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    Duet Wifi not detected

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    Duet Hardware and wiring
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    • Vetiundefined
      Veti
      last edited by

      open a terminal and issue the dmesg command after the usb connection.
      there should be some information regarding the usb connection.

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      • dc42undefined
        dc42 administrators @vamatis
        last edited by

        @vamatis said in Duet Wifi not detected:

        Hi,

        Apparently it's my macbook that must be the problem.. I tried connecting it to a friend's pc, and I got the bossa port.... Which enabled me to load the firmware..

        Is there any way to setup the wifi connection other than the serial method?

        thanks

        You can set up the wifi connection on your friend's PC if you know the SSID and password for your network. Both are case sensitive.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

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        • vamatisundefined
          vamatis
          last edited by

          Hi,

          Sorry for the very long delay, I haven't had time to retry the board and try to finally setup my board to revive my printer. Just came back to it after a black friday crazy buy of the hemera setup.

          I tried to get the board to work again, on a windows 7 pc that time, but I can't get anything else than "the device malfunctioned and windows can't recognize it" so I can't flash the board (it is in recovery mode, with the diag led on)

          What did I mess up?

          thanks

          dc42undefined 1 Reply Last reply Reply Quote 0
          • dc42undefined
            dc42 administrators @vamatis
            last edited by

            @vamatis said in Duet Wifi not detected:

            I tried to get the board to work again, on a windows 7 pc that time, but I can't get anything else than "the device malfunctioned and windows can't recognize it"

            Windows does that sometime, it appears that it can't handle the speed with which a Duet can reboot. The usual fix is to plug it into another USB port; or if you are using a USB hub, disconnect the hub from Windows and then reconnect it; or reboot Windows.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            vamatisundefined 1 Reply Last reply Reply Quote 0
            • vamatisundefined
              vamatis @dc42
              last edited by vamatis

              @vamatis said in Duet Wifi not detected:

              Hi,

              Sorry for the very long delay, I haven't had time to retry the board and try to finally setup my board to revive my printer. Just came back to it after a black friday crazy buy of the hemera setup.

              I tried to get the board to work again, on a windows 7 pc that time, but I can't get anything else than "the device malfunctioned and windows can't recognize it" so I can't flash the board (it is in recovery mode, with the diag led on)

              What did I mess up?

              thanks

              I tried all 3 of the ports I have on the pc, all do the same... I tried the sd procedure also to reflash the FW, but I can't get the diag led to stay off..

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              • vamatisundefined
                vamatis
                last edited by

                Ok, so I've an other computer today, on another version of windows just to make sure.... And all I can get is "unknown device"
                I can't get the damn bossa port to show up 😢

                At that point, I don't really know what I'm supposed to do? Is there someone I can send the board to to have it checked or setup?

                thank you

                Nick

                dc42undefined 1 Reply Last reply Reply Quote 0
                • dc42undefined
                  dc42 administrators @vamatis
                  last edited by dc42

                  @vamatis said in Duet Wifi not detected:

                  Ok, so I've an other computer today, on another version of windows just to make sure.... And all I can get is "unknown device"

                  Have you installed the Windows device driver? You can download it from https://github.com/dc42/RepRapFirmware/blob/dev/Driver/DuetDriverFiles.zip. However, if you've already installed the Windows version of Bossa then I think you should already have a suitable driver installed.

                  If you display the properties of the unknown device, what VID and PID does it give?

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                  • vamatisundefined
                    vamatis
                    last edited by

                    Ok, I finally got the board working! I had to build a custom cable connected directly to the external usb header of the motherboard to get my stupid computer to see it as bossa port..
                    Firmware flashed, network configured, all good now!

                    Thank you very much for the support!

                    Corexyundefined 1 Reply Last reply Reply Quote 0
                    • Corexyundefined
                      Corexy @vamatis
                      last edited by

                      @vamatis said in Duet Wifi not detected:

                      Ok, I finally got the board working! I had to build a custom cable connected directly to the external usb header of the motherboard to get my stupid computer to see it as bossa port..
                      Firmware flashed, network configured, all good now!

                      Thank you very much for the support!

                      @vamatis

                      Hi,

                      Can you please show how to make the custom cable (connected directly to the external usb header of the motherboard) you have described?

                      I seem to be having the same problem, and have run out of options.

                      vamatisundefined A Former User? 2 Replies Last reply Reply Quote 0
                      • vamatisundefined
                        vamatis @Corexy
                        last edited by

                        @Corexy said in Duet Wifi not detected:

                        @vamatis said in Duet Wifi not detected:

                        Ok, I finally got the board working! I had to build a custom cable connected directly to the external usb header of the motherboard to get my stupid computer to see it as bossa port..
                        Firmware flashed, network configured, all good now!

                        Thank you very much for the support!

                        @vamatis

                        Hi,

                        Can you please show how to make the custom cable (connected directly to the external usb header of the motherboard) you have described?

                        I seem to be having the same problem, and have run out of options.

                        Hi,

                        Don't think I still have it but I basically cut a usb cable to connect it on the internal USB expansion header of my computer...

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                        • A Former User?
                          A Former User @Corexy
                          last edited by A Former User

                          @Corexy you'll find the pinout in your motherboard manual; and colour coding of the cut usb cable on google.

                          most motherboards i've seen follow this layout though, can measure to confirm if you don't have the manual to double check,
                          e982d414-f278-4305-954a-2164714d0295-image.png

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                          • Corexyundefined
                            Corexy
                            last edited by Corexy

                            That's a pretty big step going onto the motherboard lol....missus will kill me if I mess about with the computer like that.

                            So you think it's the actual USB plug on the computer giving trouble??

                            I've got 2 dead boards here, both have been reset. One won't read at all, and the other is showing a bossa port but fails to write the firmware each time.

                            Surely it's either connecting or it isn't?

                            And thank you very much for getting back to me, appreciated.

                            dc42undefined 1 Reply Last reply Reply Quote 0
                            • A Former User?
                              A Former User
                              last edited by

                              It seems to have been in the case for that user; utilizing a unused usb header seemed to work for him.

                              Its no different than the wiring for front panel usb connectors, the header is usually keyed with one pin missing so you could take 2x5 dupont housing, plug a hole, crimp some terminals and make up cable that is more or less impossible to connect the wrong way (if made correctly ofc)

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                              • deckingmanundefined
                                deckingman
                                last edited by

                                I'm not expert by any means but I have a built a few PCs in my time. I can see how this might happen because the last one I built, I wanted to fit a USB hub/card reader and bought about 3 before I found one that played nicely. Even now, sometimes when I get a Windows update, that USB hub / card reader will start to misbehave and it always takes me a few hours to get it working properly again.

                                Ian
                                https://somei3deas.wordpress.com/
                                https://www.youtube.com/@deckingman

                                vamatisundefined 1 Reply Last reply Reply Quote 0
                                • vamatisundefined
                                  vamatis @deckingman
                                  last edited by

                                  @deckingman said in Duet Wifi not detected:

                                  I'm not expert by any means but I have a built a few PCs in my time. I can see how this might happen because the last one I built, I wanted to fit a USB hub/card reader and bought about 3 before I found one that played nicely. Even now, sometimes when I get a Windows update, that USB hub / card reader will start to misbehave and it always takes me a few hours to get it working properly again.

                                  the problem is that on a lot of computers, the front outside usb ports are soldered and built like shit and it apparently made the board hickup and not connect properly...

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                                  • dc42undefined
                                    dc42 administrators @Corexy
                                    last edited by

                                    @Corexy said in Duet Wifi not detected:

                                    ... the other is showing a bossa port but fails to write the firmware each time.

                                    Does it write but fail to verify? If so, that can be caused by the Erase jumper still being in place/Erase button being stuck down.

                                    Duet WiFi hardware designer and firmware engineer
                                    Please do not ask me for Duet support via PM or email, use the forum
                                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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