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    Duet Wifi not detected

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    Duet Hardware and wiring
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    • Stephen6309undefined
      Stephen6309 @vamatis
      last edited by

      @vamatis https://duet3d.dozuki.com/Wiki/What_to_do_if_your_Duet_won't_respond

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      • vamatisundefined
        vamatis
        last edited by

        Thank you very much for the answer. I just tried it. I now also have the "diag" led lit, but still nothing showing up when going for ls /dev/tty.*

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        • dc42undefined
          dc42 administrators
          last edited by

          Have you tried using a different USB cable?

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • vamatisundefined
            vamatis
            last edited by

            Hi,

            yes, I tried that too 🙂

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            • dc42undefined
              dc42 administrators
              last edited by dc42

              Is this relevant https://forum.duet3d.com/topic/9796/no-usb-connection-on-macbook-duet-2-wifi-first-start ?

              Also, I have a feeling that you may need ls /dev/tty* without the '.'.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

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              • vamatisundefined
                vamatis
                last edited by

                Just tried both (/de/tty*) and looking directly in the /dev/ folder, and nothing appears 😞

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                • vamatisundefined
                  vamatis
                  last edited by

                  Hi,

                  Apparently it's my macbook that must be the problem.. I tried connecting it to a friend's pc, and I got the bossa port.... Which enabled me to load the firmware..

                  Is there any way to setup the wifi connection other than the serial method?

                  thanks

                  dc42undefined 1 Reply Last reply Reply Quote 0
                  • Vetiundefined
                    Veti
                    last edited by

                    open a terminal and issue the dmesg command after the usb connection.
                    there should be some information regarding the usb connection.

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                    • dc42undefined
                      dc42 administrators @vamatis
                      last edited by

                      @vamatis said in Duet Wifi not detected:

                      Hi,

                      Apparently it's my macbook that must be the problem.. I tried connecting it to a friend's pc, and I got the bossa port.... Which enabled me to load the firmware..

                      Is there any way to setup the wifi connection other than the serial method?

                      thanks

                      You can set up the wifi connection on your friend's PC if you know the SSID and password for your network. Both are case sensitive.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • vamatisundefined
                        vamatis
                        last edited by

                        Hi,

                        Sorry for the very long delay, I haven't had time to retry the board and try to finally setup my board to revive my printer. Just came back to it after a black friday crazy buy of the hemera setup.

                        I tried to get the board to work again, on a windows 7 pc that time, but I can't get anything else than "the device malfunctioned and windows can't recognize it" so I can't flash the board (it is in recovery mode, with the diag led on)

                        What did I mess up?

                        thanks

                        dc42undefined 1 Reply Last reply Reply Quote 0
                        • dc42undefined
                          dc42 administrators @vamatis
                          last edited by

                          @vamatis said in Duet Wifi not detected:

                          I tried to get the board to work again, on a windows 7 pc that time, but I can't get anything else than "the device malfunctioned and windows can't recognize it"

                          Windows does that sometime, it appears that it can't handle the speed with which a Duet can reboot. The usual fix is to plug it into another USB port; or if you are using a USB hub, disconnect the hub from Windows and then reconnect it; or reboot Windows.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

                          vamatisundefined 1 Reply Last reply Reply Quote 0
                          • vamatisundefined
                            vamatis @dc42
                            last edited by vamatis

                            @vamatis said in Duet Wifi not detected:

                            Hi,

                            Sorry for the very long delay, I haven't had time to retry the board and try to finally setup my board to revive my printer. Just came back to it after a black friday crazy buy of the hemera setup.

                            I tried to get the board to work again, on a windows 7 pc that time, but I can't get anything else than "the device malfunctioned and windows can't recognize it" so I can't flash the board (it is in recovery mode, with the diag led on)

                            What did I mess up?

                            thanks

                            I tried all 3 of the ports I have on the pc, all do the same... I tried the sd procedure also to reflash the FW, but I can't get the diag led to stay off..

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                            • vamatisundefined
                              vamatis
                              last edited by

                              Ok, so I've an other computer today, on another version of windows just to make sure.... And all I can get is "unknown device"
                              I can't get the damn bossa port to show up 😢

                              At that point, I don't really know what I'm supposed to do? Is there someone I can send the board to to have it checked or setup?

                              thank you

                              Nick

                              dc42undefined 1 Reply Last reply Reply Quote 0
                              • dc42undefined
                                dc42 administrators @vamatis
                                last edited by dc42

                                @vamatis said in Duet Wifi not detected:

                                Ok, so I've an other computer today, on another version of windows just to make sure.... And all I can get is "unknown device"

                                Have you installed the Windows device driver? You can download it from https://github.com/dc42/RepRapFirmware/blob/dev/Driver/DuetDriverFiles.zip. However, if you've already installed the Windows version of Bossa then I think you should already have a suitable driver installed.

                                If you display the properties of the unknown device, what VID and PID does it give?

                                Duet WiFi hardware designer and firmware engineer
                                Please do not ask me for Duet support via PM or email, use the forum
                                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                • vamatisundefined
                                  vamatis
                                  last edited by

                                  Ok, I finally got the board working! I had to build a custom cable connected directly to the external usb header of the motherboard to get my stupid computer to see it as bossa port..
                                  Firmware flashed, network configured, all good now!

                                  Thank you very much for the support!

                                  Corexyundefined 1 Reply Last reply Reply Quote 0
                                  • Corexyundefined
                                    Corexy @vamatis
                                    last edited by

                                    @vamatis said in Duet Wifi not detected:

                                    Ok, I finally got the board working! I had to build a custom cable connected directly to the external usb header of the motherboard to get my stupid computer to see it as bossa port..
                                    Firmware flashed, network configured, all good now!

                                    Thank you very much for the support!

                                    @vamatis

                                    Hi,

                                    Can you please show how to make the custom cable (connected directly to the external usb header of the motherboard) you have described?

                                    I seem to be having the same problem, and have run out of options.

                                    vamatisundefined A Former User? 2 Replies Last reply Reply Quote 0
                                    • vamatisundefined
                                      vamatis @Corexy
                                      last edited by

                                      @Corexy said in Duet Wifi not detected:

                                      @vamatis said in Duet Wifi not detected:

                                      Ok, I finally got the board working! I had to build a custom cable connected directly to the external usb header of the motherboard to get my stupid computer to see it as bossa port..
                                      Firmware flashed, network configured, all good now!

                                      Thank you very much for the support!

                                      @vamatis

                                      Hi,

                                      Can you please show how to make the custom cable (connected directly to the external usb header of the motherboard) you have described?

                                      I seem to be having the same problem, and have run out of options.

                                      Hi,

                                      Don't think I still have it but I basically cut a usb cable to connect it on the internal USB expansion header of my computer...

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                                      • A Former User?
                                        A Former User @Corexy
                                        last edited by A Former User

                                        @Corexy you'll find the pinout in your motherboard manual; and colour coding of the cut usb cable on google.

                                        most motherboards i've seen follow this layout though, can measure to confirm if you don't have the manual to double check,
                                        e982d414-f278-4305-954a-2164714d0295-image.png

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                                        • Corexyundefined
                                          Corexy
                                          last edited by Corexy

                                          That's a pretty big step going onto the motherboard lol....missus will kill me if I mess about with the computer like that.

                                          So you think it's the actual USB plug on the computer giving trouble??

                                          I've got 2 dead boards here, both have been reset. One won't read at all, and the other is showing a bossa port but fails to write the firmware each time.

                                          Surely it's either connecting or it isn't?

                                          And thank you very much for getting back to me, appreciated.

                                          dc42undefined 1 Reply Last reply Reply Quote 0
                                          • A Former User?
                                            A Former User
                                            last edited by

                                            It seems to have been in the case for that user; utilizing a unused usb header seemed to work for him.

                                            Its no different than the wiring for front panel usb connectors, the header is usually keyed with one pin missing so you could take 2x5 dupont housing, plug a hole, crimp some terminals and make up cable that is more or less impossible to connect the wrong way (if made correctly ofc)

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