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    Board cannot update firmware

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    Firmware installation
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    • T3P3Tonyundefined
      T3P3Tony administrators
      last edited by

      please can you do a cut and paste of the M997 response, I think capitalisation is important so try with the files names as they are here:
      https://duet3d.com/wiki/Updating_WiFi_firmware_or_DuetWebControl_files

      www.duet3d.com

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      • GeckoBox3Dundefined
        GeckoBox3D
        last edited by

        I'm using M997 S0…. it responds with

        SENT: M997 S0
        RECEIVED: Error: Firmware binary "DuetWiFiFirmware.bin" not found

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        • InSanityundefined
          InSanity
          last edited by

          Sounds like you file needs to be named exactly "DuetWiFiFirmware.bin" with the same exact capitalization.

          Jeff

          Duet WiFi Powered FFCP with E3D legends hotend system. BLTouch grid leveling.

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          • GeckoBox3Dundefined
            GeckoBox3D
            last edited by

            I have tried that, and it doesn't work. I have updated my old duet board using the downloaded file names before. I also doubt that is the issue, as if it was everyone else who downloaded the latest update would have this problem.

            Does anyone know how to start from scratch and reupload firmware?

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            • InSanityundefined
              InSanity
              last edited by

              I used backup procedure #3 when I replaced my main CPU on the board. See link:

              Updating main firmware

              Jeff

              Duet WiFi Powered FFCP with E3D legends hotend system. BLTouch grid leveling.

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              • dc42undefined
                dc42 administrators
                last edited by

                If you upload new firmware via DWC and accept DWC's offer to install it, then DWC will do the file renaming for you. If you copy the new firmware file to the SD card any other way, then you need to rename the file to the correct name yourself.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • T3P3Tonyundefined
                  T3P3Tony administrators
                  last edited by

                  @dc42:

                  If you upload new firmware via DWC and accept DWC's offer to install it, then DWC will do the file renaming for you. If you copy the new firmware file to the SD card any other way, then you need to rename the file to the correct name yourself.

                  That I did not know. How clever is it (just strip the last characters in the file name or inspect the binary header for what firmware type it is?)

                  www.duet3d.com

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                  • GeckoBox3Dundefined
                    GeckoBox3D
                    last edited by

                    I will be using the software in back up procedure 3 tonight to bring the board back to life… However I might suggest that incompatible firmware/DWC/wifiserver releases should come with a warning message to stop incompatible installs. Having the wiki is great, but it feels backwards to have to find important info in it after you make the mistake....

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                    • InSanityundefined
                      InSanity
                      last edited by

                      @GeckoBox3D:

                      I will be using the software in back up procedure 3 tonight to bring the board back to life… However I might suggest that incompatible firmware/DWC/wifiserver releases should come with a warning message to stop incompatible installs. Having the wiki is great, but it feels backwards to have to find important info in it after you make the mistake....

                      You may actually have to downgrade the firmware and then update DWC and WiFIServer then upgrade as needed.

                      Jeff

                      Duet WiFi Powered FFCP with E3D legends hotend system. BLTouch grid leveling.

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                      • dc42undefined
                        dc42 administrators
                        last edited by

                        @GeckoBox3D:

                        I have tried that, and it doesn't work. I have updated my old duet board using the downloaded file names before. I also doubt that is the issue, as if it was everyone else who downloaded the latest update would have this problem.

                        If you send M997 manually then the file names in /sys must be exactly right, e.g. DuetWiFiFirmware.bin.

                        The general rule is:

                        1. Install new main firmware. This is always compatible with the previous version of DWC and DuetWiFiServer - although not necessarily compatible with much older versions of DWC.

                        2. Install the new DuetWiFiServer, if there is a new one.

                        3. Finally, install the new DWC.

                        In what way did it "not work" when you renamed the downloaded firmware file to DuetWiFiFirmware.bin and sent M997 S0 ?

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                        • GeckoBox3Dundefined
                          GeckoBox3D
                          last edited by

                          It did exactly the same as explained above, if I try to upload it via the DWC it says 'error' in the loading bar (same as any upload including .stl files for printing), and if I upload it via usb I get the "DuetWifiFirmware.bin not found" message. This is with and without renaming the files.

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                          • dc42undefined
                            dc42 administrators
                            last edited by

                            See backup procedure #1 at https://duet3d.com/wiki/Updating_main_firmware.

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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                            • thooijerundefined
                              thooijer
                              last edited by

                              Last night , experienced almost the same thing.
                              Updated in the wrong order via the web interface.
                              Could see a message that renaming failed in the web interface.
                              Adding the new DuetWifiFirmware.bin to the sd card in the sys folder then M997 S0 would wipe the DuetWifiFirmware.bin file and
                              gave the error :Firmware binary "DuetWiFiFirmware.bin" not found.
                              Procedure 3 did the trick, updated to the latest firmwares and webinterface now.

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                              • GeckoBox3Dundefined
                                GeckoBox3D
                                last edited by

                                @thooijer:

                                Last night , experienced almost the same thing.
                                Updated in the wrong order via the web interface.
                                Could see a message that renaming failed in the web interface.
                                Adding the new DuetWifiFirmware.bin to the sd card in the sys folder then M997 S0 would wipe the DuetWifiFirmware.bin file and
                                gave the error :Firmware binary "DuetWiFiFirmware.bin" not found.
                                Procedure 3 did the trick, updated to the latest firmwares and webinterface now.

                                Exactly the same for me as well. Renaming files did not work at all, no matter what interface I used. Quite a pain though, I feel like there should be a warning message for installing non-compatible firmwares.

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                                • hum3undefined
                                  hum3
                                  last edited by

                                  Another in the heffalump trap!

                                  I had loaded the Web Interface first. Fix was like procedure 1.

                                  • Power down and extracted the uSD card

                                  • Copy and rename the latest set of files

                                  • Reinserted card and powered on

                                  • Send the command on the web interface M997 S0 this upgraded the firmware

                                  • Then upgraded the WIFI server using the web server

                                  Looking better - so back to rebuild the Ormerod 1. Such quiet motors - lovely.,

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                                  • 3dprinting meatheadundefined
                                    3dprinting meathead
                                    last edited by

                                    @hum3:

                                    Another in the heffalump trap!

                                    I had loaded the Web Interface first. Fix was like procedure 1.

                                    • Power down and extracted the uSD card

                                    • Copy and rename the latest set of files

                                    • Reinserted card and powered on

                                    • Send the command on the web interface M997 S0 this upgraded the firmware

                                    • Then upgraded the WIFI server using the web server

                                    Looking better - so back to rebuild the Ormerod 1. Such quiet motors - lovely.,

                                    Nice, I guess i was the odd ball out, I updated the web controller and interface no problem but couldn't update the firmware-had to rename it, and now all set.
                                    Now I just need to figure out how to enable the configurator file I made. Commence the forum search!

                                    Edit:Nailed it! on to BLtouch

                                    If I can learn it, than anyone can learn it.

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