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    Board cannot update firmware

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    Firmware installation
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    • InSanityundefined
      InSanity
      last edited by

      What browser are you using, have you tried different browsers ? Sometimes you can get an error uploading if you have other sessions open at the same time on say another PC.

      Jeff

      Duet WiFi Powered FFCP with E3D legends hotend system. BLTouch grid leveling.

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      • T3P3Tonyundefined
        T3P3Tony administrators
        last edited by

        When you placed the files directly on the SD card did you put them in the /sys subfolder?

        have you had a look here:
        https://duet3d.com/wiki/Updating_main_firmware

        and here:
        https://duet3d.com/wiki/Updating_WiFi_firmware_or_DuetWebControl_files

        It should not be looking for "duetfirmware.bin"

        www.duet3d.com

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        • Dougal1957undefined
          Dougal1957
          last edited by

          Think the Clue might be that the Op did the DWC First this is probably why the rest is failing The WiKi does explicitly state the order of upgrade is Duet Fw followed by WiFi Server followed by DWC.

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          • GeckoBox3Dundefined
            GeckoBox3D
            last edited by

            I think that might be the case Dougal, although I don't know how to uninstall the DWC or where to find the old version. I did not see this in the Wiki till after I followed the recent firmware update thread by Chrishamm which had the link for the DWC first, and then the firmware.

            Otherwise, yes I have placed it in the .sys folder and there are no other sessions open. Other browsers give the same error.

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            • T3P3Tonyundefined
              T3P3Tony administrators
              last edited by

              It should still work from USB, even if DWC is not working properly due to a firmware mismatch.

              Can you confirm you have the files named correctly? you originally said there was an error finding the firmware file, even from usb.

              www.duet3d.com

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              • GeckoBox3Dundefined
                GeckoBox3D
                last edited by

                I kept the name the same as what I downloaded, and tried renaming it to what it wanted to find in the error message.

                For reference, this is "Duetwififirmware-1.17b.bin" and "duetwififirmware.bin"

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                • T3P3Tonyundefined
                  T3P3Tony administrators
                  last edited by

                  please can you do a cut and paste of the M997 response, I think capitalisation is important so try with the files names as they are here:
                  https://duet3d.com/wiki/Updating_WiFi_firmware_or_DuetWebControl_files

                  www.duet3d.com

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                  • GeckoBox3Dundefined
                    GeckoBox3D
                    last edited by

                    I'm using M997 S0…. it responds with

                    SENT: M997 S0
                    RECEIVED: Error: Firmware binary "DuetWiFiFirmware.bin" not found

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                    • InSanityundefined
                      InSanity
                      last edited by

                      Sounds like you file needs to be named exactly "DuetWiFiFirmware.bin" with the same exact capitalization.

                      Jeff

                      Duet WiFi Powered FFCP with E3D legends hotend system. BLTouch grid leveling.

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                      • GeckoBox3Dundefined
                        GeckoBox3D
                        last edited by

                        I have tried that, and it doesn't work. I have updated my old duet board using the downloaded file names before. I also doubt that is the issue, as if it was everyone else who downloaded the latest update would have this problem.

                        Does anyone know how to start from scratch and reupload firmware?

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                        • InSanityundefined
                          InSanity
                          last edited by

                          I used backup procedure #3 when I replaced my main CPU on the board. See link:

                          Updating main firmware

                          Jeff

                          Duet WiFi Powered FFCP with E3D legends hotend system. BLTouch grid leveling.

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                          • dc42undefined
                            dc42 administrators
                            last edited by

                            If you upload new firmware via DWC and accept DWC's offer to install it, then DWC will do the file renaming for you. If you copy the new firmware file to the SD card any other way, then you need to rename the file to the correct name yourself.

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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                            • T3P3Tonyundefined
                              T3P3Tony administrators
                              last edited by

                              @dc42:

                              If you upload new firmware via DWC and accept DWC's offer to install it, then DWC will do the file renaming for you. If you copy the new firmware file to the SD card any other way, then you need to rename the file to the correct name yourself.

                              That I did not know. How clever is it (just strip the last characters in the file name or inspect the binary header for what firmware type it is?)

                              www.duet3d.com

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                              • GeckoBox3Dundefined
                                GeckoBox3D
                                last edited by

                                I will be using the software in back up procedure 3 tonight to bring the board back to life… However I might suggest that incompatible firmware/DWC/wifiserver releases should come with a warning message to stop incompatible installs. Having the wiki is great, but it feels backwards to have to find important info in it after you make the mistake....

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                                • InSanityundefined
                                  InSanity
                                  last edited by

                                  @GeckoBox3D:

                                  I will be using the software in back up procedure 3 tonight to bring the board back to life… However I might suggest that incompatible firmware/DWC/wifiserver releases should come with a warning message to stop incompatible installs. Having the wiki is great, but it feels backwards to have to find important info in it after you make the mistake....

                                  You may actually have to downgrade the firmware and then update DWC and WiFIServer then upgrade as needed.

                                  Jeff

                                  Duet WiFi Powered FFCP with E3D legends hotend system. BLTouch grid leveling.

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                                  • dc42undefined
                                    dc42 administrators
                                    last edited by

                                    @GeckoBox3D:

                                    I have tried that, and it doesn't work. I have updated my old duet board using the downloaded file names before. I also doubt that is the issue, as if it was everyone else who downloaded the latest update would have this problem.

                                    If you send M997 manually then the file names in /sys must be exactly right, e.g. DuetWiFiFirmware.bin.

                                    The general rule is:

                                    1. Install new main firmware. This is always compatible with the previous version of DWC and DuetWiFiServer - although not necessarily compatible with much older versions of DWC.

                                    2. Install the new DuetWiFiServer, if there is a new one.

                                    3. Finally, install the new DWC.

                                    In what way did it "not work" when you renamed the downloaded firmware file to DuetWiFiFirmware.bin and sent M997 S0 ?

                                    Duet WiFi hardware designer and firmware engineer
                                    Please do not ask me for Duet support via PM or email, use the forum
                                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                    • GeckoBox3Dundefined
                                      GeckoBox3D
                                      last edited by

                                      It did exactly the same as explained above, if I try to upload it via the DWC it says 'error' in the loading bar (same as any upload including .stl files for printing), and if I upload it via usb I get the "DuetWifiFirmware.bin not found" message. This is with and without renaming the files.

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                                      • dc42undefined
                                        dc42 administrators
                                        last edited by

                                        See backup procedure #1 at https://duet3d.com/wiki/Updating_main_firmware.

                                        Duet WiFi hardware designer and firmware engineer
                                        Please do not ask me for Duet support via PM or email, use the forum
                                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                        • thooijerundefined
                                          thooijer
                                          last edited by

                                          Last night , experienced almost the same thing.
                                          Updated in the wrong order via the web interface.
                                          Could see a message that renaming failed in the web interface.
                                          Adding the new DuetWifiFirmware.bin to the sd card in the sys folder then M997 S0 would wipe the DuetWifiFirmware.bin file and
                                          gave the error :Firmware binary "DuetWiFiFirmware.bin" not found.
                                          Procedure 3 did the trick, updated to the latest firmwares and webinterface now.

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                                          • GeckoBox3Dundefined
                                            GeckoBox3D
                                            last edited by

                                            @thooijer:

                                            Last night , experienced almost the same thing.
                                            Updated in the wrong order via the web interface.
                                            Could see a message that renaming failed in the web interface.
                                            Adding the new DuetWifiFirmware.bin to the sd card in the sys folder then M997 S0 would wipe the DuetWifiFirmware.bin file and
                                            gave the error :Firmware binary "DuetWiFiFirmware.bin" not found.
                                            Procedure 3 did the trick, updated to the latest firmwares and webinterface now.

                                            Exactly the same for me as well. Renaming files did not work at all, no matter what interface I used. Quite a pain though, I feel like there should be a warning message for installing non-compatible firmwares.

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