearer said in SD card slot failed in Duet wifi:

                you'll need to check with the vendor if your board is still under warranty.

                GOYOundefined 1 Reply Last reply Reply Quote 0
                • GOYOundefined
                  GOYO @A Former User
                  last edited by

                  304/5000
                  man if the card was 5 years old, I understand that duet washes his hands, but is bought last year and as I say I have never manipulated the card, I have trusted duet and I do not see normal that the card fails without touching it and is my fault, thank you and I hope the duet team gives me a solution

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                  • A Former User?
                    A Former User
                    last edited by

                    They asked you a question; your answer doesn't answer what they wanted to know; in plain terms is it a genuine Duet board purchased from an authorized reseller? And in any case you need to direct your claim to your seller, refer to https://www.duet3d.com/warranty

                    GOYOundefined 1 Reply Last reply Reply Quote 0
                    • GOYOundefined
                      GOYO @A Former User
                      last edited by

                      @bearer of course it is original and if purchased from an official distributor, it is not a problem of use it is a problem of the card that fails the sd module, and excuse me if I do not write well, it is through the google translator, thanks

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                      • A Former User?
                        A Former User
                        last edited by

                        Okay, thats one step closer, next determine the distributors warranty period for your purchase.

                        GOYOundefined 1 Reply Last reply Reply Quote 0
                        • GOYOundefined
                          GOYO @A Former User
                          last edited by

                          @bearer One question, if the warranty has already passed, what options do I have to repair the card? I do not know what to do

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                          • A Former User?
                            A Former User
                            last edited by

                            EU consumers usually have good protection from vendors beyond manufacturers warranty, but I'm not familiar with your country, your vendor will be able to answer you.

                            If all else fails, and you're certain the problem is the sd-card reader on the board, then I'd take it to a cell phone repair shop and ask them to replace the sd-card socket. However your the second picture you posted does say the card is detected, but its still possible other pins of the socket is damaged. Does the problem persist if you disconnect any other accessories (while powered off)?

                            T3P3Tonyundefined GOYOundefined 2 Replies Last reply Reply Quote 0
                            • T3P3Tonyundefined
                              T3P3Tony administrators @A Former User
                              last edited by

                              @bearer said in SD card slot failed in Duet wifi:

                              say the card is detected

                              Ahh i missed that.

                              @GOYO i don't think is the card detect pin then, although that is by far the most common issue of the SD card has been working fine up until now. and normally over many 1000s of insert/removes.

                              www.duet3d.com

                              GOYOundefined 2 Replies Last reply Reply Quote 0
                              • GOYOundefined
                                GOYO @T3P3Tony
                                last edited by

                                @t3p3tony hello, I have not removed the card since I mounted it last year, this week I started not to connect and started looking at the github and I noticed by other users who also had that problem, I did all the checks that Mr. DC42 explained to another user and I realized that I had the same problem, as I say I have not released the SD since last year that the mount in the duet

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                                • GOYOundefined
                                  GOYO @A Former User
                                  last edited by

                                  @bearer I had never removed the card until now that I had a connection error, I have a cr10 and the electronic box has been closed until now

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                                  • GOYOundefined
                                    GOYO @T3P3Tony
                                    last edited by

                                    @t3p3tony 0_1567964727487_bf2368b9-fd31-4a28-a25b-3d9841d7330f-image.png I've been like this for 3 days

                                    T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
                                    • T3P3Tonyundefined
                                      T3P3Tony administrators @GOYO
                                      last edited by

                                      @goyo please send a good picture of the SD card socket showing how it is soldered on, and also a picture around the processor. Also i note your MC temp of 40 degrees, thats probably not calibrated, does it feel hot to the touch?

                                      www.duet3d.com

                                      GOYOundefined 3 Replies Last reply Reply Quote 0
                                      • GOYOundefined
                                        GOYO @T3P3Tony
                                        last edited by

                                        This post is deleted!
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                                        • GOYOundefined
                                          GOYO @T3P3Tony
                                          last edited by

                                          @t3p3tony 0_1567982226445_2019-9-9 0-14-27.jpg 0_1567982248971_2019-9-9 0-8-36.jpg 0_1567982269484_2019-9-9 0-14-41.jpg 0_1567982292408_2019-9-9 0-18-35.jpg 0_1567982322234_2019-9-9 0-18-24.jpg 0_1567982338922_2019-9-9 0-17-54.jpg

                                          the processor is not hot

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                                          • GOYOundefined
                                            GOYO @T3P3Tony
                                            last edited by

                                            @t3p3tony 0_1567983484937_0159aa5d-4a2c-4df2-92ec-7aa04d6ef7de-image.png

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